1470 Capacity Planning Jobs - Page 32

Accomplish human resource objectives by recruiting, selecting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions Provide information and analysis to organizational strategic plans and reviews. Prepare performance reports by collecting, analyzing, and summarizing data and trends. Planning and implementing strategies and operations; improving systems and processes; managing staff. Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses Responsible for developing, analyzing, evaluating, delivering and interpreting our Centers key metrics. This includes presenting the metrics in an understandable and useable format to share with our Center and the Leadership teams.

Responsibilities Work closely with business units, application teams, infrastructure areas and vendors to identity, review and evaluate the solution requirements Investigate and propose strategic fits for virtualization, consolidation and rationalization solution opportunities within the infrastructure or business Propose changes to the technical design solutions as applicable Evaluate and align strategic fit solutions across platforms and solutions specific to system hardware and software technologies Understand, participate, review and influence long term capacity planning and technology investments Must Have Skills Bachelor s Degree from an accredited university in Computer Science, Engineering or in a Technology related field, OR equivalent through a combination of education and/or technology experience. Proficient React.js and Frontend Development skill Good experience in Core Java, SpringBoot, MicroServices, REST API and AWS AWS infrastructure experience required Core Java & OOPs Strong understanding of Core Java, upto version 21. Spring Framework -Expertise in Spring Boot, Spring MVC, Spring Security, Spring Data JPA, and microservices architecture. Spring Boot & Spring Cloud - Expertise in building scalable microservices with service discovery (Eureka), API Gateway (Spring Cloud Gateway), and configuration management (Spring Cloud Config). Front-end Development (React.js): Building dynamic and interactive user interfaces using React.js and its ecosystem (e.g., Redux for state management, React Router for navigation). Proficiency in HTML, CSS, and JavaScript for creating responsive and visually appealing web applications. Understanding of component-based architecture and best practices for building reusable UI components. Full Stack Integration: Ensuring seamless communication and integration between the React front-end and Java back-end. Handling data flow, authentication, and authorization across the entire application stack. Troubleshooting and debugging issues across both front-end and back-end components.

Job Purpose The senior data engineer will play a key role within the Data & Analytics team as part of the existing Dev-Ops framework. Their primary responsibilities involve designing, building, and maintaining the systems and infrastructure necessary for processing, collecting, storing, and analysing large volumes of data. They perform analytical and capacity planning activities to ensure data warehouse is adequately equipped. The responsibilities of this position are diverse and can span across a wide variety of functions, from very simple to highly complex. Engineers are expected to manage their daily workload and have a reasonable degree of autonomy. Essential Functions and Responsibilities Perform source system data analysis. Responsible for data pipeline creation facilitating the smooth flow of data from any source systems to the data warehouse and/or other storage systems. Responsible for data warehousing, and data modelling, defining and developing physical and logical data models to support departmental and functional reporting needs. Responsible for mid-layer development, metadata and ETL specifications using Oracle Data Integrator (ODI) and/or SQL Server Integration Services (SSIS) to extract, transform, and load data from various sources from Data Warehouse to Power BI Architecture. Responsible for Power BI dashboard development with the ability to translate reporting requirements into actionable intelligence. Responsible for developing and testing mappings/interfaces, packages, stored procedures and scheduled jobs. May also carry out code reviews and recommendations for improvements in code efficiency. Accountable to create, maintain, and manage technical design documentation for any data warehouse and reporting development efforts that they build, including data flow diagrams, mapping documents and unit test documents. Responsible for the maintenance of both Production and Non-Production environments. Responsible for adherence to reporting standards and best practices to ensure data standardization and consistency. Accountable for implementation of checks, validations, and security standards and measures in order to meet any and all regulatory and compliance requirements. Perform other duties as assigned. Understand and adhere to all corporate policies including but not limited to the ACI Code of Business Conduct and Ethics. Qualifications (Education, Experience, Knowledge, Skills, and Abilities) Bachelor s degree in Computer Science, Software Engineering, or a related field or equivalent experience 5+ Years of experience as a Data Engineer with hands-on experience of Data Modelling and Data Warehousing. Must be proficient in SQL and other programming languages such as Python, or DAX. Expert in using MS Power BI Familiarity with relational databases is essential. Working knowledge of creating tables, writing SQL queries, tuning of SQL queries, database upgrades. Experience in data validation/migration/ cleansing between source and target applications. Good knowledge and experience of performance tuning and enforcing repository best practices. Proficient with data integration and ETL tools like ODI & SSIS. Strong problem-solving skills and excellent communication abilities Competencies Strong attention to detail. Self-motivated and organized, with the capacity to work under pressure to meet tight deadlines. Strong organizational and time management skills. Strong communication skills, both verbal and written with the ability to communicate with Senior Management. Ability to listen, discuss, interpret, and promote solutions with stakeholders while responding to their needs. Ability to assist with user documentation and customer training development for new process and tool rollouts. Team oriented with the ability to work independently with minimum direction. Capable of assisting and/or supervising others within the team. Quick learner, adaptable to new situations and challenges.

https://hrisappserver.duroshox.com/DS_Taletrackr/Candidate/jobdetail.aspx?JID=77 Candidates can apply on above link

About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Process Orientation Problem Solving Skills Qualification Post-Graduate/Graduate in any discipline Preferred Industry Credit Card

