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Capacity Manager - L2

5 - 8 years

8 - 12 Lacs

Hyderabad

Posted:1 month ago| Platform: Naukri logo

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Skills Required

workforce management real time analysis capacity management itil wfm project management operations management forecasting problem management change management capacity planning itsm incident management service delivery service delivery management

Work Mode

Work from Office

Job Type

Full Time

Job Description

About The Role Do Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so Monitoring patterns of business activity and service level plans Influencing Demand Management, in conjunction with Finance Management as appropriate Decide which components needs upgrade at what time and calculate the cost ? ? ? ? Mandatory Skills: ITIL Capacity Management. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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Information Technology & Services

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