32 Cash Credit Jobs

About The Role Elite Relationship Manager Department WCG Elite Location Delhi Reporting Relationship Will report to TBM/ABM/RBM Position Grade M3/M4/M5 Job Role To understand clients business & provide appropriate working capital solutions across Fund/ non-Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. To managed the mapped portfolio through regular meetings with the clients, to serve them, and to enhance the wallet share Build a sustainable direct sourcing channel by working closely with DSAs, CAs, associations etc. for new customer acquisition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus on continually increasing book size and profitability of the assigned portfolio. To understand client business model, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Share rapport with other operating units to customize and develop solutions To ensure correct sourcing of clients is done and maintain high standard of hygiene parameters including managing risk/delinquency etc. Job Requirement Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years"™ experience in the local market preferably some background in Sales & Credit Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills Job Knowledge- The candidate would need to handle Sales for a gamut of products like OD, CC, BG, LC, Imp/Exp limits etc.

About The Role Elite Relationship Manager Department WCG Elite Location Delhi Reporting Relationship Will report to TBM/ABM/RBM Position Grade M3/M4/M5 Job Role To understand clients business & provide appropriate working capital solutions across Fund/ non-Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. To managed the mapped portfolio through regular meetings with the clients, to serve them, and to enhance the wallet share Build a sustainable direct sourcing channel by working closely with DSAs, CAs, associations etc. for new customer acquisition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus on continually increasing book size and profitability of the assigned portfolio. To understand client business model, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Share rapport with other operating units to customize and develop solutions To ensure correct sourcing of clients is done and maintain high standard of hygiene parameters including managing risk/delinquency etc. Job Requirement Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years"™ experience in the local market preferably some background in Sales & Credit Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills Job Knowledge- The candidate would need to handle Sales for a gamut of products like OD, CC, BG, LC, Imp/Exp limits etc.

About The Role About The Role To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. Work closely with Branch Banking teams for new customer addition. To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. Improve efficiency by monitoring & overseeing continuous improvement of processes Constantly have a rapport with the operating units to customize and develop solutions Job Requirements Excellent written and oral communication skills Preferably MBA/ CA Experience2-3 years experience in the local market preferably some background in Credit & Sales Knowledge is required - ability to get the customer to buy into the asset proposition- loan amount, rate & fees. Strong oral and written Communication Relationship Management Skill Good influencing skills Job Knowledge- The candidate would need to handle Sales for a gamut of products like BL, OD, CC.

Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity

Capgemini is seeking a Director level executive for O2C Transformation role. Primary Skills Drive and lead process and technology transformation projects within Finance, supporting Transformation Managers in the successful development and delivery of the project deliverables. Sell & deliver projects that may be related to target operating model design, process design, process, and technology maturity assessment, benchmarking, GBS / SSC setup, automation potential assessment, ERP/Platform solutions implementation, RPA implementation, transition, RPA implementation, training delivery, change management and similar. Utilize your process and technology expertise to provide improvement recommendations to steer clients in their transformation journey. Interact with the corresponding Client senior stakeholders and collaborate with the Client to complete the assigned deliverables & drive transformation agenda. Keep abreast of technology technological developments, their strengths and weaknesses, and suggest technology-related improvements within the given area of expertise. Build knowledge and understanding of our market-leading assets and methods (e.g., Digital Global Enterprise Model (DGEM), S4 transformation, ESOAR transformation method, RPA Technologies, etc.) Secondary Skills Proven experience in finance transformation (at least 12 years) and very strong end to end process knowledge within finance (Receivables, Credit to Cash, Order to Cash) with very good understanding of GBS/SSC/BPO operating models Proven evidence of leading transformation projects across finance and accounting streams, with full e2e accountability for the project deliverables, team, timeline & budget Proven evidence of leading transformation projects including design & implementation ideally across various industries Ability to shape transformation story & sell transformation projects leveraging available offers & products Experience and awareness of RFI/RFP process, negotiations skills, executive presence & managing senior stakeholders High level of consulting skills including hypothesis driven analysis, collaborative meeting management, data collection & diagnostics, storytelling & storyboarding Proven experience in solutioning and process transformation skills with focus on Business Outcomes (not only FTEs reduction) Continuous Improvement, Client value and Innovation mindset with proven benefits delivered Ability to articulate the business case for change / implementation of recommended solution Experience in leading roles & positions on project type of work/assignments, with frequent Client interactions (i.e. workshops, presentations, trainings) Experience in facilitating workshops and meetings Knowledge and experience in at least one of the ERPsS4H, SAP ECC or Oracle Very good understanding and/or implementation experience of Receivables, Credit to Cash, Order to Cash technologies (Blackline, High Radius, Sarrala SaaS Platforms, RPA, Intelligent Automation solutions) Transition and other type of project work experience with exposure to Client Hands on experience with S4H environment & S4H implementation programs Process and technology maturity assessment experience Fluent spoken and written English Nice to have: Implementation experience of ERP tools or non-ERP process supporting / management tools (S4 focus). Experience in process mapping in Visio, Business Optix, Signavio, Aris (or similar) including BPMN notation awareness Team Management (5+ people) Project management certification Any relevant expertise domain certification, i.e. CIMA, CPA, ACCA, CIPS, CPSM, CSCP (or similar)