Roles & Responsibilities : Job Summary: We are seeking a detail-oriented and proactive PMO professional to join our organization. The ideal candidate will play a key role in ensuring successful project delivery by supporting project governance, reporting, resource planning, and process improvement. You will collaborate with cross-functional teams to drive consistency and transparency in project execution across the organization. Key Responsibilities: Support project planning, tracking, and reporting processes across programs and portfolios. Maintain PMO tools and systems (e. g. , MS Project, JIRA, Smartsheet, Power BI). Monitor project KPIs and prepare dashboards for executive reporting. Ensure compliance with project management methodologies, standards, and best practices. Facilitate project reviews, status meetings, and governance boards. Track resource allocation, budgets, and risks/issues across projects. Assist in project prioritization and capacity planning processes. Provide training and guidance to project teams on PMO processes and tools. Continuously improve PMO frameworks, templates, and processes.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Consultant Specialist In this role, you will: Design, build and test user interfaces for the platform Design and build ingestion, matching, mastering and publishing solutions for different types of data Design, build and test automated solutions for continuous and consistent integration Design and build automation frameworks for the deployment, management, and monitoring of web-based business services and platforms In charge of leading the practice and introducing the overall technical vision for a particular solution. Work with Business and IT to agree and come up with architecture and designs. Responsible to represent architecture in various DA (Design Authority) Boards. Translate business needs into component design and data model Provide a clear view of technology strategy for design & delivery of the technical aspects of the product focusing on not only business delivery but constant focus on remediating tech debt. Responsibility for development pod ensuring that they are continuously striving for improvement. Measures included reduction in production incidents and increased release cadence. Ensuring that quality (code / performance) and discipline (TDD, BDD, unit, JIRA usage etc) are maintained at all times. Maintaining our Agile and delivery principles. Ensure that Design Driven ethos is upheld. Embedding and ensuring DevOps principal within the engineering team. Enabling and ensuring engineering team abides to organisational and departmental principles Contribute in capacity planning. Reinforcing Organizational, departmental and projects guiding principles Requirements To be successful in this role, you should meet the following requirements: Working experience as a technical lead in a fast-paced and constantly evolving environment. Proven and successful experience developing large scale software solutions in more than one language, for example, JavaScript, Java, and so forth. Hands-on experience on microservices architecture Designing solutions is plus. Experience of working with Oracle or any other RDBMS and experience with continuous agile development and integration processes. Extensive experience on PL/SQL stored procedures, database functions and triggers Must have strong communication skills both in written and in verbal form High familiarity with the workings of Java, Spring, WAS, Oracle DB, PostgreSQL, Mongo DB, React JS and Python as well as possessing expertise in cloud Platforms such as Google and / or AWS Experience with Data Virtualization Tools Familiar with deployment automation tools such as Ansible, etc Knowledgeable of Continuous Integration tools such as Jenkins, Maven and GitHub Experience on building high-availability systems taking care of failover, load balancing, clustering, and risk-management Result-oriented, passionate about improving user experience, a critical and strategic thinker, highly organized, able to multi-task and meet aggressive deadlines. Team-player and team-builder, work comfortably in constantly evolving environment, and demonstrate calmness and composure in times of uncertainty and stress. Thorough understanding of Agile Nice to have knowledge and hands on experience in banking industry, ideally, investment banking / capital markets. Self-motivator, able to work alone but also able to understand when to ask for help. Responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology. Demonstrates compliance with HSBC Group standards, manuals and policies and adheres to the defined work practices, internal controls and risk management standards associated with the role.

Job description Role & responsibilities Long term planning of each assigned business unit maintaining a rolling 18 month forecast and headcount requirements, In-Chair Occupancy, and Capacity / Staffing Plan across multiple communication channels (phone, email, chat). Prepare and deliver proposals, presentations, and cost benefit analysis for staffing recommendations. Coordinate coverage and completion of intra-day, daily, weekly, and monthly deliverables with short-term and real-time workforce management team members. Update queue and agent settings in Calabrio to align with changes with assigned business units. Maintain skilling matrix for each business unit assigned. Monitor profile requests to ensure forecast/performance impacts are tracked. Work with short-term and real-time workforce management team members to audit skilling, schedule requests, and ongoing task completion on a weekly basis. Serve as subject matter expert to assist with training new employees and assist team members with process questions. Research Workforce Management industry trends and best practices to recommend improvements to processes and procedures. Attend weekly meetings for each business unit assigned and present Capacity Plan on a monthly basis (or as requested). Work with strategic partners to enhance service delivery, drive efficiency, meet KPI and SLA expectations and leverage investments in technology. Other duties as assigned to support the general purpose of the positions function. Preferred candidate profile Bachelor's Degree - Preferred 3 years of experience in Workforce Management, Long-term forecasting, Staffing Analysis, and Capacity Planning in a multi-channel environment. Possesses strong technical aptitude. Excellent interpretation of complex statistical data. Strong verbal communication and listening skills. Effective interpersonal skills. Excellent collaboration and team building skills. Excellent organizational skills. Ability to lead/manage others. Demonstrates project management skills. Develops and delivers effective presentations. SWPP Certification - Preferred Role: Customer Success , Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success , Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate

More Than 2 years exp into RTA WFM Knowledge of Shrinkage, Attrition, service level calculation, KPI Monitoring, Occupancy calculation. International Process Voice/chat Mandatory from BPO Background Permanent WAHA From Home opportunity Female Candidates Preference

Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into > For our business, for clients, and for you Key Responsibilities: Lead a small team of database professionals in the management, maintenance, and enhancement of Oracle databases. Ensure database performance, security, and integrity in a high-availability setting. Plan and execute database upgrades, migrations, and patch management. Collaborate with IT and development teams to optimize database operations and support application development. Implement and maintain database backup, disaster recovery, and failover procedures. Provide technical leadership and mentorship to team members. Conduct performance tuning and troubleshooting of complex database issues. Manage database capacity planning and scalability to support business growth. Oversee the implementation of Oracle database policies and procedures. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum of 10 years of experience as an Oracle DBA. Experience leading a database team in an enterprise environment. Strong knowledge of Oracle database architecture, software, and tools. Proficient in SQL, PL/SQL, and Oracle database management and tuning. Familiarity with Oracle RAC, ASM, and Data Guard. Experience with Oracle Cloud services is a plus. Excellent problem-solving and analytical skills. Strong leadership and communication abilities.

