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10.0 - 15.0 years

12 - 17 Lacs

Noida

Work from Office

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an "automate everything" mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability. Primary/Essential Duties and Key Responsibilities: Engage in and improve the lifecycle of services from conception to EOL, includingsystem design consulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response. Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Identify and eliminate operational toil by treating operational challenges as a software engineering problem Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes Guide junior team members and serve as a champion for Site Reliability Engineering Engineering degree, or a related technical discipline, and 10+years of experience in SRE. Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them Working experience with industry standards like Terraform, Ansible. (Experience, Education, Certification, License and Training) Must have hands-on experience working within Engineering or Cloud. Experience with public cloud platforms (e.g. GCP, AWS, Azure) Experience in configuration and maintenance of applications & systems infrastructure.Experience with distributed system design and architecture Experience building and managing CI/CD Pipelines Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com

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7.0 - 12.0 years

9 - 14 Lacs

Noida

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Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Principal Site Reliability Engineers at UKG are critical team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Principal Site Reliability Engineers must be passionate about learning and evolving with current technology trends. They strive to innovate and are relentless in pursuing a flawless customer experience. They have an "automate everything" mindset, helping us bring value to our customers by deploying services with incredible speed, consistency, and availability. Primary/Essential Duties and Key Responsibilities Engage in and improve the lifecycle of services from conception to EOL, including system design consulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Increase operational efficiency, effectiveness, and quality of services by treating operational challenges as a software engineering problem (reduce toil) Guide junior team members and serve as a champion for Site Reliability Engineering Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes. Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, JavaScript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Demonstrable fundamentals in 2 of the followingComputer Science, Cloud Architecture, Security, or Network Design fundamentals Working experience with industry standards like Terraform, Ansible (Experience, Education, Certification, License and Training) Must have at least 7 years of hands-on experience working in Engineering or Cloud Minimum 5 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Minimum 3 years' Experience in configuration and maintenance of applications and/or systems infrastructure for large scale customer facing company Experience with distributed system design and architecture. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com

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8.0 - 10.0 years

10 - 12 Lacs

Pune

Work from Office

Deliver presentations and communicate effectively at all levels within the Customer and UKG Pro WFM organization Act as the team's subject matter expert for various UKG Pro WFM Workforce Management Modules Facilitate workshops for complex or large-scale projects to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer Acts as mentor/coach to other on the team for workforce management best practices and solution build best practices Designs, develops, modifies and evaluates tools developed to aid the team Assist with Managed Services customer presentations Manage customer project and/or accounts Assists in resolving customer escalations Ability to expand knowledge of UKG Pro WFM' product line through self-study, attend classes and/or participating in Virtual Training. Propose Ideas and Drive Cross functional collaboration projects. Dedicate good time towards mentoring the layers below. ' A highly seasoned specialist professional with wide-ranging experience and in-depth knowledge in a specialized field. Applies comprehensive knowledge of a particular field to resolve complex issues in creative ways. Full knowledge of other related disciplines. Develops solutions to diverse business problems of high complexity which require the regular use of ingenuity and creativity. Analysis of situations or data requires an in-depth evaluation of various factors. Has specialized knowledge of various alternatives and their impact on the business. Challenges are frequently unique, and solutions may serve as precedent for future decisions. Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones. Exercises considerable latitude in determining objectives of assignment. Develops departmental policies and procedures, new techniques and standards. Work is reviewed from a relatively long-term perspective, for desired results. Education/Experience' BS/BS degree in Computer Science, Management Information Systems or related discipline (or related experience) 8 - 10 years of relevant work experience Minimum of 8 years of experience implementing a UKG Pro WFM Workforce Management Solution Minimum of 6 years of integrations/APIs development Professional Dell Boomi Developer Certification, ITIL Certification, Project Management, may require additional product certifications

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5.0 - 10.0 years

7 - 12 Lacs

Pune

Work from Office

Company Overview Here at UKG, our purpose is people„¢. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people "“ both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting forLearn more atwww.ukg.com/careers #WeAreUKG Description & Qualifications Description Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an "automate everything" mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability. Primary/Essential Duties and Key ResponsibilitiesEngage in and improve the lifecycle of services from conception to EOL, includingsystem design consulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response. Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Identify and eliminate operational toil by treating operational challenges as a software engineering problem Actively participate in incident response, including on-call responsibilities Qualifications Engineering degree, or a related technical discipline, or equivalent work experience Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them Working experience with industry standards like Terraform, Ansible. (Experience, Education, Certification, License and Training) Must have at least 5 years of hands-on experience working within Engineering or Cloud. Minimum 2 years' experience with public cloud platforms (e.g. GCP, AWS, Azure) Experience in configuration and maintenance of applications & systems infrastructure. Experience with distributed system design and architecture Experience building and managing CI/CD Pipelines EEO Statement Equal Opportunity Employer Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws. ViewThe EEO Know Your Rights posterand itssupplement. View thePay Transparency Nondiscrimination Provision UKG participates in E-Verify. View the E-Verify postershere.

