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3.0 - 8.0 years
3 - 5 Lacs
Pune
Work from Office
Role: OTC Collection Experience: 3 Years experience Shift: UK Shift B.com/commerce background only Salary: upto 6LPA Location: Pune Regards, Js4u Team 7845818147
Posted 2 months ago
3.0 - 8.0 years
3 - 5 Lacs
Pune
Work from Office
Role: OTC and Collections Experience: 3 Years experience Shift: UK Shift B.com/commerce background only Salary: upto 5.5 LPA Location: Pune Regards, Js4u Team 7845818147
Posted 2 months ago
2.0 - 4.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Process: AR experience and 2+ years in GL BAND: A2(Senior Executive) Location: Bangalore - Work from office. Transport: Cab provided for Pick up and drop. Shift: WFO as of now later Hybrid (04:00PM to 01:00 AM) CTC: 3-6 Lac Qualification: Minimum Graduate in Accounts/Finance background is Mandatory. Must Have Skill: RTR, OTC, Billing, Journal Entries, Cash Application, Collections, Accounting, Reconciliation, General Accounting, SAP S4 Hana, Blackline, US Payroll, MIS Primary Responsibilities: Prior experience in all Accounts Receivable functions, including Billing, Cash Application, Collections, Exception handling, Reporting activities Prepare customer bills / invoices Process cash application, unallocated cash, rebates and refunds Dispute resolution by raising queries to sites / customers Journal Uploads Balance Sheet reconciliations Month end close activities Aging report preparation, maintenance and periodic reporting Ability to comprehend complex information quickly & respond with clear solutions Eligibility Criteria and Competencies: Minimum 2-3 years of AR experience and 2+ years in GL Understands the need for confidentiality Ability to give attention to detail and accuracy Excellent communication skills, both verbal and written Excellent working knowledge of MS Office MS Excel, Word Doc, Outlook Demonstrates good time management and organizational skills Prior experience working on SAP S4 Hana and Blackline Reconciliation tool Knowledge on US Payroll workings / reconciliations will be added advantage
Posted 2 months ago
2.0 - 7.0 years
2 - 7 Lacs
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting candidates for Order to cash role - Noida Work mode: WFO Shifts: Please be flexible with any shift Responsibilities: The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts Collect the delinquent amount from the customer over the phone or take promises from them on making the payment Validate the Purchase Order (PO) requests from to bill the order. Constantly to be interacted with clients for their feedback and support them wherever required. Ready to support any time at various locations as per clients expectation Manage Order to Cash related to collections and dispute management, implement & enforce to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts. Meeting collections numbers/targets (monthly/ quarterly/ yearly) Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. Lead and participate in conference calls with Country / Regional Financial Managers. Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications Minimum qualifications Graduate in commerce (B.com/BBA) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
8.0 - 12.0 years
15 - 18 Lacs
Pune
Hybrid
Job Role : SDM O2C Working Hours: 3 PM - 12 AM & 6 PM - 3 AM Location - Pune Job Description: Bachelor’s degree in Commerce with minimum of 8 years experience in client service/claims management/billing Managed minimum span of control 70 at Manager level Order to Cash experience – Cash application, Invoicing, Collections, Reconciliation, etc. Minimum 5 years of relevant experience into Insurance domain Good working knowledge of the insurance brokerage business Proficiency in Microsoft Office Previous insurance knowledge and experience managing client relationships Effectively manages/balances multiple and sometimes competing priorities Works in self-directed manner Strong account management experience with corporate clients Excellent communication and negotiation skills Attention to detail Ability to priority manage and adhere to challenging deadlines Highly customer centric and has intuitive understanding of customer/stakeholder needs Oversee the Billing, Invoicing, Cash Application process Oversee day-to-day responsibilities of accounts receivables, billing and collections Team and Stake holder Management
Posted 2 months ago
6.0 - 11.0 years
8 - 15 Lacs
Hyderabad
Work from Office
Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.