locationsHyderabad time typeFull time posted onPosted 30+ Days Ago time left to applyEnd DateMay 21, 2025 (22 days left to apply) job requisition idJR-0002854 Key Responsibilities: Lead a small team of database professionals in the management, maintenance, and enhancement of Oracle databases. Ensure database performance, security, and integrity in a high-availability setting. Plan and execute database upgrades, migrations, and patch management. Collaborate with IT and development teams to optimize database operations and support application development. Implement and maintain database backup, disaster recovery, and failover procedures. Provide technical leadership and mentorship to team members. Conduct performance tuning and troubleshooting of complex database issues. Manage database capacity planning and scalability to support business growth. Oversee the implementation of Oracle database policies and procedures. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Minimum of 10 years of experience as an Oracle DBA. Experience leading a database team in an enterprise environment. Strong knowledge of Oracle database architecture, software, and tools. Proficient in SQL, PL/SQL, and Oracle database management and tuning. Familiarity with Oracle RAC, ASM, and Data Guard. Experience with Oracle Cloud services is a plus. Excellent problem-solving and analytical skills. Strong leadership and communication abilities. DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Assistant Manager (Workforce Management)_Remote Details as below:- Location - Remote (Bangalore/Hyderabad) Key Skills - Capacity Planning, Forecasting, Scheduling & Team Management (all this experience need to be in the resume) Notice Period - 0 to 15 days (max) Note - Interview(1 Round) & Induction will be in-person from Bangalore/Hyderabad Requirements (Must): • Experience in people management • Bachelors Degree in a quantitative field (math, statistics or equivalent) • 5 years of experience in WFM in BPO industry • Experience in building and analyzing models for forecasting and headcount optimization • Experience in Capacity Planning, Scheduling & Rostering • Excellent communication skill • Proficient in advanced usage of Microsoft Excel WFM: 30% Capacity Planning Forecasting Scheduling POC for WFM tool Invoice Projections ID management Process Improvement: 30% Enhance existing process Initiate new process to support stake holders Optimizing resource utilization Reporting: 20% Invoicing Ad-hoc reporting Building templates Provide performance insights to operations People Management:20% Team scheduling/rostering Coaching & mentoring KPI reviews and 101 sessions Stake holder communication Track performance of team members Responsibilities Lead a workforce planning team Create best capacity plan for business by managing trade-offs between Customer Experience/Service Levels, Employee Experience, and Cost Effectiveness. Develop, improve and optimize work assignment, prioritization logic to manage work from various regions with multiple constraints. Work with Operational Management to design and agree service protection strategies, ensuring buy in and commitment at all levels allowing the Command Centre team to support the customer Experience at all times. Provide real-time escalation, recovery, and restore capabilities for any failure of service; notify any major issues to Workforce, Capacity and Operations leaders ensuring the right people know of the incident at the right time. Constantly review existing processes and research new ones for possible automation improvements or enhancements, designing and installing special project improvements or enhancements whenever necessary. Communicates effectively with peer Workforce leads and Managers across the same functional areas worldwide to drive priorities. Participate in wider projects and initiatives. He/she will own providing optimal workflow and planning solutions for upcoming initiatives. Partner with Operations, Capacity Planning and Clients to analyse historical data and work trends and provide workflow inputs. Manage the analyses of daily, weekly, and monthly reporting of site performance via Key Performance Indicators. Support site management to optimize staffing requirements. Manage SLA and provide recommended workflow options and directives to maintain acceptable SLA. Lead critical projects to improve workflow processes. Fully leverage existing technology, including global standardization of reporting

We are looking for an SRE with experience in building and supporting highly available customer-facing services. You will apply SRE best practices to ensure our systems and services availability, reliability, and performance. Description Engage with our product teams to understand requirements, design, and implement resilient and scalable infrastructure solutions.Operate, monitor, and triage all aspects of our production and non-production environments. Collaborate with other engineers on code, infrastructure, design reviews, and process enhancements.Evaluate and integrate new technologies to improve system reliability, security, and performance.Develop and implement automation to provision, configure, deploy, and monitor Apple services. Participate in an on-call rotation providing hands-on technical expertise during service-impacting events.Contribute to capacity planning, scale testing, and disaster recovery exercises.Approach operational problems with a software engineering mindset. 6+ years of demonstrated expertise in Site Reliability Engineering, Infrastructure Ops or DevOps-focused role. Understanding of SRE principles, includes monitoring, alerting, error budgets, fault analysis, capacity planning, automation and toil reduction. Proficiency in at least one programming language - python, go or Java. Experience managing and scaling distributed systems in a public, private, or hybrid cloud environment. Experience with microservices architecture and container orchestration using Kubernetes or similar technologies. Preferred Qualifications BS or MS in Computer Science / related fields or equivalent work experience. Experience running Tier 1 services for 24/7 support. Strong understanding of Linux operating system fundamentals, networking principles, and system management. Strong sense of ownership, with a desire to communicate and collaborate with other engineers and teams.