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10.0 - 15.0 years

12 - 17 Lacs

Pune

Work from Office

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Site Reliability Engineers at UKG are team members that have a breadth of knowledge encompassing all aspects of service delivery. They develop software solutions to enhance, harden and support our service delivery processes. This can include building and managing CI/CD deployment pipelines, automated testing, capacity planning, performance analysis, monitoring, alerting, chaos engineering and auto remediation. Site Reliability Engineers must have a passion for learning and evolving with current technology trends. They strive to innovate and are relentless in their pursuit of a flawless customer experience. They have an "automate everything" mindset, helping us bring value to our customers by deploying services with incredible speed, consistency and availability. Primary/Essential Duties and Key Responsibilities: Proficient in Splunk/ELK, and Datadog. Experience with observability tools such as Prometheus/InfluxDB, and Grafana. Possesses strong knowledge of at least one scripting language such as Python, Bash, Powershell or any other relevant languages. Design, develop, and maintain observability tools and infrastructure. Collaborate with other teams to ensure observability best practices are followed. Develop and maintain dashboards and alerts for monitoring system health. Troubleshoot and resolve issues related to observability tools and infrastructure. Engage in and improve the lifecycle of services from conception to EOL, includingsystem design consulting, and capacity planning Define and implement standards and best practices related toSystem Architecture, Service delivery, metrics and the automation of operational tasks Support services, product & engineering teams by providing common tooling and frameworks to deliver increased availability and improved incident response. Improve system performance, application delivery and efficiency through automation, process refinement, postmortem reviews, and in-depth configuration analysis Collaborate closely with engineering professionals within the organization to deliver reliable services Identify and eliminate operational toil by treating operational challenges as a software engineering problem Actively participate in incident response, including on-call responsibilities Partner with stakeholders to influence and help drive the best possible technical and business outcomes Guide junior team members and serve as a champion for Site Reliability Engineering Engineering degree, or a related technical discipline, and 10+years of experience in SRE. Experience coding in higher-level languages (e.g., Python, Javascript, C++, or Java) Knowledge of Cloud based applications & Containerization Technologies Demonstrated understanding of best practices in metric generation and collection, log aggregation pipelines, time-series databases, and distributed tracing Ability to analyze current technology utilized and engineering practices within the company and develop steps and processes to improve and expand upon them Working experience with industry standards like Terraform, Ansible. (Experience, Education, Certification, License and Training) Must have hands-on experience working within Engineering or Cloud. Experience with public cloud platforms (e.g. GCP, AWS, Azure) Experience in configuration and maintenance of applications & systems infrastructure. Experience with distributed system design and architecture Experience building and managing CI/CD Pipelines Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com

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1.0 - 3.0 years

2 - 6 Lacs

Hyderabad

Work from Office

About the Job Are you looking for an exciting new challenge? InTouchCX is looking for you! As one of the worlds leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry. Were searching for a Real Time Analyst & Real Time Analyst Supervisor to lead our RTA Team as they monitor and make changes to positively affect the performance of our Customer Service Representatives. Were looking for someone with a good understanding of contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. Role & responsibilities: Were looking for a Real Time Analyst (RTA) to be responsible for monitoring, communicating and making changes that positively affect the real-time performance of our team members. The ideal person will have a good understanding of how contact center functions including scheduling, call queues and forecasting volumes by half-hour segments. As Real Time Analyst, You Will Evaluate large amounts of data Communicate data in a clear and concise manner to Management Teams, Team Leaders and team members. Adjust staffing and scheduling according to changing needs of the business. Solicit extra hours or voluntary time off from where applicable, to ensure staffing meets forecasted volumes to clients. Monitor schedules and escalate issues regarding attendance adherence. Work with team members to ensure they know their statistics related to the schedule As Real Time Analyst, You Have High school diploma or equivalent (required) Some post-secondary or completion of post-secondary schooling (preferred) Good communication skills Advanced knowledge of MS Word and Excel Adaptability to learn a variety of software programs A high level of accuracy with regards to data entry Strong analytical and problem solving skills Willingness to learn and adapt to working in a new environment The ability to multitask and self-manage your work. As Real Time Analyst Supervisor, You Will Communicate data in a clear, concise manner to the RTA Team and Operations Evaluate large amounts of data Ensure proficient training, professional development and employee engagement is sustained in order to prepare, grow and retain employees Motivate the RTA team through relationship building and real-time coaching Develop solutions, strategies and action plans to improve business performance and client-partner success Use critical thinking to investigate and develop solutions to address ad hoc issues As Real Time Analyst Supervisor, You Have Some post-secondary or completion of post-secondary schooling (preferred) 1-2 years experience in the contact center and/or customer service industry Minimum 1 year of experience in a supervisory role Advanced knowledge of MS Word and MS Excel The ability to use spreadsheet applications to maintain and develop operational reporting Exceptional time management, organizational and prioritization skills to complete work in a timely manner The ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment Adaptability to learn a variety of software programs Strong analytical and problem solving skills.