Hiring for the role Branch Manager and Branch Credit Manager in a leading NBFC. Product:MSME Location: Saharanpur & Roorkee For more info you can call or send resume on WhatsApp 9592809025

Interested candidates please share resumes at arshi.makhija@axisbank.com About Retail Lending The Retail Lending department focuses on the lending business of the bank by offering various loan products like Home Loans, Car Loans and Personal Loans among others. They also offer working capital loans and Business loans for Small Businesses and is also responsible for the Rural lending business of the bank. About the Role Sales Managers (SM) are a part of the Bank's sales force whose primary responsibility is to get customers for the bank and explore new business opportunities. SMs manage a team of executives responsible for selling loan products to the customers based on their needs. They will ensure mapping of market and customers according to their need and handle queries to ensure customer satisfaction. Key Skills Communication: Excellent verbal and written communications skills for interacting with team members and customers Sales and negotiation: Strong negotiation skills to close deals and meet targets Customer Service : Ensuring that the sales team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving : Identifying issues and developing effective solutions to overcame obstacles Ensure achievement of the Top line Business Targets by sourcing business through channel teams. Building and nurturing relationships with the bank branches and by cross-selling other products Key Responsibilities Conduct sales promotion activities in open market and improve relationships through expos and events, various activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities related to the product i.e. from Login to Disbursement Liaise with various departments within the system (Credit/Operations etc.) to ensure smooth process flows Responsible for acquisition of channel partners for sourcing products - Connectors Improve relationship with branches and monitor the performance of ARMs and deepen the relationship with existing clients Prevent/ minimize the fraudulent/risky proposals entry into the system Provide timely feedback to central team for improvements in product features and processes Conduct training on selling/product Create a performance oriented environment through effective team management, leading to high employee motivation and productivity

Business/ Financials Daily/ Weekly /Monthly monitoring of the accomplishment of targets according to the annual/monthly targets established for branches under his/her responsibility Implement, supervise and control effectiveness of commercial strategy to reach the productivity and growth targets established. Customer (Both Internal & External) Ensure customers are educated about all products/services offered by Ujjivan. Ensure lower customer attrition by providing different products as per customer requirement. Focus on lower TAT as per laid down standards. Internal Process Monitor health of portfolio Ensure, supervise the correct implementation of the credit procedures including all the respective tools Discuss strategies and changes in terms of products, capacity building, procedures etc. Innovation & Learning Ensure adherence to training man-days/ mandatory training programs for self Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self MSME vertical is a growing business for Ujjivan. The Relationship Manager will be an important position that will drive this business for the particular location. Focused customer acquisition of Working Capital - Fund Based & Non Fund Based customers for Facility amount up to Rs. 10 Cr and drive business. Self-sourcing of potential customer. Conversion of Leads from Channel partners (DSA/Connector) and Ujjivan Staff referrals. Focus on Relationship building with clients through cross sell of CA, TD, Insurance, Salary accounts, BNB and drive transactions through Ujjivan Coordinated with team members for the disbursement and work effectively for achieving assigned business targets Portfolio management like renewal, interest servicing etc.

