2513 Capacity Planning Jobs - Page 32

Position Title: Data Analyst (with DBA Skills) Department: Data Science Reports To: Team Lead / Tech Lead Work Location: On-site Position Summary The Data Analyst with DBA skills will be responsible for supporting both data analytics and database performance needs across the organization. This role includes maintaining data quality, creating actionable reports, administering SQL Server databases, and optimizing query performance. The ideal candidate brings a blend of analytical thinking, database administration expertise, and business intelligence experience. Essential Duties and Responsibilities Key responsibilities include, but are not limited to: Develop and maintain complex SQL queries f...

Do Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources Ensure that proactive measures to improve the performance of ...

Responsibilities: * Collaborate with cross-functional teams on capacity & inventory planning * Optimize production schedules through material req planning & dispatch coordination

Job role Ideal candidate would be someone who has 5+ years' experience of leading a Team of 30-40+ individuals either at a manager level or an assistant manager level in a target driven environment for a US based client Experience in US based logistics, should be sound with US geography at states and counties level Proven experience in managing diverse customer base across multiple states in US and is able to plan assignments across different geographical regions in US Sound knowledge of Workforce Management functions including dialer management and real time monitoring and able to independently implement best industry practices Knowledge on automation tools like SQL and Power BI would be an...

Control Tower - Senior Manager Description A Control Tower Senior Manager in Fleet Management role focuses on overseeing and optimizing a company's fleet operations. This involves monitoring vehicle movements, managing schedules, ensuring safety and efficiency, and coordinating logistics. Key responsibilities include tracking vehicle locations, managing maintenance and repairs, analyzing performance data, and collaborating with various teams to improve overall fleet operations. The role often involves using technology like GPS tracking and fleet management software. Key Job Responsibilities Responsible for Control tower operations, and process standardization for maximum efficiency Source an...

Must-Haves: 1. Experience with Capacity Planning, Headcount Planning, Resource Planning, Shrinkage, Utilization, Occupancy. 2. This is an on-site position at Ahmedabad, Gujarat (no remote). 3. This is going to be a rotation shift, including 80% night shift Position Summary: A Forecasting and Capacity Planning Analyst produces long- & short-term resource plans for frontline agent and seat resources. The analyst acts as the primary client-facing representative of WFM and serves to unify planning for programs supported in multiple locations. The analyst will quantify productive resource requirements starting from the bidding stage to the end of life on an account. Aside from this, they will pro...

We are looking for an experienced Siebel Administrator to join our team in Chennai. The ideal candidate will have extensive experience with Siebel installation, configuration, and server management, particularly with Siebel versions IP17 and above (preferably IP20.6). You will be responsible for ensuring the efficient management, performance, and stability of Siebel systems and will work closely with development teams to support the deployment of Siebel applications. Key Responsibilities: Siebel Installation & Configuration: Perform installation and configuration of Siebel components, particularly with the latest Siebel versions (IP17 and above). Siebel Server Management: Manage Siebel serve...

Job Description Summary Job Description Position Overview We are seeking a highly analytical and data-driven Business Operations Analyst to play a key role in enabling strategic decision making within the Talent Acquisition function. This position requires deep expertise in data modeling, capacity and resource planning, and operational analytics. The ideal candidate will leverage advanced analytical techniques to model and extract actionable insights from complex data sets, continuously refining forecasting accuracy and drive measurable improvement in operational efficiency. This position offers the opportunity to build foundational reporting frameworks, baseline operational metrics and dire...

Job Description Summary Job Description Position Overview We are seeking a highly analytical and data-driven Business Operations Analyst to play a key role in enabling strategic decision making within the Talent Acquisition function. This position requires deep expertise in data modeling, capacity and resource planning, and operational analytics. The ideal candidate will leverage advanced analytical techniques to model and extract actionable insights from complex data sets, continuously refining forecasting accuracy and drive measurable improvement in operational efficiency. This position offers the opportunity to build foundational reporting frameworks, baseline operational metrics and dire...

Crest Property Solutions Private Limited, a subsidiary of the Rustomjee Group. Key Accountabilities Manage entire site operations includes technical. Maintenance of technical equipment & handover takeover of the technical system from the project with proper snagging & de-snagging. Operational Accountabilities To organize collection of data (Fuel, Power, & water) and ensure reporting on a monthly basis or as per client schedule & prepare MIS report and submit to client. To supervise shifts, Technicians work on allocated area & floors and to be ensuring that work is carried out to the standard as required by the client & as per scope of work. Deploy team resources in most effective & safe mann...

Workforce analyst JD : Bachelors degree in Business, Statistics, Operations Management, or a related field. Proven experience (3–6 years) in workforce planning or WFM roles (preferably in BPO, ITES, or Customer Support environments). Proficient in Excel , Google Sheets , and workforce management tools (e.g., NICE, Aspect, Verint, Kronos). Strong analytical and problem-solving skills . Ability to interpret data and present insights to both technical and non-technical stakeholders. Good understanding of forecasting models, scheduling strategies , and capacity planning . Familiarity with Power BI / Tableau / SQL is a plus.