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8.0 - 10.0 years

13 - 17 Lacs

Chandigarh, Hyderabad, Delhi / NCR

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You (Must Haves): Good business & product/tech understanding of few of the following Mobile App Development User Experience Design Payments Search & Recommendations Ads Platform Market Place Pricing & Promotions Catalog & Listings Management Fulfillment & Supply Chain Datacenter Capacity Planning Analytics Data Science, Data Services & Platform Machine Learning & Artificial Intelligence Location: Chandigarh,Dadra & Nagar Haveli,Hyderabad,Jammu,Lakshadweep,Nagar,New Delhi,Puducherry, Daman,Diu,Goa,Haveli,Sikkim

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5.0 - 10.0 years

4 - 7 Lacs

Hyderabad

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JD: Capability to conduct and coordinate SAPPPM/PS specific design workshops with various business stakeholders Capability to drive system requirement specific discussions and conclude key decisions to help and support SAPPPM/PS design Capability to configure SAPPPM/PS modules with functionality/feature such as, Characteristics of Portfolio Items and Initiatives Portfolio and Classification hierarchies with Financial and Capacity planning views Portfolio, Initiative and Item related field configuration and custom enhancements Project and Investment profile configuration Network profile and relevant configuration CATS profileconfiguration based on various scenarios (Internal and externalresourcetimesheet) ProgressAnalysis configuration Settlement profiles and strategies Capability to o timely identify WRICEF items with respect to SAPPPM/PS, o prepare Functional specifications (with good insights regarding SAP provided BADIs/BAPIs/User exits/etc. inPPM/PS), and o coordinate development objects with technical team Testing of SAPPPM/PSconfiguration and Integration testing with Finance/SCM/EAM/HR Capability to coordinate cutover activity (guidance in TR sequencing, red book entries and preparing and executing LSMW)

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10.0 - 15.0 years

6 - 10 Lacs

Pune

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Windows Server Admin (L3), Microsoft Active Directory Admin (L2), Windows and Vmware Implementation Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization. Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Minimum of 10 years administration experience on Microsoft Window, AD, Entra ID, VMware Good hands-on experience on Windows Platform with all operating systems. Experience in Mid-range/Enterprise Servers Hardware Experience in Production Server Environment with Wintel servers. Strong Knowledge about user administration and File system management activities. Experience in OS Hardening, performance and OS tuning. Knowledge on scripting Basic knowledge on Storage and SAN switches. Patch management, RCA analysis, Application installs and upgrades following procedures documented by application owners Meeting SLA in time to fix the errors and problems. Good Knowledge of Cluster Administration. Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Advance Knowledge on Virtualization.

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10.0 - 15.0 years

10 - 15 Lacs

Gurgaon, Haryana, India

On-site

Lead in Media Activation business development, support client onboarding and in the creation, roll out, and adherence of best practices across channels Serve as point of escalation for Media Activation across clients for Google India Identify new platforms, partners & integrations, evaluate these (and existing platforms) over time and maintain a POV here Develop strong relationships with your client, and key suppliers, leading team communications with these stakeholders. Be able to communicate with clients on subjects outside your remit, and provide them with useful insight, working independently Develop thought leadership pieces & case studies throughout the course of the year to demonstrate role within wider industry as a Media expert Deliver quarterly, semi-annual, or annual updates on work quality as it relates to owned workstreams Gain a strategic understanding of the clients business and KPIs, and how campaign optimizations meet those KPIs Support the Client Lead, Planning Teams & Media Activation Practice Lead in capacity planning & resource management for the team Lead through vision, values, and model leadership behaviors while championing and facilitating change in a positive manner Thoughtfully craft career development plans for your reports and contribute to the development of training materials for the department Manage a team of 2-5 direct reports, a larger team of 15+ A bit about yourself: An experienced and exceptionally talented individual, you will be passionate about digital media and have a desire to be at the cutting edge of online advertising. At least 10 years experience within a digital-centric role with a track record of leadership and business growth Strong understanding of the digital landscape, suppliers, and technology Strong analytical skills. Able to analyze and draw conclusions from data and comfortable presenting quantitative information in a client context. Demonstrate the ability to present your strategic recommendations to external/internal clients. Eager to learn new concepts and challenge the existing business framework. Highly developed interpersonal, team building and relationship management skills. Demonstrated experience in senior stakeholder relationship building and management. Proven capability in building, developing and mentoring people and teams. Experience in managing profitability in the context of agreed scope of work. Experience in setting work quality standards and consistently delivering against them.

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0.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Accomplish human resource objectives by recruiting, selecting, training, assigning, coaching, counseling, and disciplining employees administering scheduling systems communicating job expectations planning, monitoring, appraising, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations improving systems and processes managing staff. Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses Responsible for developing, analyzing, evaluating, delivering and interpreting our Center's key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams.

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11.0 - 15.0 years

9 - 14 Lacs

Aurangabad

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Knowledge: • Excellent domain expertise and process knowledge about RCM for Hospital facility/Physician. • Understanding of Facility hospital verses Physician coding with indepth knowledge of the specialties - E&M-IP/OP. • Knowledge of EM – IP/OP, APC for optimizing the reimbursement and element of UHDDS and guidelines, Level of service determination with emphasis on Physical Examination & Medical Decision Making in Documentation guidelines, hospital E&M coding - initial/subsequent visit • Good knowledge of Human Anatomy, Physiology, Pathophysiology, Pharmacology, Diagnostic Studies, Conservative and Surgical Treatments. Understanding of Operative Reports and other report types with documentation requirements. • Aware of consequences of risky practices like up-coding and down-coding, Fraud and abuse, inflated documentation, HIPAA and CLIA rules mandating claim transmission. Responsibilities • Will be responsible for supervising and managing a team of 100+ QAs • Create an inspiring team environment with an open communication culture • Design QA capacity planning as per project requirement • Delegate tasks and set deadlines • Manage Quality of OP (ED/EM/SDS/ANC/OBV), ProFee Surgery & EM, and IP DRG projects • Quality control as per client SLA • Ensure effective implementation of organization’s Quality Management System • Monitor team performance and report on metrics • Performing random audit of auditor • Perform RCA on audits observations. Identify knowledge gaps and develop an action plan with quality leads and operation managers • Discover training needs and provide coaching to QAs • Listen to team members’ feedback and resolve any issues or conflicts • Recognize high performance and reward accomplishments • Encourage creativity and business improvement ideas • Suggest and organize team building activities • Identify improvement opportunities and initiate action plans for improvement