Dear Candidate, We are hiring for the role of Relationship Manager - Business Banking for IndusInd Bank. (Individual Role) Sourcing of NTBs from branch, open market/Direct sourcing/references. Should have prior experience in lending of working capital ( Fund based & Non fund based) Meeting set productivity parameters, income generation from the existing client base to promote additional banking products and services Build and maintain strong relationships with existing SME clients, serving as their primary point of contact for all banking-related needs. Understand clients' business objectives, financial goals, and challenges to offer customized banking solutions and value-added services Provide financial advisory services to SME clients, including cash flow management, working capital optimization, and risk mitigation strategies. Ensure compliance with regulatory requirements, internal policies, and risk management standards governing business banking activities. Conduct customer due diligence, KYC & AML checks. Experience and understanding of local market is essential. Requirements: 1) Any UG / PG Degree2) 4 To 9 years experience in Working Capital , Business Banking, SME would be preferred. Interested candidate having experience as per the above mentioned criteria can email their cv at jisul.nair@indusind.com.

Acquisition of New to Bank MSME relationships through the CRM and Knowledge Banking approach. Regularly Engage with colleagues in Branch Banking, MSME Associations Office Bearers which shall help in meeting Min. 2 Clients on daily basis. Build Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients Build Liability Book comprising of Current Accounts, Saving Accounts and Fixed Deposits by offering various Trade and Transaction products like Cash Management Services, Trade and Treasury Products. Enhance Book Profitability and Client stickiness by consistently seeking an opportunity to expand share of wallet of the customer base through Cross Sell of POS (Merchants) Machines, Salary Accounts for employees, Insurance (both Life and Non-Life) and various other Wealth Management Products Collaborate with the Risk, Operations and service teams to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client Meeting the Targets - Both in respect of bottom line as well as top line by constantly enhancing the Productivity. Interested candidates can share their resume at anam.ansari@v-konnect.com

To develop SME business - LAP , Working capital - BIL, Supply chain (Bill discounting / Vendor finance & Machinery finance) in assigned territory. To enhance / build the overall AUM of SME book Planning & execution of market promotional activities Required Candidate profile 4+ years of experience in handling Business enterprises sales handling - Term loan, Cash credit, Working capital, Over Draft, Supply chain finance Excellent comm skill Excellent market knowledge

Role & responsibilities Identify potential customers who may require Business Loans and actively reaching out to them to generate leads. (Companies with Turnover up to INR 25 Crs) Have a fundamental understanding of banks business loan products and be able to explain features and benefits to customers. Ensure minimum x number of sales call every day as per the bank requirement. Meeting or exceeding Sales target set by the bank by successfully closing loan deals. Ensuring that all required documentation for loan application is complete, accurate and assisting customers in completing the necessary paperwork. Adhering to all relevant Bank regulations and policies, ensuring that loan applications and processes follow these regulations. Following up with customers throughout the loan approval process and addressing any concerns or questions customers may have. Supporting in post approval documentation wherever required Preferred candidate profile Graduate with overall 1- 5 years of work experience in Sales Domain. (Business Loan / LAP Background preferred) Strong Interpersonal and verbal communication skills. Ability to work in Flexible and Target oriented environment. Local market knowledge and competitors. Knowledge of competitors and marketplace. Knowledge around Business Loan/LAP preferred Education / Preferred Qualifications Bachelors degree or Equivalent Perks and Benefits Fixed CTC + Attractive incentives + TA + PF + Mediclaim + Accidental mediclaim Interested candidates can share resume on gokulraj.a@teamred.co.in / ragini.bhosle@teamred.co.in

Job Purpose Acquisition of new asset relationships through various channels and managing a portfolio of 30-40 BBG relationships depending on the geography covered and the branches mapped to the RM and maintain HNW relationship management of the BBG customers in order to provide quality service to the customers. Business Development To achieve overall business targets on volumes and profitability for BBG customers To regularly interact with the branches for lead generation for BBG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process. Market scoping and identifying the potential customers with wallet share for all BBG customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team. RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors. Customer Relationship Management Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer. Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities CAM Preparation & query resolution Stakeholder Co-ordination Co-ordination with credit for CAM approval, deferral waiver / extension & other customer requirements like Buyers credit, TODs Coordinating with trade desk and customer for smooth LC/BG issuance, and for import / export payment, BG invocation, LC payment E-Net, CMS and cross sell of other such product Candidate Profile: Candidate Should have experience in Working capital (Mandatory) Candidate should be in B2B Sales. Candidate must have experience in Business Banking