The User Role & Access Management Specialist within our Research & Development (R&D) team will play a critical role in ensuring secure and efficient access to our systems and data. Your responsibilities include: Access Control and User Profiles: o Analyze user access needs and determine appropriate access levels, including creating standards for various roles across our teams and systems. o Set up and maintain user profiles, roles, and access rights in our R&D systems. o Manage the demand process and the follow-up of demands and incidents. o Support the user access cleaning and compliance process. o Contribute to the implementation of Role and Access User Management Process and data for the deployment of new global R&D Applications across functions. Monitoring and Compliance: o Monitor access activities to identify any issues, unauthorized access/ attempts, system outages or other issues impacting accessibility and security o Perform regular audits to ensure access rights align with job roles and responsibilities. o Ensure compliance with quality/ security standards and data privacy regulations. o Contribute to incident resolution with Digital function. o Contribute to simplify and accelerate the process. o Generate KPIs and dashboard. Collaboration and Communication: o Develop and maintain effective relationships with all internal / external customers: internal critical stakeholders (R&D and Digital community) and external stake holders (CROs, contractors, Investigator sites) o Support User Role and Access Management Team Leader in understanding of stakeholders needs & expectations and provide end to end solutions for User Roles & Access Management global activities across R&D o Liaise with R&D system owners and Digital Teams to manage new and existing user roles. o Act as the key point of contact for all questions and business-related issues for User role o Resolve access issues promptly and maintain all service level agreements. o Collaborate with Digital and security teams to improve access management systems. o Contribute to Roles and Use Access Management R&D Network o Develops weekly and monthly status reports for management , capacity planning and new projects. Documentation and Training: o Develop and maintain documentation related to roles and access management processes (Operational Business Documents, & Training documents. o Train managers & internal and external requesters / end-users o Provide training to users on access management policies and procedures. In summary, you'll safeguard our critical R&D data by managing user access effectively About you Experience in previous system role and access management or ownership experience required. Ideally trained in various Clinical, Development and regulatory systems including Veeva Vault, RIMs, CTMS Tools, iEnvision, etc Ability to quickly learn new systems, interfaces and tools. Familiarity with pharmaceutical processes, product development, and regulatory requirements. Understanding of drug development stages, clinical trials, and manufacturing processes. Effective verbal and written communication to convey system related information. Collaboration with R&D system owners and stakeholders. Strong problem-solving skills for evaluating proposed changes. Identification of risks, benefits, and potential obstacles. Experience working cross-functionally with R&D teams and Digital teams. Comfort with evolving processes and frequent adjustments during development. Bachelor s degree or equivalent, specifically in the digital or IT space Excellent communications skills, both verbal and written in English

Sanofi Global Hub (SGH) is an internal Sanofi resource organization based in India and is setup to centralize processes and activities to support Specialty Care, Vaccines, General Medicines, CHC, CMO, and R&D, Data & Digital functions . The Manager of User Role & Access Management Team will oversee the secure and efficient access to our systems and data within the R&D team. This role involves strategic leadership, compliance oversight, stakeholder engagement, and operational excellence. Key Responsibilities: Leadership and Strategy: Lead the development and implementation of user access strategies. Oversee the creation and maintenance of user profiles, roles, and access rights. Manage user access demand processes, incident follow-ups, and compliance procedures. Monitoring and Compliance Oversight: Supervise monitoring activities to identify unauthorized access attempts or system issues. Conduct comprehensive audits to ensure access rights align with job roles. Enforce adherence to quality/security standards and data privacy regulations. Stakeholder Engagement: Build strong relationships with internal/external stakeholders including R&D community, Digital Teams, CROs, contractors, and Investigator sites. Guide the User Roles & Access Management Team in aligning stakeholder needs with global User Roles & Access Management activities across R&D functions. Serve as a senior point of contact for all queries related to user roles. Operational Excellence: Resolve complex access issues while upholding service level agreements. Collaborate with Digital and Security teams to enhance access management frameworks. Reporting: Generate key performance indicators (KPIs) and dashboards for upper management review. Produce regular status reports detailing capacity planning and project developments. Documentation Control & Educational Leadership: Ensure comprehensive documentation is developed for role/access management processes. Lead educational initiatives by training specialists and end-users on access management policies and procedures. Leadership: Lead a team working cross-functionally to ensure R&D systems and tools have secure and efficient access processes. Provide accountability and oversight of User Access Management to R&D systems and tools, working closely with system owners, digital, external partners and technology providers. Summary: This managerial role is pivotal in safeguarding our critical R&D data through strategic leadership in managing user access effectively. About you Experience leadership position overseeing teams responsible for system role and access management or system ownership experience required. Ideally familiar/ trained in various Clinical, Development and regulatory systems including Veeva Vault, RIMs, CTMS Tools, iEnvision, etc Ability to lead a team working cross-functionally across R&D, Digital and other teams. Ability to quickly learn new systems, interfaces and tools. Familiarity with pharmaceutical processes, product development, and regulatory requirements. Understanding of drug development stages, clinical trials, and manufacturing processes. Effective verbal and written communication to convey system related information. Collaboration with R&D system owners and stakeholders. Strong problem-solving skills for evaluating proposed changes. Identification of risks, benefits, and potential obstacles. Experience working cross-functionally with R&D teams and Digital teams. Comfort with evolving processes and frequent adjustments during development. Bachelor s degree or equivalent, specifically in the digital or IT space Languages : Excellent communications skills, both verbal and written in English

As a Systems Engineer at Rocket Software, you are part of a global, fast-paced IT organization with a primary mission to provide world-class service to software development labs and internal departments ensuring our employees can perform at the highest level. We are seeking a detail-oriented Windows Systems Engineer to support our server operation lifecycle. You will have a strong background in supporting and maintaining Windows server environments. You will identify, analyze, and resolve system issues and report on deficiencies in configuration, process, and documentation as we'll as develop and recommend corrective actions Essential Duties and Responsibilities : Administer, monitor, and troubleshooting Windows based systems (eg, Win 2025, Win 2022, Win 2019). Manage, maintain, and administer AD infrastructure (users, groups, OUs, GPOs) and relates services like DNS, DHCP Manage VMware vSphere infrastructure, including ESXi hosts, vCenter Server, virtual machines, and resource optimization. Perform regular system maintenance, updates, and patch management. Handle server provisioning, configuration management, and automation (eg, using Ansible, Puppet, or similar tools). Maintain system security, user access controls, and data protection strategies. Support backup and disaster recovery solutions and ensure data integrity. Monitor system performance and provide capacity planning recommendations. Troubleshoot complex technical issues and coordinate with cross-functional teams when necessary. Create and maintain up-to-date documentation for infrastructure systems and procedures. Participate in on-call support rotations and handle incident escalation. Interact with Rocket development teams to define system and business requirements to support Rocket Software go-to-market efforts. Collaborate with cross-functional teams to understand application requirements, develop, implement, and maintain scalable and secure solutions that meet the business needs. Implement and maintain security measures to protect systems and data and ensure compliance with industry standards and regulations. Perform day-to-day system administration and tasks for assigned systems. Recommend strategies and standards for all infrastructures. Provide timely problem resolution, incident management, and root cause analysis. Perform duties following all company standards regarding engagement, change management, and escalations. Participate in special projects and perform other duties as required. Required Qualifications: 5+ years of systems administration and operations experience supporting various Windows server operating systems. Minimum 2 years of experience in managing Windows Active directory, DNS, DHCP systems. Bachelor s degree in computer science or equivalent. Good written and verbal communication skills; desire and ability to document configurations in support of a larger team. Good interpersonal skills with a strong focus on listening and questioning to derive the best solutions. Ability and motivation to learn new technologies quickly and with minimal support and guidance. Ability to collaborate with business partners across the organization and within IT Strong analytical and problem-solving abilities Ability to present ideas and concepts in a team environment that values data-driven decisions. Understanding other IT system technologies such as Linux, Cloud. Understanding of ITIL processes. Any Information security related certification would be an added advantage. Education: BSc/BE in Computer Science, Engineering, or related experience Travel Requirements: Minimal,