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3.0 - 5.0 years

1 - 3 Lacs

Noida

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Hiring Update Greetings from iEnergizer!! iEnergizer is Hiring: MIS Team Lead We are looking for experienced MIS Team Lead to join our team. Requirements: * Should have at least 3 to 5 year of experience as MIS Executive in BPO * Applicants should have a knowledge about forecasting, Planning, scheduling, MIS reports and RTA * 6 days working * Location: iEnergizer, B 148 ,Noida sector 10, * Salary upto 3.5 LPA Interested candidates can: Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR AMIT LATWAL on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 10 B-148, Sector - 10 Noida, Gate number 1 Call/Whatsapp at 8006200310 HR AMIT LATWAL Referrals are welcomed and encouraged Looking forward to connecting with potential candidates Regards, AMIT LATWAL

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4.0 - 5.0 years

6 - 9 Lacs

Hyderabad

Work from Office

About the Job We are looking for a dynamic and analytical Senior Capacity Planner with strong client-facing skills to join our Workforce Management team. This role will play a key part in driving operational efficiency through precise capacity planning while also serving as a strategic partner to external clients. The ideal candidate will possess a deep understanding of workforce dynamics, strong forecasting and planning capabilities, and the communication skills necessary to translate insights into impactful client conversations. As Senior Capacity Planner, You Will Develop short, mid, and long-term capacity plans in line with forecasted demand, productivity, attrition, and hiring inputs. Serve as the primary WFM point of contact for client interactions, presenting plans, reports, and recommendations regularly. Collaborate with client-side and internal stakeholders to align on forecast assumptions, business changes, and service level expectations. Present capacity models and staffing strategies during client governance calls, QBRs, or ad hoc reviews. Partner with internal teams (HR, Operations, Recruitment, Finance) to ensure seamless execution of capacity plans. Build robust what-if scenarios to model the impact of changes in demand, headcount, and shrinkage. Identify operational gaps or risks and proactively escalate with clear data-backed insights. Maintain high standards of reporting accuracy and transparency in all client-facing documentation and presentations. As Senior Capacity Planner, You Need Bachelor's degree in Mathematics, Statistics, Business, Engineering, or related fields (Masters preferred). BPO Experience of 4-5 years minimum. 2 to 3 years experience working as a front-line Capacity Planner - Voice, Email, Chat, and SMS channel. Proficiency utilizing NICE IEX Workforce software. Working Knowledge of AWS, Salesforce preferred. Experience with analytics platforms or languages (SQL, Tableau, Power BI, R, Python) is considered an asset. Excellent communication and presentation skills to effectively articulate findings and recommendations to stakeholders at various levels. Ability to work independently and manage multiple projects simultaneously. Excellent analytical, problem-solving, and communication skills. High attention to detail with the ability to manage multiple priorities in a fast-paced environment. Strong stakeholder management and the ability to translate data into actionable insights.

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5.0 - 10.0 years

5 - 10 Lacs

Pune

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JOB DESCRIPTION Manager PPC Principal duties and responsibilities 1.Ensure no shortage for next day production 2.Ensure timely float daily production plan 3.Ensure timely float three day rolling plan 4.Ensure timely float Weekly plan 5.Ensure timely float monthy plan 6.Preparation of daily MIS and send to Management 7.Review of MRP run in SAP 8.Daily production plan meeting of three day rolling 9.Daily review of Production report 10.Make weekly shortfall and discuss with all HOD's 11.Make monthy shortfall and discuss with all HOD's 12.Review and root-cause analysis for shortcomings in achieving targets as per production plan 13.Coordination with Head Operations for fulfilling necessary requirements required to achieve production plan 14.To be a part of the CFT as and when required. 15. Highlight Production loss to Plant Head with reasons and concerned depts responsible 16. Ensure On time delivery of products to customers 17. Ensure zero permium freight 18. Review of PPC procedure Format No: FMT/HR/14 Format Rev. No.:01 Format Rev. Date: 1.3.12 Authorities 1.Plan may be change as per customer urgency 2.Leave approval Planning 1. Monthly plan/weekly plan/day wise plan Advisory 1. Review of plan and failure report and escalate to all HOD's and operation head/Pant head Executive Tasks Organisation set-up Refer to the Org Chart Format No: FMT/HR/14 Format Rev. No.:01 Format Rev. Date: 1.3.12