We are Hiring .. Mega Walk-in Drive in leading Pvt Sector Bank on 16-May-2025 Leading private sector Bank Product: - MAB (POS/EDC/Swipe machine), Home Loan, LAP, Agri products. Location: - Surat & Vadodara Eligibility- Fresher & Experience both can apply. (0.6 Months to 3 years Experience in any loan product) Time: - 11AM - 3 PM Venue:- C/o Quess Corp Ltd. 1st floor 10 & 11 | White House | Nr. High Field Ascot | VIP Road | Surat 395007 Contact Person: - Devrishi Kharoshe (9979710009) Role & responsibilities:- * Identifying sales opportunities * Meeting with customer * Lead Generation * Closing business deals * Negotiating * Following up with customers * Meeting sales targets Preferred candidate profile:- * Must have a 2 wheeler * Must have driving license * Must belong to sales background * Must be willing to do field work Perks and benefits:- * Provision Provident Fund * Provision of ESIC * Provision of lucrative incentives Please come in formal wear and carry your resume at below branch for Personal Interview. Candidates can visit branch for direct Walk-in and can also refer friends or colleagues. Note - Vacancy strictly available in Sales Department Only NOTE : We never charge any fee/money at any stage of the recruitment process and has not authorized any person/agencies/partners/vendors to collect any fee/money for recruitment.

Role & responsibilities Generating leads and meeting potential customers to drive acquisition of new customers. Perform necessary KYC/customer validation / due diligence / market enquiry and collect required data / information as per check list. Verify references and conduct necessary unit and security visits, completeness of documents, review financials/bank statements for churn, bounces, and interest servicing and start the Login Activity. Do the necessary internal co-ordination to obtain sanction and issuance of sanction letter within the stipulated timelines. Ensure overall achievement of individual targets. Coordinate with panel advocates and engineers for title opinion and valuation of properties as per extant guidelines. Create and execute necessary documents, MOD, filing ROC, CERSAI, etc. Ensure the creation of limits in core banking and the disbursal of sanctioned limits within timelines. Complete monitoring of the account on an ongoing basis until the next renewal. Maintain cordial relationship with the Branch for leads and servicing of the clients.

Role & responsibilities Generating leads and meeting potential customers to drive acquisition of new customers. Perform necessary KYC/customer validation / due diligence / market enquiry and collect required data / information as per check list. Verify references and conduct necessary unit and security visits, completeness of documents, review financials/bank statements for churn, bounces, and interest servicing and start the Login Activity. Do the necessary internal co-ordination to obtain sanction and issuance of sanction letter within the stipulated timelines. Ensure overall achievement of individual targets. Coordinate with panel advocates and engineers for title opinion and valuation of properties as per extant guidelines. Create and execute necessary documents, MOD, filing ROC, CERSAI, etc. Ensure the creation of limits in core banking and the disbursal of sanctioned limits within timelines. Complete monitoring of the account on an ongoing basis until the next renewal. Maintain cordial relationship with the Branch for leads and servicing of the clients.

Role & responsibilities Generating leads and meeting potential customers to drive acquisition of new customers. Perform necessary KYC/customer validation / due diligence / market enquiry and collect required data / information as per check list. Verify references and conduct necessary unit and security visits, completeness of documents, review financials/bank statements for churn, bounces, and interest servicing and start the Login Activity. Do the necessary internal co-ordination to obtain sanction and issuance of sanction letter within the stipulated timelines. Ensure overall achievement of individual targets. Coordinate with panel advocates and engineers for title opinion and valuation of properties as per extant guidelines. Create and execute necessary documents, MOD, filing ROC, CERSAI, etc. Ensure the creation of limits in core banking and the disbursal of sanctioned limits within timelines. Complete monitoring of the account on an ongoing basis until the next renewal. Maintain cordial relationship with the Branch for leads and servicing of the clients.

Handling Bank finance work like LC, BG, CC work Banking Compliance Fund raising and initiating for cost reduction Day to Day lesioning with banker. connect at 9830965858,933914491 Required Candidate profile Should have prior experience of working in banking operation in manufacturing company and handled CC, LC , BG, working capital, Good in excel Good in communication skills.