Posted 2 months ago
0.0 - 2.0 years
3 - 4 Lacs
Chennai, Bengaluru
Work from Office
Are you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures! Key responsibilities: 1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns. 2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues. 3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented. 4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service. 5. Stay updated on product knowledge and company policies to provide accurate information to customers. 6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates. 7. Continuously strive to improve processes and contribute to a positive team environment. Key Roles and Responsibilities: Technical Support: DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments. Hardware and Software Management: DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies. Problem Resolution: DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base. End-User Training: DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems. Network Connectivity: DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively. Inventory Management: DSEs may be responsible for managing technology inventory, tracking hardware and software assets. Documentation: DSEs document technical issues, solutions, and procedures for future reference. Escalation: DSEs understand when to escalate complex issues to higher-level support personnel. Customer Interaction: DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills. Salary: 2,8,0000 - 450000 /year Experience : 0 year to 2 years Skills required: English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written) Total Vacancy: 250 Talk to HR Mahalakshmi 8056905397
Posted 2 months ago
1.0 - 6.0 years
2 - 6 Lacs
Jodhpur
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Mega Walk-in drive for Finance and Accounts_Jodhpur location on 24th May 2025 Walk-In Drive Date: 24th-May-2025 Time: 11:00 AM - 3:00 PM Walk-In Venue for Jodhpur: Genpact Office; 5th Floor, India bulls Mega Mall, Pali Road, Jhalamand, Jodhpur Shift- Ready to work in any shift (24*7) Work module: Work from office Responsibilities: Accounts Payable Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment Eloquent and demonstrate basic Accounts payable process concepts 3 way match, PO, NON PO, GRN etc., Experience in PO, non-PO and Utilities Invoice processing Experience in invoice auditing and payment processing. Experience in SAP/Navision/Or other ERP for processing. Record to report Month End Closing process. Reconciliations (Key & Non-Key) ERP - SAP / Blackline/ HANA Ariba s4, HRC High radius Standard & recurring J/Es (incl. accruals, prepaid, deferrals, leases) Nonstandard J/Es (incl accruals, prepaid, deferrals) Cash Applications/Collections The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts Collect the delinquent amount from the customer over the phone or take promises from them on making the payment Qualifications Minimum qualifications Graduate in commerce Accounting experience (Min. 1 year) is required. Freshers are not eligible Note* We are not considering Qualified CA's for these roles. Note: Please carry below documents with you: 1. 3 copies of updated resume 2. 3 Passport size photographs 3. Original Aadhar card 4. 2 copies of Aadhar card 5. Payslip (if applicable) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
1.0 - 5.0 years
2 - 5 Lacs
Hyderabad
Work from Office
Location: Hyderabad Job Type: Full-Time work from office Shift: Should be willing to work in US shifts Job Overview: We are looking for a seasoned professional with 3-14 years of experience in Order to Cash Operations, preferably in a shared service environment. The ideal candidate should be proactive, analytical, and should possess strong communication skills. Qualifications: Bachelors or Masters degree in Accounting/Finance. 1 - 5 years of experience in accounting, ideally within a shared services environment. Proficiency in ERP systems (e.g., SAP, Oracle, PeopleSoft, JD Edwards, or equivalent) and advanced Microsoft Excel skills. Strong analytical, problem-solving, and organizational skills with excellent attention to detail. Effective communication skills, with the ability to work collaboratively in a team-oriented environment. Knowledge of internal controls, audit processes, and relevant accounting standards. Preferred Skills: Experience with process automation and continuous improvement initiatives. Familiarity with Balance Sheet Reconciliation tools (e.g. Blackline, Cadency etc), workflow tools (JIRA etc). Key Responsibilities: (O2C) Responsible for cash application, bank reconciliation, monitoring customer account details for non payments, delayed payments and other irregularities. Responsible for adherence to credit policy, assessing necessary documents towards credit worthiness of customers and mapping of credit against customer a/c. Calculation of credit/debit adjustments and bad debts.