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3.0 - 7.0 years

12 - 17 Lacs

Bengaluru

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(Pyramid overview) Network Security Monitoring (NSM) Position About Network Security Monitoring: Target's Network Security Monitoring (NSM) team builds and maintains a fleet of over 2000 network sensors across the globe, providing network visibility and advanced monitoring capabilities to our Cyber Defense organization. We build scalable and maintainable infrastructure with full end-to-end ownership of both the hardware and software lifecycle. Our work enables timely detection and response of adversaries by delivering reliable network visibility through a resilient sensor grid and advanced monitoring capability. Team Overview NSM team members regularly: - Collaborate with Networking partners on network design and network sensor placement - Build, deploy, and upgrade network sensors (servers) globally - Design and implement network traffic analysis solutions using engines like Zeek and Suricata - Leverage Salt for configuration management, deployment automation, and infrastructure-as-code implementation - Partner with Cyber Defense to build network-based detections and consult in response scenarios - Develop performance monitoring solutions to track data quality and sensor health to ensure grid health and data fidelity Position Overview Expect to: - Configure, troubleshoot, and optimize network sensors across diverse environments - Debug complex networking issues and perform packet-level analysis to ensure proper traffic visibility. - Build and maintain Salt-based automation for configuration management and deployment. - Analyze monitoring data to identify system improvements and validate detection coverage. - Develop and automate testing to ensure results and outcomes are as expected. - Participate in on-call rotations to support the global sensor grid and respond to critical issues. - Collaborate cross-functionally with teams throughout Cyber Defense and IT - Document operational procedures for sensor management best practices - Research new network security monitoring technologies and evaluate their potential implementation. - Contribute to capacity planning and architectural design of monitoring infrastructure. - Manage and maintain Linux/Unix-based systems that host Zeek sensors, ensuring high availability, performance, and security. - Perform OS-level troubleshooting, patching, and hardening of sensor infrastructure. - Automate server provisioning and configuration using tools like Salt, shell scripting, and Python. - Monitor system logs and metrics to proactively identify and resolve issues affecting sensor performance. About you: - Bachelor's degree in Networking, Computer Science, or related field (or equivalent experience). - 4+ years of experience in network administration, network security, or related roles, with a deep knowledge of network protocols and packet analysis. - Experience with network security monitoring tools, including Zeek and Suricata. - Strong foundation in automation and infrastructure as code, Salt experience preferred. - You understand CI/CD principles and can implement pipelines for testing and deploying code and configuration changes. - Proficient in Linux/Unix systems administration, including shell scripting, system tuning, and troubleshooting. - Hands-on experience managing server infrastructure in production environments, including patching, upgrades, and performance tuning. - Practical experience with packet capture technologies and traffic analysis tools. - Proven ability to troubleshoot complex distributed systems and methodically diagnose network issues. - You appreciate the importance of dev/prod parity and can design for consistent environments across dev and prod. - Experience writing custom detection rules and understanding their performance implications. - Familiarity with technologies such as Zabbix, Prometheus, Nagios, Grafana, Elastic, Kibana

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1.0 - 4.0 years

13 - 15 Lacs

Bengaluru

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We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Business Processes Consultant-SAP S/4HANA Consumer Product Group - Manufacturing (Legacy PP Module) SUMMARY We are looking for experienced SAP S/4HANA Manufacturing experts for the role of Business Process Consultant to work in the Customer facing projects of the Consumer Industries Practice at SAP Adoption Services Center. THE ROLE As a Business Process Consultant, he / she will be part of our teams that is involved in helping our Consumer Product Group (CPG) / Life Sciences (LS) Customers across the world in their Digital Transformation journey to SAP S/4HANA using our Remote based services. ROLE REQUIREMENTS Domain expertise: Should have good understanding of Consumer Product/Life Sciences industries domain. Should have very good understanding and solution architecting abilities in the core CPG functionalities of manufacturing and quality management. Should be able to relate to SAP s solution portfolio changes relevant to the industry. Solution expertise: Should have at least 2 end-to-end implementations with experience in leading the Manufacturing track in projects. Proven Knowledge of Material Master, Bill of Materials, Recipe management, Different kinds of Production processes - discrete and process manufacturing, production order and execution, Settlements, Batch Management, MRP with capacity planning, and Inventory Management Processes, integration to product costing Proven experience of handling integrations with other modules (SD, FICO, MM, PM) and applications. Solution expertise in the areas of SAP S/4HANA Manufacturing (Cloud or On-Premises) expected with certifications. Exposure to modules such as Production Planning and Detailed Scheduling (PP / DS) and Integrated Business Planning (IBP) will be added advantage. Work Experience Should have at least 3 end-to-end implementations with experience in Implementing the solutions with customer. At least 10 years of experience as Functional Consultant or similar role Min 8+ yrs exp in PP/QM Knowledge and experience of delivering projects in an Agile Framework and SAP Activate Methodology Expertise in CPG (Dairy/Meat/Consumer durables/Agri) or Life Science Industry is mandatory. Expertise as a Business end user role would be an added advantage. Experience in Business AI, Automation, Industry Cloud applications and Signavio topics will be added advantage. SAP Activate Methodology. Educational requirements: Minimum educational requirement - Graduation from a reputed institute Master of Business Administration (MBA) from reputed institutes preferred, although not mandatory SAP Certification in SAP Manufacturing strongly recommended Expertise as a Business end user role in Consumer Industry would be an added advantage WHAT WE OFFER Contract Type: Permanent, Full time Job Location: Bangalore Travel: 20% to 50% Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 411582 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 411582 Posted Date: Jun 20, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