Acquisition Relationship Manager ---Working Capital Loans(Agri) Should have strong working capital loans Knowledge/ Tkt size min 4cr / strong financial knowledge.Should be well aware of ratios to check creditworthiness of borrower.NTB Acqusition role Required Candidate profile Should be currently in acquisition of NTB customers for working capital loans ,SME loans, Working capital loans, fund based ,non fund based, open for 100% Field sales.

Role & responsibilities Main Accountabilities 1 Client Acquisition: Lead efforts to acquire new clients in the mid corporate sector, identifying prospects, and converting them into valuable business relationships. Also, adding Channel partners, Direct selling Agents to multiply the business scope. 2 Client Relationship Management: Build and maintain strong relationships with corporate clients in the Mid Corporate segment & Channel Partners Understand clients' financial goals, challenges, and opportunities. Identify new business opportunities and revenue streams within the corporate finance sector. Expand the client base and promote financial products and services. 3 Deal Structuring: Collaborate with clients to structure financial deals tailored to their specific needs. Prepare and present proposals to clients. 4 Credit Solutions: Offer credit solutions, including working capital facilities, overdrafts, term loans, and other financial products. Assess creditworthiness and risk factors associated with clients. 5 Portfolio Growth: Focus on portfolio growth by cross-selling financial products and services. Achieve budgetary targets for Net Interest Income (NII) and fee income. 6 Financial Analysis: Analyze financial statements, credit reports, and market trends to assess client performance and risks. Develop insights to enhance client portfolios. 7 Compliance: Ensure strict compliance with all audit, regulatory, and company regulations, processes, and policies.

Business Unit: Emerging Enterprises Group Team : Emerging Enterprises Group Reports to (job) : Territory Head Job Function : Sales Role Type: Individual contributor Travel required -: Yes, candidate should be comfortable in travel for work in assigned location. Education Qualification-: Any graduate, BCom, MCom, MBA Finance , Chartered Accountant Qualification. Experience-: Candidate should have experience in Banking, Working Capital, Sales, client Acquisition, Should have experience in financial ratios & balance sheet, Short Medium enterprises funding etc, Job Purpose To run initiatives in line with key objectives of the Business in order to attain the banks objective of business leadership. Key Responsibility Areas : Actionable Branch Management 1 Plan the branch visits detailing the coverage every week 2 Meeting the branches during the morning meeting - every branch once a month 3 Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls 4 Planning the catchment area activity/scoping for lead generation/joint call 5 Ensure RM/PB activation from the activities above and review of branch performance/resource wise performance/review with CH as and when required. 6 Creating excitement in branches/spot sanctions/contests/recognition program 7 Check CRM daily and review the leads/update follow up leads/with dates 8 Document branch meeting through Cogent/mails Lead generation/logins 1. Planning the above so that it translates into 2 calls per day/2 appointments per day 2. Send the communication to the customer on documents required 3. Follow up the on the calls made for documents/arrange for pickup of documents 4. Check for completeness of documents 5. Go through the Financials/bank statements for churn/bounces/interest servicing Classification - Confidential Classification - Confidential 6. Collection of property documents for legal/valuation - check for completeness chain docs etc. 7. KYCs 8. List down the points to be clarified from the customer 9. Fill in the FAQs post discussion with the customer 10. SPE updation 11. Submission of file to ops for scanning 12. Submission of docs for legal/valuation 13. Co-ordination with customer/valuer 14. Buyer/supplier ref check -----> Ref leads Cross Selling 1. To be the one-stop shop for each of our EEG clients and provide suitable gamut of financial products such as Insurance, CASA, Credit Cards, Other Assets Products as required by the customer. 2. Monitor and track Leads. Renewals 1. List down the renewals every month for the next two months 2. Work on the renewals in advance 3. Mail to the respective customers on docs required for renewal 4. Follow up weekly twice for docs 5. Arrange for collection of documents 6. Check the documents for completeness 7. Study the financials/bank statements/churn/interest servicing/aberrations from the stated nos 8. Speak to the customer for addressing issues/aberrations 9. SPE 10. Hand over to ops for scanning 11. follow post login formalities 12. For renewals overdue and having genuine delay put up for extensions CAM conditions review/OBA review 1. Churn review for OBA once a month Classification - Confidential Classification - Confidential 2. Conditions review once a month 3. If OBA waiver required/check for justification/check for churn/put up to the authority 4. If not inform the customer on closure of OBA/levy of 2% penalty 5. Same for CAM conditions Call Memos 1. List down the call memos due for the quarter 2. Review of ASR/ACR/cam conditions/deferrals for the customers 3. Meet the customer and understand the business/issues if any 4. Upload the call memos in shock and awe for endorsement/noting Portfolio Management and Housekeeping (HK) 1. Reduce HK. 2. Closure of critical and high aging items Stock insurance/property insurance 1. Communicate the premium to the customer after listing down the pendency 2. Collect docs if required 3. Submission to OPS Delinquency management 1. Depending upon severity of each case - Customer Call for servicing Interest. 2. Email communication to Branch & customer 3. Personal Visit to Customer Joint Visit with Credit Manager; 4. Rigorous follow-up Complaints : CRM MD PNO CRO 1. Analyze complaint 2. Seek resolution post discussing with Customer Educational Qualifications Key Skills Educational Background C.A, MBA, Graduate Interpersonal Skills Coordination with multiple teams & multiple activities Ability to work under pressure.