Posted 2 months ago
4.0 - 9.0 years
1 - 4 Lacs
Bengaluru
Work from Office
You HAVE : - Bachelors/MBA degree in Finance - 4 years of experience in Billings (OTC) and expense reporting - Team Lead experience - Attention to detail, and accurate data entry skills - Ability to quickly identify and resolve data issues/needs - Relevant experience working with large data sets - Intermediate to advanced experience MS Excel (vlookups, pivot tables, etc) - Proven track record of tackling complex business questions, mining data, and generating business relevant insights that are communicated in a simple to consume and thorough fashion - Strong interpersonal, excellent written and verbal communication skills required - Ability to multi-task and meet deadlines in pressure situations - Must be independent, self-motivated, success-driven, and willing to work within a team environment How you can impress us : - Experience with Expensify - Experience with Salesforce - Experience with Oracle Fusion You Will : - Managing a team of atleast 6-7 direct reports. - Responsible task allocation, progress monitoring, performance review, and the go-to person for questions of the team. - Monthly one-on-ones with coaching, feedback and documentation. - Year-end rating and appraisals followed by next year goals and action plan. - Responsible for continuously improving the efficiency of business process, taking the initiatives - Provide end to end billing inquiry support to departments like Operations and Collections, and to auditors to ensure smooth functioning. - Responsible for month end close activities assigned. - Ensure proper documentation to substantiate the monthly activities performed to support the audit needs & compliance - Support ad hoc projects and reporting requirements - Managing employee expense report audit process and to ensure compliance of company's policy and the timely completion of expense report audit. - Responsible for the continuous improvement of expense report review process, ensuring expenses are coded accurately, receipts and and explanations are properly documented - Responsible for monthly expense report analysis. - Provide clerical and administrative support to management as requested - Works toward and contributes to achievement of team/business unit goals Salary Offered 10-16 LPA Apply Save Save Pro Insights
Posted 2 months ago
2.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Senior Finance Analyst - Accounts Receivable Client Finance - JLL Business Service (Gurugram) What this job involves: Raise PO or request PO from client system (if included in SOW) Run E1 Funding report Raise funding to client and ensure all required supporting documentation attached Ensure invoices/credit notes are raised in accordance with client PO Request invoices/credit notes to be raised in PeopleSoft or for outsourcing provider Ensure invoices/credit notes sent to client in order with invoicing instructions (email, portal upload or hard copy delivery) Log invoice in JDE E1 Resolve any client queries in consultation with Client Finance Analyst Once funding received log receipts on relevant financial systems Follow up unallocated cash payments with clients / chase for remittances Perform AR Write Offs and Maintenance Prepare any relevant reportsAR ageing, invoice volumes, etc as requested by client teams Calculate and post aging provision to the GL and prepare provision report Support financial reporting and reconciliation process. Sound like youTo apply, you need to be: 3-6 years of experience Motivated, positive and flexible in approach to work. Proactive in identifying issues and potential solutions. Self – supporting; diligent. Ability to work methodically and efficiently. Process-driven approach to work. Ability to deliver to tight deadlines. Ability to learn quickly, and desire to develop. Customer ServiceCommitment to solve requests and problems. Excellent interpersonal, presentation and communication skills. Intermediate / Advanced PC skills, proficient in Office tools, such as Microsoft Outlook Word & Excel. Familiarity with JDE E1 financial is advantageous Location On-site –Gurugram, HR Scheduled Weekly Hours: 40 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table! JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. Candidate Privacy Statement . For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here. Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page I want to work for JLL.