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3.0 - 14.0 years

22 - 27 Lacs

Gurugram

Work from Office

Requisition ID: 417565 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Employment Type: Regular Full Time Hiring Manager: Abhishek Srivastava Recruiter Name: Prannoy Ghosh Additional Locations: Career Level: T1 - T3 Levels This position is part of the SAP Returnship Program, seeking applicants who have been on a career break for a year or more and want to return to the workplace. What youll do: As a COE Consultant, you will support our global customers transform SAP solutions to SAP S4HANA, SAP BTP, SAP BDC, AI and implement latest SAP innovations. You will need to present the results of your assessment findings and recommendations to customer IT and executive management. You have the chance to design, size, optimize & transform complex SAP landscapes, on which our largest customers run their businesses, to Intelligent ERP on-prem or to RISE with SAP or GROW with SAP. Your area of responsibility will extend to AI, BTP, Technical architecture, capacity planning, deep technical root cause analysis and introduction of best practices for design, build, deployment and run phases. You can grow fast becoming an expert on new technologies, troubleshooting, root cause analysis & optimization secrets. You ve to be a good team player as we work as a global team across the globally distributed COEs and Mission Control Centres. You also need the ability to drill down into technical issues and resolve complex problems across SAP products including SAP SaaS & PaaS solutions. As our customers are globally present so a fluency in English is needed and limited travel of course, is part of the role subject to prevailing situations. What you bring: 3-14 years of experience in the areas of SAP AI, system upgrades, S/4H conversions, DB migration, BTP & managing operations of large SAP Landscapes. Experience of SAP version upgrades, OS/DB migrations, Unicode conversion, HANA & ASE migration, S/4H Conversion along with DC relocation or Cloud migration. Familiar with SUM-DMO optimization techniques. You ve done system monitoring, troubleshooting of performance issues, backup, restore & recovery and HANA replication. Good if you have done SAP IAS/SSO setup, Tricentis, Workzone, AD integration, Web Dispatcher setup, SAP cloud connector integration etc. Experience in SAP landscape design, system sizing, roadmap & migration planning to S4HANA, SAP BTP, data volume management, UI and Fiori. Meet your team: The Center of Expertise (CoE) of Customer Success & Delivery Services of SAP provides expertise in application and technology areas to deliver high-end support to our Max Attention & Active Attention customers. Location: Gurgaon/Bangalore/Pune/Mumbai #SAPReturnshipIndiaCareers Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy . Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability: Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 417565 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 417565 Posted Date: Jun 14, 2025 Work Area: Consulting and Professional Services Career Status: Professional Employment Type: Regular Full Time Expected Travel: 0 - 10%

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2.0 - 5.0 years

4 Lacs

Bengaluru

Work from Office

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity. The Business Customer Experience team seeks an experienced Tier 2 leader to establish and drive our advanced support operations. This is a new role and in this role, selected candidate will develop comprehensive troubleshooting run books and establish technical metrics focusing on critical network performance indicators including latency thresholds, packet loss rates, jitter tolerance, and overall network availability. The ideal candidate will implement KPIs tracking mean-time-to-restore (MTTR), first-contact resolution rates, service degradation patterns, and network performance trends across our global infrastructure. Youll be responsible for monitoring service health through key network metrics, managing technical escalation workflows, and ensuring consistent incident resolution while maintaining optimal end-to-end network performance. Experience with satellite network operations and support systems is essential, as youll collaborate with engineering teams to resolve complex technical issues involving network stability, throughput optimization, and service quality improvements. The role requires expertise in driving operational excellence through quantifiable technical metrics, optimizing team performance, and maintaining high customer satisfaction in a 24x7 technical support environment. Bachelors degree in Business, Operations Management, or related field 7+ years of experience in enterprise support/service operations management Track record of successfully implementing and scaling support operations Experience working with global teams across multiple time zones Strong understanding of service level management and quality metrics Demonstrated experience in workforce management and capacity planning AWS Direct Connect or NETDEV knowledge Knowledge of common support tools and ticketing systems Multi-lingual capabilities would be an advantage

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3.0 - 8.0 years

14 - 15 Lacs

Gurugram

Work from Office

L3 level experience in Windows Operating systems support Good Experience in Terminal servers (Admin mode) & Windows Clustering, Basic knowledge on Storage, Networking, Firewall and backup Applications/devices Experience in VMware components Performance and/or network trace analysis for Servers Working knowledge in Scripting and Automation Problem solving Capability in IBM, HP and Dell Hardware. Problem determination and resolution within SLA s Should be able to Perform Root Cause Analysis for the incidents Should be able to do Capacity Planning Handle L2/L3 technical escalations Ability to acquire new skills & keep them updated Work with Local & Global Teams Ability to quickly analyze & diagnose technical problems Independently generates solutions based on analytical, technical skills and business knowledge Mentor and train other team members Willing to Work on Shifts based on the projects need Microsoft and other technical/industry certifications desirable. Proactive and clear communication skills Quality and Process Knowledg Joe Redwine Joe brings almost 25 years of experience building innovative higher education technology services companies. He is a retired USAF officer providing leadership in the areas of space, intelligence, and flight operations. Joe is a collaborative leader known for his passion for building teams focused on customer needs. He previously served as VP of Client Experience at CampusWorks and COO of Dynamic Campus.