Job Name RM-EEG Job Title : RM-EEG Business Unit: Emerging Enterprises Group Team : Emerging Enterprises Group Reports to (job) : Territory Head Location of role : Ludhiana, Panipat, Bahadurgarh Job Function : Sales Role Type: Individual contributor Job Band Range : E1 E4 Travel Required: Candidate should be comfortable in travel for work in assigned locations. * Education Qualification-: Candidate should be comfortable in travel for work in assigned location. Experience-: Candidate should have experience in Working capital, banking, sales, client acquisition, term loan ,overdraft limits, micro small medium enterprises funding, unsecured and secured loans funding. Note-: Only local candidates preferred for this role. Interested candidates can send their resumes at mail id-: sonam.s@hdfcbank.com & somaya.garg@hdfcbank.com . Job Purpose To run initiatives in line with key objectives of the Business in order to attain the banks objective of business leadership. Key Responsibility Areas : Actionable Branch Management 1 Plan the branch visits detailing the coverage every week 2 Meeting the branches during the morning meeting - every branch once a month 3 Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls 4 Planning the catchment area activity/scoping for lead generation/joint call 5 Ensure RM/PB activation from the activities above and review of branch performance/resource wise performance/review with CH as and when required. 6 Creating excitement in branches/spot sanctions/contests/recognition program 7 Check CRM daily and review the leads/update follow up leads/with dates 8 Document branch meeting through Cogent/mails Lead generation/logins 1. Planning the above so that it translates into 2 calls per day/2 appointments per day 2. Send the communication to the customer on documents required 3. Follow up the on the calls made for documents/arrange for pickup of documents 4. Check for completeness of documents 5. Go through the Financials/bank statements for churn/bounces/interest servicing Classification - Confidential Classification - Confidential 6. Collection of property documents for legal/valuation - check for completeness chain docs etc. 7. KYCs 8. List down the points to be clarified from the customer 9. Fill in the FAQs post discussion with the customer 10. SPE updation 11. Submission of file to ops for scanning 12. Submission of docs for legal/valuation 13. Co-ordination with customer/valuer 14. Buyer/supplier ref check -----> Ref leads Cross Selling 1. To be the one-stop shop for each of our EEG clients and provide suitable gamut of financial products such as Insurance, CASA, Credit Cards, Other Assets Products as required by the customer. 2. Monitor and track Leads. Renewals 1. List down the renewals every month for the next two months 2. Work on the renewals in advance 3. Mail to the respective customers on docs required for renewal 4. Follow up weekly twice for docs 5. Arrange for collection of documents 6. Check the documents for completeness 7. Study the financials/bank statements/churn/interest servicing/aberrations from the stated nos 8. Speak to the customer for addressing issues/aberrations 9. SPE 10. Hand over to ops for scanning 11. follow post login formalities 12. For renewals overdue and having genuine delay put up for extensions CAM conditions review/OBA review 1. Churn review for OBA once a month Classification - Confidential Classification - Confidential 2. Conditions review once a month 3. If OBA waiver required/check for justification/check for churn/put up to the authority 4. If not inform the customer on closure of OBA/levy of 2% penalty 5. Same for CAM conditions Call Memos 1. List down the call memos due for the quarter 2. Review of ASR/ACR/cam conditions/deferrals for the customers 3. Meet the customer and understand the business/issues if any 4. Upload the call memos in shock and awe for endorsement/noting Portfolio Management and Housekeeping (HK) 1. Reduce HK. 2. Closure of critical and high aging items Stock insurance/property insurance 1. Communicate the premium to the customer after listing down the pendency 2. Collect docs if required 3. Submission to OPS Delinquency management 1. Depending upon severity of each case - Customer Call for servicing Interest. 2. Email communication to Branch & customer 3. Personal Visit to Customer Joint Visit with Credit Manager; 4. Rigorous follow-up Complaints : CRM MD PNO CRO 1. Analyze complaint 2. Seek resolution post discussing with Customer Educational Qualifications Key Skills Educational Background C.A, MBA, Graduate Interpersonal Skills Coordination with multiple teams & multiple activities Ability to work under pressure. Experience Required : Classification - Confidential Classification - Confidential Total Work experience 1-3 years Major Stakeholders Branch Banking Team Operations Product Team Credit Classification - Confidential