As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. The Target Enterprise Services (TES) organization is close to the action when it comes to communicationwhether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. And we foster a culture of responsive, knowledgeable and committed servicefrom the inside outthrough enterprise services our people can count on. Beyond our world-class service centers, there are many important challenges to be met in other TES teams like the TES Operations and Product Team, which plays at the intersections of process and technology, and Service Delivery Enablement which develops comprehensive service delivery strategies for our service centers. TES Product Design manages and grows loyalty, frequency and other marketing programs for all Payment Cards (FPSC, Gift Card). Our Bank Program and included credit risk and compliance functions manage Merchandise Finance, Capital Finance, Expense Management and Financial Goals and Forecasts. And the TES Controller heads up TES Accounting and Financial Operations, including Accounting and Control, Retail Bankcard Services, Target Card Services, Fraud Prevention & Dispute Resolution. As a Workforce Management Analyst , you will manage contacts and team member resources for Target service centers. Job duties may change anytime due to business needs Productivity Governance of Staffing Outlook & Optimizing staff productivity, while ensuring the integrity and accuracy of Service Center reporting Business Intelligence You will use strong critical thinking and decision-making skills to ensure that service level and productivity metrics are achieved. Business Health: Focus on optimizing Staff Productivity & communicating the good, bad and ugly & action plan with Service Center Leaders & Workforce Management business partners Analytical Analyzing volume trends, agent skills, and schedule effectiveness to develop strategies to provide top level service. Contingency Planning You will effectively execute contingency plans in the face of unexpected workflow changes or contact arrival patterns and sharing out Workforce Management system data with integrity and accuracy REPORTING/WORKING RELATIONSHIPS Reports to the Manager WFM TII Close partnerships with TES Service Center, HQ & TII SHIFT REQUIREMENTS: Able to work on holidays, and weekends 45 Hours/Week with any two consecutive weekly offs Rotational Shifts 24/7 primarily in evening and night shifts MINIMUM REQUIREMENTS Four year college degree or equivalent 4+ years of work experience in Contact Center Strong working experience of Call Center Forecasting, Capacity planning & Scheduling Exposure to Workforce planning tools e.g. IEX, NICE, Genisys etc. Demonstrated ability to work independently, take initiative and handle multiple tasks Ability to prioritize responsibilities, work under pressure and within time constraints Demonstrates high degree of ability to analyze data, using the data to drive decision making and implement effective resolutions Strong technical skills, ability to work within multiple systems and proficiency MS Power Point, Advance excel, Data visualization tools e.g. DOMO DESIRED REQUIREMENTS: Strong PowerPoint Skills with the experience in creating storyboarding & business decks Expertise in integrating Excel with Python and utilizing macros for automation.

The role owns the end-to-end capacity and resource planning for the back-office operation of our global Candidate Services organization. We are looking for an experienced individual who is passionate about the Customer Experience of their internal stakeholder, who thinks and acts globally, and who has the ability to contribute to innovations in our worldwide planning team. Love data as much as we do? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Want to influence at Amazon? We have the career for you. The successful candidate will have exceptional communication and organizational skills, superior attention to detail, the ability to prioritize in a fast-paced environment, a desire to innovate and continuously learn, analytical and critical thinking skills, and the customer service focus that the world associates with and expects from Amazon. Working on a diverse project portfolio supporting Planning initiatives and strategy. Cross-functional collaboration across multiple business teams, Operations, Global Outsourcing and Program Management. Create new reporting & analytic opportunities by analyzing and understanding key planning processes. Document writing and presentations on key initiatives used to influence necessary business actions benefiting the back-office operations Create optimal capacity plan for the business by managing trade-offs between Candidate Experience and Cost Effectiveness. Coordinate with Operations and PM teams to analyze historical data and demand forecasts and build out headcount planning models for future growth. Mitigate capacity risks by managing dependencies across multiple operational teams and sites. Capacity planning for new business/sites. Improve and automate existing practices. Scopes out the requirements for new metrics and tools. About the team The WFS GCO Global Planning Team s mission is to ensure WFS GCO has the right people, in the right place, at the right time with minimal impact from business / tech disruption and strike the right balance between SLA and cost. The team will focus on building organizational capacity that is flexible and scalable. The Planning team will drive results through consistent monitoring of established goals and metrics that successfully measure, communicate results and allow the team to be proactive vs reactive to changing trends and variances. The Planning team acts as a backbone for entire business vertical by tying the organizational goals with the delivery targets and bridging the gaps by effective headcount planning. Bachelors degree, or 3+ years of Amazon (blue badge/FTE) experience Knowledge of Microsoft Office products and applications 5+ years of experience in planning / workforce management / quantitative research or analysis and hands-on experience in building capacity models in a transactional or call center environment Knowledge of data analytics with tools such as Tableau, SQL, Quick-sight Statistical programming experience using R or Python / experience in statistical modeling tools and/or developing reports using OBIEE, Tableau or other reporting platforms.