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3.0 - 6.0 years

9 - 13 Lacs

Hyderabad

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Summary As a Specialist DDIT OPS SC Senior Software Engineer, you will partner with our team members to deliver business value using the Kinaxis Platform in consideration of Sprint commitments. You will work with Project teams, Project Managers and Solution Design team to ensure we have a detailed understanding of the backlog as well as interact and collaborate optimally with other teams in their Portfolio and Value Stream work. About the Role Your responsibilities encompass a variety of tasks, including but not limited to: Engaging in Novartis end-to-end business processes using the Kinaxis platform. Gaining a thorough understanding of Master Data and all Novartis SC processes and participating in various transformational programs at the enterprise level to comprehend the impact of Kinaxis Maestro. Possessing functional knowledge in Demand Planning, Supply Planning, Inventory Planning, Expiry Planning and Capacity Planning with constraints. Having system integration knowledge to connect with other enterprise or stand-alone systems (interfaces, connections, imports, exports). Being knowledgeable about Maestro application resources such as Workbooks, Automation Tasks, Forms, Scripts, Dashboards and Scorecards. Understanding basic Maestro analytics (Netting, CTP, FLP, Substitutions, Expiry, etc. ) and having knowledge of advanced offerings like Supply. AI, Production Wheel and CCC is a plus. Demonstrating good programming skills with adequate knowledge of PL/SQL programming and Java. Writing test cases, performing unit testing, capturing test results and documenting them. Supporting UAT and Hypercare. Following agile practices in project delivery. Adhering to best coding practices (authoring notes, Workbook/Worksheet help and comments). Assisting in hiring, training, and mentoring new team members. Upskilling on the latest changes in the Maestro application in terms of authoring and analytics. Facilitating the PM team in effective effort estimation and scoping of projects, considering upstream and downstream dependencies. Actively participating in all Sprint ceremonies. Ensuring proper coding and data model standards are followed by juniors. Updating documentation of processes across different tracks. Training new joiners in the system and helping them get up to speed on Maestro. Skills: 4+ years in equivalent IT role, preferably in Supply Chain Planning area 4+ years using Kinaxis Maestro, namely in Authoring, Analytics & Scripting Working experience in Pharma Industry is preferred. Experience working with Cloud/SaaS applications. Thorough understanding of the software development life cycle (SDLC) including business requirements definition/process/design, review of functional specifications, development of test plans, testing, user testing, user training and eventual deployment (software release). Understanding of how to perform software system modifications whether break/fix, enhancements, or implementation of new functionality. Familiarity with Agile / Scrum methodology and practices, preferably in a software release planning & execution environment. Ability to perform in-depth systems design reviews and provide refined functional and/or technical specifications for modification work, resolve break/fix issues, system enhancements, or new (functional) implementations. Effective interpersonal skills to maintain productive relationships with business teams and users who use the Maestro system. Strategic and analytical thinker. Problem solver, timely decision maker. Capability to operate in a fast-paced and complex industry. Strong presentation and communication skills - oral and written. Proficiency in Microsoft Office products (Word, Excel, PowerPoint and Outlook). Education: Bachelor s degree preferably in Computer Science, Information Systems or equivalent Certifications: Kinaxis Author Level 2/Level 3 certifications & any functional certifications APICS CPIM or CSCP (Optional) Languages: English Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

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12.0 - 14.0 years

45 - 50 Lacs

Bengaluru

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Join us as a Site Reliability Engineer In this key role, you ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services You ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development Were offering this role at vice president level What youll do As our Site Reliability Engineer, you ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You ll define error budgets that support finding the right balance between risk and reliability. You ll also provide structure and help to our release process, suggesting and making improvements where possible. You ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required. In addition to this, you ll: Proactively contribute new ideas and innovations to meet short term and longer-term goals Continually balance and manage any potential risks Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required Provide technical expertise and input to establish the risk tolerance of products and services Communicate incident status updates clearly and frequently to other teams, customers and stakeholders The skills youll need We re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You ll need experience of using a data driven and scientific approach to fact finding. We ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes We re also looking for: Experience with Java, Node, Python, React - CI/CD and Code quality, coverage, Developer Experience Experience in Site reliability Engineering, DevOps or related role with strong knowledge on cloud platforms, with focus on large scale, high availability systems Experience with CICD pipelines & related tools(Ex-Jenkins, Gitlab) Experience with infrastructure as code tools such as terraform, ansible or cloud formation Exposure with Developer Journeys, Reduction of Toil, Developer focussed enablement like Adoption, Migration, Trouble-shooting and Creation of Simplified tech-solutions for respective Tech-Stacks Hours 45 Job Posting Closing Date: 08/07/2025

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3.0 - 7.0 years

5 - 8 Lacs

Bengaluru

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> If you are looking for a challenging and exciting career in the world of technology, then look no further. Skyworks is an innovator of high performance analog semiconductors whose solutions are powering the wireless networking revolution. At Skyworks, you will find a fast-paced environment with a strong focus on global collaboration, minimal layers of management and the freedom to make meaningful contributions in a setting that encourages creativity and out-of-the-box thinking. We are excited about the opportunity to work with you and glad you want to be part of a team of talented individuals who together can change the way the world communicates. Requisition ID: 75624 Responsibilities Assist in tracking and analyzing foundry production schedules and material flows. Support capacity planning and forecasting activities in collaboration with internal teams. Help identify and resolve supply-demand mismatches through data analysis. Contribute to the development of dashboards and reports to monitor key performance indicators. Participate in continuous improvement initiatives to enhance planning efficiency and data accuracy. Required Experience and Skills Strong analytical and problem-solving skills. Effective communication and collaboration abilities. Familiarity with Excel and interest in learning tools like Tableau or Power BI. Eagerness to learn and grow in a fast-paced, dynamic environment. Attention to detail and a proactive mindset. Education Bachelor s degree in industrial engineering, Supply Chain Management, Business Administration, or a related field (recent graduates encouraged to apply). Desired Experience and Skills Referral Bonus Program Reward (if eligible): Job Segment: Supply Chain, Supply Chain Manager, Industrial Engineer, Network, Telecom, Operations, Engineering, Technology