1. POSITION VACANT: Associate Manager- Financial Inclusion, Small Industries Development Bank of India (SIDBI), New Delhi/ Lucknow Corrigendum The last date for submission of applications stands extended up to February 14, 2025. All other terms and conditions for the recruitment of Associate Manager Financial Inclusion, as specified below, remain unchanged. Eligible candidates interested in the position can apply using the link https://sams.co.in/jobs/job-description/associate-manager-financial-inclusion/152 by or before February 14, 2025. 2. ORGANIZATION BACKGROUND: Small Industries Development Bank of India (SIDBI) set up on 2nd April 1990 under an Act of Indian Parliament, acts as the Pri...

Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations Shift Timings - NIGHT SHIFT |Management Level Leadership Specialisation International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and evaluating...

Customer Operations - Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings - NIGHT SHIFT |Management Level Leadership Specialisation International BPO eClerx is looking to hire an experienced professional with over 10 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing staff. He/she will determine call centre operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; identifying and e...

About The Role APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT tea...

About The Role SPM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT team...

APGM Key Responsibilities: 1. Team Management: Lead, manage, and mentor a team of NOC engineers and technicians. Schedule and assign tasks to ensure 24/7 network coverage. Conduct regular performance evaluations, providing feedback and coaching for continuous improvement. 2. Network Monitoring & Management: Oversee continuous monitoring of network performance, including servers, routers, and switches. Ensure timely identification, logging, and resolution of network incidents. Implement and maintain network monitoring tools and systems for proactive management. 3. Incident Management: Act as the escalation point for critical network incidents and outages. Coordinate with IT teams and vendors ...

Roles and Responsibility Conduct thorough analysis of complex data sets to identify trends and patterns. Develop and implement effective analytical solutions to drive business growth. Collaborate with cross-functional teams to design and implement process improvements. Provide expert-level support for data-driven decision-making. Stay up-to-date with industry trends and emerging technologies. Develop and maintain detailed documentation of analytical processes and results. Job Requirements Strong understanding of analytical principles and methodologies. Proficiency in data analysis tools and technologies. Excellent communication and interpersonal skills. Ability to work effectively in a fast-...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all unde...

Role Purpose This role ensures that inbound call queues are effectively managed, and maximum calls are answered within service level, this role primarily includes. Forecasting inbound calls & scheduling workforce accordingly Real-time queue management Identifying and resolving bottlenecks Reporting & Analyzing data for real-time trends Role Accountability Responsible for facilitation of Dialer strategy and Dialer Metric. Monitor all agents are logged into dialer system to assure agents logged into appropriate campaigns for each department group and to maximize utilization of agent productivity while logged into campaigns. Collaborate with IT and Process owners for Automation of processes lea...

We are seeking a skilled Performance and Capacity Management Tester to join our team in India. The ideal candidate will be responsible for ensuring the performance and scalability of our systems through comprehensive testing and analysis. Responsibilities Design and execute performance tests to identify bottlenecks and ensure optimal system performance. Analyze test results, prepare reports, and present findings to stakeholders. Collaborate with development teams to troubleshoot performance issues and suggest improvements. Implement capacity planning and management strategies to ensure systems can handle expected loads. Monitor system performance metrics and make recommendations for tuning a...

As a Principal BizOps Engineer at Mastercard, you will be part of the Business Operations (Biz Ops) team, specifically as a Business Operations Site Reliability Engineer (SRE). Your primary responsibility will be to ensure the production readiness of Mastercard products. This involves maintaining the stability and health of the platform, supporting developers in building resilient products, and enforcing operational standards. Your role will also include engaging early in the development lifecycle to be proactive in managing production and change activities, all while maximizing customer experience and ensuring compliance and risk mitigation. You will serve as the main contact for overseeing...

You have 8+ years of experience in designing and implementing IT Supply chain systems, including Demand planning, Supply planning, and Sales & Operations planning. You must have a minimum of 3 years of experience in implementing different modules of Kinaxis-Rapid response. As a Kinaxis Supply Chain subject-matter-expert, your focus will be on Supply planning and Sales & Operations. Your role will involve participating in detailed customer business requirements discovery sessions and translating those requirements into User stories. It is essential to provide creative solutions to complex business problems while adhering to best practices. Additionally, it would be advantageous to have knowle...

As a Database Administrator, you will be responsible for various tasks related to the day-to-day operations of the Microsoft SQL Server estate. Your primary duties will include working on performance optimization, query optimization, and providing support to the DB team. Additionally, you will be involved in migrating from SQL to PostgreSQL and consulting the team on PostgreSQL topics. You will troubleshoot and resolve database integrity issues, performance issues, blocking and deadlocking issues, replication issues, connectivity issues, and security issues. Your role will also involve providing support and guidance to the development team for database-related tasks and implementing automate...