The Delivery Service Partner (DSP) Tech team is at the heart of Amazons transportation network, supporting scalable, innovative, and cost-effective delivery operations globally. Operating in 18 countries and delivering about ~11 billion packages annually, DSP Tech drives the majority of Amazon Logistics (AMZL) worldwide volume. Our mission is to empower delivery vendors to build high-quality, safe, and sustainable logistics companies. We are committed to exceeding customer expectations through highly evolvable, mobile-first strategies and highly scalable systems that support the entire logistics lifecycle. Our platforms are designed for global use and leverage multi-tenant technology, enabling Amazon and hundreds of developers to innovate and grow at scale. As a Software Development Manager for DSP Tech, you will lead the development of the next-generation capacity planning, scheduling and intelligent rostering technologies that are foundational to assign work schedules for more than 300K+ driver associate population. The manager in this domain owns platforms that help schedule and assign safe, secure delivery work while empowering the partners through our software tools. You will own the product roadmap and oversee the design, development, testing, deployment, and operations of multiple critical services. Your leadership will guide the team through complex and rapidly evolving demands, ensuring alignment with Amazon s high standards. To succeed in this role, you must be a hands-on technical leader with a deep understanding of the software development lifecycle, including design, development, documentation, testing, and operations. You will collaborate across functional and technical teams at all levels of the organization, driving innovation and delivering impactful results. Join us to shape the future of global logistics and make a meaningful impact at Amazon! : A successful candidate will be responsible for the end to end ownership of a technology team and its direct service dependencies, and setting the technical vision for developing our systems to serve our customer s needs. The candidate will have proven ability to hire and develop a diverse software engineering team that is customer-focused, team oriented, and have the ability to work independently under time constraints to meet deadlines. We aim to create a highly technical and entrepreneurial culture and you will help us foster that. The candidate will show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the north star vision. A day in the life: You will be part of a team that is responsible for all aspects of logistics capacity, onboarding, and customer experience areas. You will be responsible for long-term maintainability of our organization s architecture using judgement to balance short-term business deliverables. You will be working with technologies that improve usability, increase resiliency & scalability, and you will spend time discovering and understanding the vast diversity of logistics world and contributing to new ideas and innovations for high impact use cases. Candidates need to have strong ownership, passion to provide great customer experience, excellent dive deep, and a heart to think big. About the team About DSP Tech Capacity Tools The DSP Tech Capacity Tools team builds innovative platforms to empower Delivery Service Providers (DSPs) to operate efficiently and independently within Amazons logistics network. Few of these core platform tools are the Logistics Portal, a global, centralized platform designed to help DSPs scale delivery capacity, improve service quality, reduce costs, and manage risks. The portal integrates essential features such as user management, authentication, authorization, and analytics to support seamless operations. Driver onboarding life cycle technologies, Last mile work planning and scheduling technologies are core tools & surface areas that are used on a daily/hourly basis by our numerous DSPs (Delivery Service Parnters), internal & other external customers for hiring, onboarding, scheduling and rostering delivery associates on millions of routes across ~20 countries. Another critical solution is the Fleet Management Tool, which helps DSPs lower vehicle-related expenses by providing leasing, maintenance, and branding support. Additionally, tools like Scheduling, DSP Onboarding, and Communication Tools ensure smooth collaboration between Amazon and DSPs, streamlining business processes and enabling growth. Diverse Experiences DSP Tech team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. Inclusive Team Culture Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. -- Basic qualifications 7+ years of relevant engineering experience 2+ years of people management experience, managing engineers Experience in partnering with product and program management teams Bachelors degree and/or Masters degree in Computer Science or equivalent. A minimum of 2 years of management experience. A minimum of 2 years of relevant development and design experience. Experience in building high-performance, highly-available and scalable distributed systems. Experience with employee development, performance management and delivering results. Problem-solving skills and the abilities to analyze quantitatively, scope technical requirements and effectively prioritize program deliverables. Presentation and written communication skills are essential, as is the ability to build partnerships with senior leaders across a variety of groups throughout Amazon. Preferred qualifications Proven experience establishing metrics for measurement of engineering and operational excellence. Proven experience in innovative business practices that have been game changing for business evolution. 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

