Cash Applications Specialist

Cash Applications Specialist

Working hours: 2 PM - 11 PM IST

Location: Remote-India

The cash applications revenue analyst is responsible for accurately researching and applying client payments while providing excellent customer service internally and externally.

Role and Responsibilities

• Research and resolve unapplied or misapplied payments by analyzing customer accounts and open invoices
• Investigate and

  reconcile payments

  lacking complete remittance information to ensure proper allocation
• Research and log adjustment requests for accounts that require

  reconciliation

  activities.
• Accurately apply payments from various sources and ensure all transactions balance to the payment remittance documentation
• Meet or exceed productivity standards in the completion of daily and monthly assignments and accurate production.
• Collaborate with

  Billing

  and Collections teams to resolve discrepancies and facilitate accurate payment processing
• Contact internal and external customers for additional information to enable timely payment applications.
• Answer and respond to internal and external calls/emails promptly (within 2 business days).
• Perform accurate

  cash application

  of payments from checks, wires, ACH, and credit cards
• Understand SOX controls as they relate to the job responsibilities and perform all tasks in a SOX-compliant manner.
• Identify and drive process improvement opportunities.
• Support and back up other team members as needed.

Mandatory Skills

• Proven experience in

  cash application

  and A/R payment processing
• Strong understanding of

  billing

  ,

  accounts receivable

  , and

  reconciliation

  procedures
• Knowledge of debits, credits, and general accounting principles
• High accuracy in data entry and transaction handling
• Proficiency in Microsoft Excel (including VLOOKUP and Pivot Tables)
• Effective verbal and written communication skills
• Ability to work in a fast-paced, deadline-driven environment
• Strong time management and organizational skills
• Ability to collaborate across departments and teams
• Quick learner with the ability to navigate multiple business systems
• Commitment to SOX compliance and internal controls

Preferred Skills

• Experience working in Enterprise Resource Planning (ERP) software systems like Oracle Cloud Fusion, Microsoft Great Plains, or Bill.com
• Familiarity with quality improvement processes
• Exposure to ERP or financial systems used in healthcare or tech industries
• Bachelor's degree in accounting, Finance, or related field
• Experience in process improvement or automation initiatives
• Adaptability to evolving business processes and systems