Posted 2 months ago
2.0 - 3.0 years
4 - 8 Lacs
Pune, Mumbai (All Areas)
Hybrid
Role & responsibilities Generating and merging of Ageing report Analyzing the ageing ledger and identifying the collectable items Setting self-targets for the amounts to be collected in a month/quarter Following up with customers on overdue payment over e-mails and phone Diligently uploading invoices on customer portals like Ariba, Tungsten IBM WOI etc. Initiating termination (Dunning) of the customer services in case of non-payment Working closely to un-posted cash sitting in the bank Clearing the un-applied cash posted on account by contacting customer and securing the Remittance advise Cash forecasting, predicting the collectable cash in a month/quarter by analyzing the trend of the customers payment history and agreed credit terms Credit Analysis of customer’s credit worthiness, analyzing the Financial Statements through different tools in order to fulfill the orders placed by the customer Releasing of the Orders placed (Credit Hold) by the customer by doing their credit check analysis Resolving customer queries Raising Credit Memo’s in case of any adjustments or tax issues Raising Debit Memo’s in case of closing any open credit Processing refund requests by creating payment packet and sending to AP Processing Performa invoices as in when requested Working closely with Tax team to resolve US sales tax related issues Updating contact details in database Working on adhoc reports assigned by the management
Posted 2 months ago
1.0 - 5.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Role & responsibilities Required Experience 1-5 years collections & disputes, Billing, Invoicing, cash applications contact with global customers, customer service skills, root causes analysis. Skills required - Accuracy & Attention to Detail; Microsoft Office & PC Skills; Numerical Skills; Team Working Skills; Written & Verbal Communication Skills, Negotiation Skills, Problem Solving Skills Languages requirement - English is mandatory Add value experience working with third party auditors / customer portals, Bespoke activities, working experience with SAP/Oracle/Salesforce apps Experience in OTC/STC process
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Collections Processing Designation: Order to Cash Operations Associate Qualifications: BCom/MCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Collections Operations team focuses on managing collections and disputes such as debt collection, reporting on aged debt, bad debt provisioning, trade promotions, and outperform cash reconciliations. The team is responsible for follow up for missing remittances, prepare refund package with accuracy and supply to clients, record all collections activities in a consistent manner as per client process (tool), delivery of process requirements to achieve key performance targets, and ensure compliance to internal controls, standards, and regulations. What are we looking for? Good Verbal Communication SkillsGood understanding of collection and dispute management processReady to work in night shiftsGood Written CommunicationMS OfficeProblem Solving attitudeTeam workingCustomer service mindsetCandidate needs to carry a good understanding of AR business , upstream and down stream to have the better control on the reconciliations Excellent verbal communication and active listening skills.Reach out to customers via phone to address outstanding payments or any related issues.Knowledge of collection toolsAnalytical skillKnowledge of current technologies in OTC domain Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom,MCom
Posted 2 months ago
2 - 5 years
3 - 6 Lacs
Bengaluru
Work from Office
About The Role ? ? ? ?
Posted 2 months ago
1 - 3 years
3 - 4 Lacs
Bengaluru
Work from Office
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization. What are we looking for? Agility for quick learning Ability to perform under pressure Strong analytical skills Prioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom
Posted 2 months ago
3 - 5 years
5 - 7 Lacs
Gurugram
Work from Office
Skill required: Order to Cash - Credit Management & Assessment Designation: Order to Cash Operations Analyst Qualifications: Bachelor's degree with Finance specialization Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.In this role you will assess new customer credit risk, extend customer credit, monitor existing customer and portfolio credit risk. What are we looking for? Adaptable and flexible Ability to perform under pressure Problem-solving skills Detail orientation Agility for quick learning Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Bachelor’s degree with Finance specialization
Posted 2 months ago
3 - 5 years
3 - 5 Lacs
Noida
Work from Office
Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? Resource should have good knowledge of OTC. Resource should have good knowledge of OTC. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 2 months ago
1 - 3 years
3 - 4 Lacs
Gurugram
Work from Office
Skill required: Order to Cash - Cash Application Processing Designation: Order to Cash Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.Receive and deposit customer payments, apply cash remittances and credits/ adjustments, maintain bad debt reserves and allowances, prepare Accounts Receivable reporting, and post and reconcile Accounts Receivable activity to the general ledger. What are we looking for? Deductions Management Agility for quick learning Problem-solving skills Ability to work well in a team Cash Application Order to Cash (OTC) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts
Posted 2 months ago
1 - 3 years
3 - 5 Lacs
Noida
Work from Office