Job Name : Relationship Manager Location of role : North India Job Function : Sales Role Type: Individual Contributor Travel Required : More than Moderate in Metros, Urban and more extensive in semi urban rural locations depending upon the branches being managed. Job Purpose Acquisition of new asset relationships through various channels and managing a portfolio depending on the geography covered and the branches mapped to the RM and maintain HNW relationship management of the customers in order to provide quality service to the customers. Job Responsibilities(JR) : Business developement To achieve overall business targets on volumes and profitability for customers. To regularly interact with the branches for lead generation for , updates on the leads in CRM, ensuring conversions and following complete lead conversion process. Market scoping and identifying the potential customers with wallet share for all customers and product penetration and strategy for achievement under various initiatives jointly with branch banking team. RMs have to follow the laid down sales process which involves updation of the regular client calls for both existing and prospective clients. These calls should be done in a structured manner either individually or with support groups, branches or supervisors. These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments. Monthly review to be done with various product groups and supervisors who support the RMs portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration. Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level. Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure Ensuring cross selling of complete liabilities, corporate salary accounts, other asset products, TPP to the existing Relationships and its raised group accounts. Increasing the IPH and CTG to ensure revenue maximization. Customer relationship management Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer. Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities CAM Preparation & query resolution Customer negotiation on rates and other issues relating to charges. Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition withdrawal issues, solvency certificates, trade & Fx transaction, etc. To make sure high level of client satisfaction. Coordinating with internal and external stakeholders Co-ordination with credit for CAM approval, deferral waiver extension & other customer requirements like Buyers credit, TODs Co-ordination with local Ops for disbursements, TOD limit setting, submission of Stock Statement. Coordinating with trade desk and customer for smooth LC/BG issuance, and for import export payment, BG invocation, LC payment E-Net, CMS and cross sell of other such products. Ensuring Compliance and Health check of portfolio Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts. Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc. Follow-up and regularization of TODs High value transaction reporting and tracking. Educational Qualifications Key Skills Post Graduate in Finance or Chartered Accountant Strong understanding of Financials and Balance sheets Strong Relationship Management skills Sales and Influencing Skills Strong Analytical ability Good Interpersonal and Negotiation skills Understanding of the Banking Industry Understanding of the SME sector Experience Required Minimum 2-3 years of experience in Working Capital Sales and Service portfolio in a Private Sector Bank Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) Customers Credit underwriting team Branch Banking Team Operations Treasury Salary Team Private Banking Group Legal & Audit Lawyers and Valuers BIU (Finance) Retail Assets (Auto Loan, Home Loan) Credit Cards, Digital teams for Payzapp, E-net, TON etc. Insurance , General and Life

Role & responsibilities -1-4 years of experience managing Kisan Credit Card, Agri Enterprise Loans, other secured loans. -Knowledge on process and products- mortgage processes of the Agri product.

Acquisition Relationship Manager ---Working Capital Loans(Agri) Should have strong working capital loans Knowledge/ Tkt size min 4cr / strong financial knowledge.Should be well aware of ratios to check creditworthiness of borrower.NTB Acqusition role Required Candidate profile Should be currently in acquisition of NTB customers for working capital loans ,SME loans, Working capital loans, fund based ,non fund based, open for 100% Field sales.