The Delivery Service Partner (DSP) Tech team is at the heart of Amazons transportation network, supporting scalable, innovative, and cost-effective delivery operations globally. Operating in 18 countries and delivering about ~11 billion packages annually, DSP Tech drives the majority of Amazon Logistics (AMZL) worldwide volume. Our mission is to empower delivery vendors to build high-quality, safe, and sustainable logistics companies. We are committed to exceeding customer expectations through highly evolvable, mobile-first strategies and highly scalable systems that support the entire logistics lifecycle. Our platforms are designed for global use and leverage multi-tenant technology, enabling Amazon and hundreds of developers to innovate and grow at scale. As a Software Development Manager for DSP Tech, you will lead the development of the next-generation capacity planning, scheduling and intelligent rostering technologies that are foundational to assign work schedules for more than 300K+ driver associate population. The manager in this domain owns platforms that help schedule and assign safe, secure delivery work while empowering the partners through our software tools. You will own the product roadmap and oversee the design, development, testing, deployment, and operations of multiple critical services. Your leadership will guide the team through complex and rapidly evolving demands, ensuring alignment with Amazon s high standards. To succeed in this role, you must be a hands-on technical leader with a deep understanding of the software development lifecycle, including design, development, documentation, testing, and operations. You will collaborate across functional and technical teams at all levels of the organization, driving innovation and delivering impactful results. Join us to shape the future of global logistics and make a meaningful impact at Amazon! A successful candidate will be responsible for the end to end ownership of a technology team and its direct service dependencies, and setting the technical vision for developing our systems to serve our customer s needs. The candidate will have proven ability to hire and develop a diverse software engineering team that is customer-focused, team oriented, and have the ability to work independently under time constraints to meet deadlines. We aim to create a highly technical and entrepreneurial culture and you will help us foster that. The candidate will show strong business and technical judgment that will accelerate time to market of releases, while incrementally moving our services towards the north star vision. A day in the life You will be part of a team that is responsible for all aspects of logistics capacity, onboarding, and customer experience areas. You will be responsible for long-term maintainability of our organization s architecture using judgement to balance short-term business deliverables. You will be working with technologies that improve usability, increase resiliency & scalability, and you will spend time discovering and understanding the vast diversity of logistics world and contributing to new ideas and innovations for high impact use cases. Candidates need to have strong ownership, passion to provide great customer experience, excellent dive deep, and a heart to think big. About the team The DSP Tech Capacity Tools team builds innovative platforms to empower Delivery Service Providers (DSPs) to operate efficiently and independently within Amazons logistics network. Few of these core platform tools are the Logistics Portal, a global, centralized platform designed to help DSPs scale delivery capacity, improve service quality, reduce costs, and manage risks. The portal integrates essential features such as user management, authentication, authorization, and analytics to support seamless operations. Driver onboarding life cycle technologies, Last mile work planning and scheduling technologies are core tools & surface areas that are used on a daily/hourly basis by our numerous DSPs (Delivery Service Parnters), internal & other external customers for hiring, onboarding, scheduling and rostering delivery associates on millions of routes across ~20 countries. Another critical solution is the Fleet Management Tool, which helps DSPs lower vehicle-related expenses by providing leasing, maintenance, and branding support. Additionally, tools like Scheduling, DSP Onboarding, and Communication Tools ensure smooth collaboration between Amazon and DSPs, streamlining business processes and enabling growth. Diverse Experiences DSP Tech team values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. Inclusive Team Culture Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our Purpose Title and Summary Manager - Capacity planning and management Capacity Planning & Management Business Partner Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Services organization, the Advisors Client Services (A&CS) group is responsible for delivering our products and solutions to clients. The Client Services Insights & Enablement team constantly seeks to improve overall efficiency, ensuring we serve our clients with speed, quality, and innovation. We are seeking a dynamic and experienced professional to join us as a Capacity Planning & Management Business Partner. In this pivotal role, you will partner with our Product, Sales, and Client Services teams both regional and global to drive demand forecasting and capacity decisions. Through analytics and strategic insight, you will enable our organization to achieve its objectives, driving efficiency, scalability, and cost-effectiveness across Client Services. Role As a Capacity Planning & Management Business Partner you will be reporting to our Lead Business Partners, you will take ownership of a high-impact portfolio partnering with regional and product stakeholders to shape demand forecasts, optimize capacity, and guide strategic decisions. This role offers high exposure across Product, Sales, and Client Services teams, regionally and globally. You ll combine analytics, business acumen, and operational strategy to help Mastercard Services scale with confidence. Key Responsibilities: analyze capacity needs and possible gaps or challenges based on drivers, forecasts, and evolving business priorities - Translate data into actionable insights that inform staffing and investment decisions - Collaborate across functions to identify constraints and drive continuous improvement - Monitor performance through robust KPIs and lead process enhancements - Influence strategic choices with evidence-based recommendations for scale and efficiency As such this role has high visibility across senior leadership and key global stakeholders, partnering with key stakeholders for Mastercard Services growth. All About You / Experience Proven track record in capacity planning, strategic operations, or data-driven decision-making within a complex, fast-paced environment Strong analytical skills, with the ability to craft a compelling narrative from data Business acumen and consulting mindset comfortable navigating ambiguity and synthesizing cross-functional inputs Excellent leadership and interpersonal skills, able to influence stakeholders at all levels Key team player, able to partner effectively within a cross-functional team Technical proficiency: mastery of Excel; experience with Alteryx and Tableau is a strong plus Experience in professional services or resource management highly valued If you re eager to combine analytics, strategy, and operational excellence and want a visible, high-growth opportunity this role is for you.

This position is responsible for design, development, implementation and support of Azure solutions in Big Data environment. Deliver new solutions and analyze/improve existing solutions, application migration in Azure Stack, Azure Databrick, Scala, Azure Data Factory, U-SQL, Dot Net, Python technologies. Provide technical expertise in the planning, engineering, design, implementation and support of Azure Applications. Build analytics solutions to support the required performance and scale Partner with the Server teams, Application Development Teams and the Business to ensure customer expectations are maintained and exceeded. Participate in the evaluation and recommendation of new products and technologies, maintain knowledge of emerging technologies for application to the enterprise. Code complex U-SQL queries Support Disaster Recovery implementation and testing as required Troubleshooting/Resolving issues and Performance tuning Begin tackling organizational impediments Strong collaboration with leadership groups and Design Leads Capable of coaching up Participate in cross-departmental efforts Leads initiatives within the community of practice Good Communication skill with the ability to communicate clearly and effectively Knowledge, Skills and Abilities Education Bachelor s Degree in Computer Science, Information Systems, or related field. Experience Required - Total Experience of 9+ Atleast 6 years experience in Big Data Applications and Environments Atleast 6 years of experience working in an Engineering capacity (planning, design, implementation, configuration, upgrades, migrations, troubleshooting and support) of Applications using Azure Stack, Azure Data Lake, Azure Databricks, Azure Data Factory 4-5 years of experience in Coding complex U-SQL, Spark (Scala). 4-5 years of experience working in an Engineering capacity (planning, design, implementation, configuration, troubleshooting and support) on ETL 3-5 years of experience in designing and developing Scala using Azure Databricks 3-5 years of Experience in DotNet and PL/SQL Accomplished highly motivated and results driven, able to work independently with minimal supervision Ability to think strategically and effectively communicate solutions to various levels of management Preferred Experience with Big Data Ecosystem: Hortonworks Data Platform, HDFS, Hive, HBASE, Kafka and related data integration technologies Experience with T-SQL Knowledge and skills (general and technical) Azure Stack, Azure Data Lake, Azure Databricks, Azure Data Factory U-SQL, Spark (Scala) Any one or all of the scripting languages Powershell, Python, java script etc., C# DotNet PL/SQL, MSSQL, Other Databases Excellent communication skills