Skill required: Order to Cash - Billing Processing Designation: Order to Cash Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Optimizing working capital, providing real-time visibility and end-to-end management of revenue and cash flow, and streamlining billing processes. This team over looks the entire processes that starts from customers inquiry, sales order to delivery and invoicing. The Cash Application Processing team focuses on solving queries related to cash applications and coordination with the customers. The role requires a good understanding of cash applications, the process of applying unapplied cash, reconciliation of suspense account in cash application, and process them from payment receipt to finalization.The Billing Processing team focuses on the process of creating and issuing customer invoices. This includes reviewing the list of debit notes raised and identifying any gaps in the process. The role requires a good understanding of invoicing, collections, account receivables, order management, sales order, order processing, order fulfillment, and journal entries. The role may also require following up with the sales team to provide reasons for raising debit notes and un-recognized revenue. What are we looking for? The resource should have good knowledge of OTCThe resource should have good knowledge of OTC Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualifications BCom
Posted 2 months ago
1 - 5 years
2 - 4 Lacs
Pune
Work from Office
Review and approve Wires, Swift and ACH payments Cash Application, Cash Analysis 1+ year of relevant Treasury experience Should be flexible with 9 pm - 6 am shift Excellent Communication Skills
Posted 2 months ago
3 - 7 years
2 - 5 Lacs
Noida
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook Genpact Hiring for Order Management roles - Noida Shift: US/Night shifts We are hiring candidates for the role of Management trainee- Order Management! In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. Responsibilities • Identify and resolve Customer/Client Queries and build strategy to drive desired goal • Provide RCAs and Controls for any miss in the defined process. • Identify issues attributing to account delinquency and discuss them with management • End to end knowledge of OTC and its relation with Order Management • Ability to think strategically and take appropriate decisions • Ability to build customer relationship and drive confidence. • Ability to identify important factors associated with Orders. • Ability to communicate technical problems to the appropriate IT staff for system functionality issues and resolution. Qualifications we seek in you! Minimum qualifications • Commerce Graduate • The ideal candidate for this position should have a rich Experience within depth end to end knowledge of Order to Cash Process. • Hands-on experience in managing daily operation of Order Management and meet daily/monthly given targets (TAT/Accuracy). • Experience in Order Management process and should have knowledge of its upstream and downstream. • Knowledge of different type of Orders request. • Candidate must have knowledge of Pair partner function. • Candidate must have a Good typing speed • Should have good communication skills Preferred qualifications • In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country. Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 2 months ago
1 - 3 years
1 - 4 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
1 - 3 years
1 - 4 Lacs
Kolkata
Work from Office
About The Role Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs ? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements ? Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs ? Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: O2C (Transactional Accounting Services). Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
3 - 4 years
4 - 5 Lacs
Vapi
Work from Office
Job Location - Vapi , Gujarat Looking for candidates who can join within 30 days of Notice period . Skills - Excel , Hands on experience on SAP software . An AR Analyst is responsible for tracking and analyzing customer accounts receivable balances. They must be able to collect and summarize data from various sources, maintain customer accounts, and analyze data to track payments and improve customer collections. AR Analysts are also responsible for identifying and resolving discrepancies in customer payment records. AR Analyst Responsibilities Include: Monitor and review customer accounts receivable balances. Investigate, analyze, and resolve customer accounts receivable balance discrepancies. Communicate with customers to resolve payment issues and obtain necessary documents. Generate and reconcile customer accounts receivable reports. Conduct research to identify and resolve customer accounts receivable issues. Job Brief Provide customer accounts receivable support by monitoring and reconciling customer accounts in an efficient and effective way. Analyze customer accounts receivable data to identify collection issues. Develop and maintain accurate customer accounts receivable records. Provide assistance in developing and modifying customer account procedures. Conduct customer inquiries to secure and reconcile customer accounts. Release the Credit check for deliveries Responsibilities Prepare customer accounts receivable reports and review them for accuracy. Make collection calls and perform follow-up activities for customer accounts receivable payments. Manage customer accounts receivable accounts to ensure timely payments. Safeguard customer accounts receivable data and ensure the accuracy of records. Respond to and resolve customer inquiries regarding accounts receivable issues. Requirements and Skills Bachelors degree in Business, Accounting, Finance, or related field. Proficiency in Microsoft Office and Accounting Software SAP. Excellent organizational, problem-solving, and time-management skills. Strong Communications skills. Detail-oriented and ability to multitask.
Posted 2 months ago
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