Cash Allocation Specialist

• Daily Cash Application: Accurately allocate customer payments (bank transfers, cheques, credit cards) to the correct accounts and invoices; ensure timely posting to maintain accurate balances.
• Payment Matching: Review remittance advices, match payments to invoices, and resolve discrepancies promptly.
• Unallocated Cash Management: Investigate unidentified payments and collaborate with customers and internal teams to obtain missing details.
• Reconciliation & Reporting: Reconcile daily bank statements with AR transactions; prepare cash posting and aging reports for stakeholders.
• Customer & Internal Communication: Liaise with customers on unclear or short payments; work with collections, billing, and sales teams to resolve allocation issues.
• Adjustments & Corrections: Process write-offs, refunds, credit notes, and adjustments in compliance with policies and audit requirements.
• System Maintenance & Process Improvement: Update ERP/finance systems and recommend process enhancements for efficiency.
• Audit & Compliance: Maintain accurate documentation for audits and ensure adherence to SOX controls and company policies.
• Month-End Support: Assist with reconciliations and ensure all cash is applied before financial close deadlines.
• Customer Experience: Ensure timely, accurate postings to prevent disputes and maintain a clean AR ledger.

• Strong communication and interpersonal skills.
• Excellent problem-solving and attention to detail.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and familiarity with accounting/ERP systems.
• Ability to work independently and manage multiple priorities.
• Knowledge of accounting principles, billing procedures, and collection regulations.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible or part-time working arrangements. If this is something you are interested in, please let us know during the application process.

Enhance your career and make the world a safer place!

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