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Category Manager - Ops Excellence

Category Manager - Ops Excellence

Amazon

3 - 8 years

15 - 20 Lacs

bengaluru

Posted:1 day ago| Platform:

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Skills Required

ms office suite interpersonal skills operational excellence financial analysis process improvement analytical management consulting inventory management project delivery capacity planning

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Category Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Excellence vertical for Amazon Now
The CM will go through the complete project lifecycle Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change
The CM will need to collaborate across multiple stakeholders within such as operations, capacity planning, categories, learning development as well as external teams such as tech partners, program teams towards project delivery
This is a fast-paced, challenging and deadline driven environment

Work closely with operations and program team to identify areas for improvement
Scope the problems out to define root cause bridge, quantification of root causes, identifying key levers to solve as well as prioritize the root causes basis severity
Design solutions for fixing gaps keeping in mind pros/ cons, short term/ long term, other external changes upcoming, define expected results in terms of input, output, control metrics.
Test/ Pilot solutions to assess the solutions ability to deliver goals/ iterate solutions
Rollout across the program/ across programs, track compliance (define ramp plan, ensure training materials, coordinate with on-boarding/ nesting for trainings)
Design effective ways of ensuring sustainability.

I. Skills

a. Strong written and spoken communication skills b. Good working knowledge of MS Office Suite

II. Ability to

a. Multi task in a fast paced environment b. Operate in the system with speed and accuracy necessary to meet Amazon standards c. Handle stressful situations, maintain composure, and communicate clearly with both internal and external stakeholders

III. Demonstrate

a. Passion for Business Development b. Strong interpersonal skills c. Excellent listening skills d. Excellent data accuracy skills, eye for detail, and commitment to meet deadlines

IV. Critical Qualities / Characteristics

a. Pace of implementation and consistency in performance b. Willingness to take initiatives and additional responsibilities c. Willingness to travel d. Commitment and completion factor e. Peer respect establish and maintain cooperative working relationships f. Creative and analytical problem solvers with a passion for operational excellence g. Identify areas of possible process improvements

V. Operations

a. Meet and interact with Local vendors on Day-to-Day basis in initial process setup. b. Flag possible escalation, dive deep to recommend and implement corrective actions c. Flag any updates received from stakeholders on process to Team Lead/Manager d. Be part of client calls to raise challenges, lead, and document conference discussions

The Category Manager will work on identified big initiatives / projects/ opportunities across the different Programs owned by Operations Excellence vertical for Amazon Now
The CM will go through the complete project lifecycle Problem definition, Scoping the problem out, Designing Solutions, Testing/ Piloting, Rollout of solutions as well as ensuring sustaining the change
The CM will need to collaborate across multiple stakeholders within such as operations, capacity planning, categories, learning development as well as external teams such as tech partners, program teams towards project delivery
This is a fast-paced, challenging and deadline driven environment

Process Improvement: Take ownership of process improvement initiatives, identifying areas for operational efficiency, and actively participating in stakeholder meetings and calls.
Communication and Coordination: Maintain strong communication with both internal and external stakeholders, managing vendor relationships through face-to-face interactions and handling escalations or updates. Multi-tasking and Problem-solving: Operate efficiently in a fast-paced environment, handling multiple tasks, addressing issues proactively, and demonstrating a passion for operational excellence.

3+ years of with Excel experience
5+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience
Bachelors degree, or 3+ years of professional or military experience
Experience with ficial analysis and PL ownership Experience managing large data sets and utilizing to drive performance and process improvements
Experience in vendor negotiations, pricing and promotion, inventory management, and product development

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Category Manager - Ops Excellence