PRODUCTION PLANNING:Create project plan/manage schedule/track procurement process. QUALITY CONTROL:Ensure products meet specified standard. RISK MANAGEMENT:Conduct risk analysis. COMMUNICATION:Update customers on project status. PURCHASE COORDINATION Required Candidate profile Basic knowledge of production & improvement Process. Advanced skills in MS excel. Strong organizational & leadership abilities. Decent Communication & interpersonal skills/written & verbal . Perks and benefits SALARY STRETCHABLE FOR MORE EXPERIENCED CANDIDATES

Senior Manager - Project Bangalore, Supply - Technical Services JOB DESCRIPTION Main. Accountabilities : I n the prior section you indicated the primary purpose of this role. Now identify the Main Accountabilities that have to be satisfied if the job is to be performed at a competent level. List five to eight brief statements which describe only the major activities for which your position is accountable. Do not list all individual tasks or steps necessary to achieve the end results, but stress the end result itself. Quantify the scope of activity to achieve the end result. Indicate any timing or planning horizons. Major Activities (What do you do? How do you do it?) Reasons for Taking Major Action (End Result?) 1) Update and maintenance Zone Capex Master Process and guideline, Detail control of Capex budget for projects Agile project management and Digital transformation Supply capex budget control, 1YP project list, RIA approval, committed, execution, GR management, Booking/LE accuracy and post evaluation. Online system (Project management and assets management) 2) Capex compliant management Capex Dashboard 3) Brewery Capex assets management policies and control Process, approval and tracking of assets relocation, Idel, impairment, write off and etc. Annual checking for fixed assets by brewery 4) Capacity management and capacity files updated Capacity3.0 updates and zone capacity dashboard 5) Capitalized people cost management and process Budget, expense and timesheet 6) Project Cost estimation, Capex data governance and Schedule management CBS, Cost Report, FO/CCO, Claims, Civil Bidding Management Monthly Report, Capex Champion, Odyssey system, ESG, Capex Champion 7) Assistance to the plants for the preparation of their investment proposals for Capex. 1YP list 8) Track and communicate project progress with management regularly through all tools available. Weekly Capex project progress reports 9) Responsible for completion and accuracy of capex management for the regions. CAPEX T&M report 10) Provide weekly capex project summary report per plant for review with BOPs. Weekly report 11) Conduct the regular audit to capex projects managed by brewery. Audit report 12) Government incentive tracking and feedback Weekly tracking and monthly report 13) Digital transformation, Asset data management improvement. CAPEX management tools enhancement 14) CAPEX Champion tracking Saving identification and reuse Education • BA degree in brewing/packaging/mechanical engineering. Experience • 5 years in the breweries in the engineering/capex/project department at manager level. Technical competencies Excellent analytical, technical, and organizational skills required. • Good interpersonal skills and management skills required. • Ability to build strong relationships with customers and equipment suppliers • Working knowledge of brewery equipment. EXPERTISE AND QUALIFICATIONS Do you want to be a part of the fascinating story of over 500 iconic brands spanning? across more than 100 countries? Being the best beer company starts with finding the best people. While we have big brands, we have bigger opportunities as well

Manager - Capacity planning and management Capacity Planning & Management Business Partner Overview The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network. Within the Services organization, the Advisors Client Services (A&CS) group is responsible for delivering our products and solutions to clients. The Client Services Insights & Enablement team constantly seeks to improve overall efficiency, ensuring we serve our clients with speed, quality, and innovation. We are seeking a dynamic and experienced professional to join us as a Capacity Planning & Management Business Partner. In this pivotal role, you will partner with our Product, Sales, and Client Services teams both regional and global to drive demand forecasting and capacity decisions. Through analytics and strategic insight, you will enable our organization to achieve its objectives, driving efficiency, scalability, and cost-effectiveness across Client Services. Role As a Capacity Planning & Management Business Partner you will be reporting to our Lead Business Partners, you will take ownership of a high-impact portfolio partnering with regional and product stakeholders to shape demand forecasts, optimize capacity, and guide strategic decisions. This role offers high exposure across Product, Sales, and Client Services teams, regionally and globally. You ll combine analytics, business acumen, and operational strategy to help Mastercard Services scale with confidence. Key Responsibilities: analyze capacity needs and possible gaps or challenges based on drivers, forecasts, and evolving business priorities - Translate data into actionable insights that inform staffing and investment decisions - Collaborate across functions to identify constraints and drive continuous improvement - Monitor performance through robust KPIs and lead process enhancements - Influence strategic choices with evidence-based recommendations for scale and efficiency As such this role has high visibility across senior leadership and key global stakeholders, partnering with key stakeholders for Mastercard Services growth. All About You / Experience Proven track record in capacity planning, strategic operations, or data-driven decision-making within a complex, fast-paced environment Strong analytical skills, with the ability to craft a compelling narrative from data Business acumen and consulting mindset comfortable navigating ambiguity and synthesizing cross-functional inputs Excellent leadership and interpersonal skills, able to influence stakeholders at all levels Key team player, able to partner effectively within a cross-functional team Technical proficiency: mastery of Excel; experience with Alteryx and Tableau is a strong plus Experience in professional services or resource management highly valued If you re eager to combine analytics, strategy, and operational excellence and want a visible, high-growth opportunity this role is for you.