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7.0 - 12.0 years

11 - 12 Lacs

Pune, Bengaluru

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What will you contribute: As an Expert Network Engineer, you will manage and troubleshoot Azure cloud environments, including vNets, UDRs, NSGs, and ALBs. Your role involves installing, configuring, and maintaining network and data communications equipment such as routers, switches, firewalls, and VPN concentrators. You will monitor network performance, conduct capacity planning, and ensure synchronization between Production and DR environments. Additionally, you will provide tier 2 support, maintain technical documentation, and participate in project teams to implement detailed plans. Occasional on-call duties and travel may be required. Your deliverables & responsibilities: Understand the various concepts of Azure cloud environments like vNets, UDRs, NSG, ALBs, and be able to configure and troubleshoot all levels of the same using Microsoft-provided tools and interfaces. Install, configure, monitor and manage all network and data communications equipment including all hubs, routers/switches, intrusion detection systems, VPN concentrators, load balancers, SDWAN connections, and firewalls. Provide ongoing monitoring of all networks and data communications facilities using approved network management tools and including monitoring access to Telecommunication carriers and managing the connection equipment. Perform regular capacity planning to ensure network performance will meet anticipated requirements, monitor capacity, and work with carriers to adjust capacity as needed. Responsible for internet access including installing, configuring, maintaining routers and firewalls, configuring routing protocols, and monitoring performance of the same. Troubleshoot all network problems; open issues in the Problem and Change Management databases, record resolution; provide tier 2 support; ensure all issues are resolved as per published service levels or escalate as necessary. Provide maintenance to the equipment as required. Maintain all technical configuration documents and review/update processes and procedures, and maintain appropriate documentation. Provide weekly updates of work activity to the Manager, Network Operations and/or Director of Network Operations Participate on project teams working with all Infrastructure teams or Network Engineers/Architects; take high level plans developed by engineers/architects and develop a detailed plan broken down by task for implementation. Work with internal and external customers to convert requirements into actionable change requests for implementation. Occasional On call 24 duties; on occasion will have to be at the office outside of normal working hours; occasional travel may be necessary. Develop and keep current a personal professional education plan with the assistance of your supervisor/manager. Maintain synchronization in network infrastructure between Production & DR environments for payments products, ensure changes /configurations implemented in Production are simultaneously implemented in DR environment. SOP creation as per Industry best standards for week long True Failovers from Network perspective, ensuring Customer can run their business seamlessly from DR environment for a week. Required Skills & Experience: Must Have : 9+Yrs Hands on experience of Cloud networking principals in Azure Functional knowledge of networking and data communication fundamentals including Ethernet and routing protocols (TCP/IP, Routing Protocols, etc) Functional knowledge of SDWan Functional knowledge of internetworking standards Functional knowledge of network management tools Knowledge of OSI protocol model Good to Have: Cisco certification a bonus Python/Java/scripting skillsets is a plus.

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5.0 - 10.0 years

25 - 30 Lacs

Bengaluru

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Req ID: 326483 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Advisor to join our team in Bangalore, Karn taka (IN-KA), India (IN). Infrastructure Management: Installation, Configuration, and Maintenance: Setting up and maintaining the Citrix VDI infrastructure, including servers, virtual machines, and related components. Monitoring and Performance Tuning: Regularly monitoring the health and performance of the VDI environment, identifying and resolving bottlenecks, and optimizing system settings. Upgrades and Patches: Applying updates, patches, and upgrades to Citrix components to maintain system stability and security. Storage Management: Managing and allocating storage for virtual disks, file systems, and other VDI-related resources. Backup and Recovery: Implementing and maintaining backup and disaster recovery procedures for the VDI environment. User and Application Management: User Access and Permissions: Managing user accounts, groups, and permissions to control access to virtual desktops and applications. Application Publishing: Publishing applications to the VDI environment and ensuring they are accessible to users. Application Deployment: Deploying and managing applications within the VDI environment, including application layering and packaging. Profile Management: Managing user profiles within the VDI environment to ensure consistent settings and data access. Troubleshooting and Support: Troubleshooting VDI Issues: Troubleshooting and resolving technical issues related to virtual desktops, applications, and connections. Providing User Support: Providing technical support to end-users experiencing issues with their virtual desktops and applications. Incident Management: Handling and resolving incidents related to the VDI environment. Documentation: Creating and maintaining documentation for VDI configurations, processes, and troubleshooting steps. Security and Compliance: Security Configuration: Implementing and maintaining security configurations within the VDI environment to protect against threats. Compliance: Ensuring that the VDI environment meets industry standards and compliance requirements. Collaboration: Working with other IT teams, such as network and security teams, to ensure a secure and reliable VDI environment. Other Responsibilities: Capacity Planning: Monitoring Citrix performance for capacity planning purposes. Root Cause Analysis: Participating in root cause analysis (RCA) to identify and address the underlying causes of issues. Continuous Improvement: Identifying opportunities to improve VDI performance, efficiency, and user experience. Staying Up-to-Date: Keeping up-to-date with new technologies and industry trends related to Citrix virtualization.

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