Category Manager

Role Overview

Category Manager / Senior Category Manager

high-quality, cost-efficient, and timely services

Key Responsibilities

1. Vendor & Technician Ecosystem Development

• Build and manage a

  multi-city network of vendors and technicians

  across categories (Painting, Deep Cleaning, Carpentry, Electrical).
• Recruit and scale in-house teams where necessary, while curating reliable external vendor partners.
• Ensure supply readiness for high-demand categories.

2. Strategic Partnerships

• Forge tie-ups with service companies like

  Urban Company, NoBroker Hood, Vijay Home Services

  , etc.
• Negotiate commercial terms, define SLAs, and structure performance-linked contracts.

3. Category Management & Standardization

• Define service categories, pricing models, and delivery checklists.
• Create and enforce SOPs to ensure consistency in service delivery across all cities.
• Integrate vendor operations into Azuro’s systems and processes.

4. Operational Excellence & Cost Optimization

• Track and improve vendor performance using KPIs:
• Service Turnaround Time (TAT)
• SLA compliance
• Cost per ticket
• Customer feedback scores
• Continuously identify

  margin improvement and cost-saving opportunities

  .

Key Requirements

• Experience:

  4–8 years in

  Category Management, Vendor Development, or Strategic Partnerships

  .
• Proven ability to

  build vendor or technician networks from scratch

  and scale across geographies.
• Strong skills in

  negotiation, contract management, and cost optimization

  .
• Understanding of

  operations, service delivery models, and multi-city execution

  .
• Entrepreneurial mindset with high ownership; thrives in a

  fast-paced, startup-like environment

  .

Preferred Background

• Prior experience in companies such as

  Urban Company, NoBroker Hood, HouseJoy, Quikr Services, Zomato, Swiggy, Flipkart, or E-commerce/logistics aggregators

  .
• Candidates who have held roles like

  Category Manager, Senior Category Manager, Vendor Development Manager, or Business Development Manager

  .

What Success Looks Like (KPIs)

• Vendor SLA compliance ≥ 90% across cities.
• Service Turnaround Time reduced by 20–25%.
• Positive unit economics for service categories within 6 months.
• Customer satisfaction score ≥ 4.5/5.

Career Growth Path

high-ownership role

Why Join Us?

• Build Azuro’s

  vendor ecosystem from the ground up

  .
• Directly impact customer experience, profitability, and scalability.
• High-growth environment with opportunities for rapid career progression.
• Be part of a

  fast-scaling property management company

  redefining the market.