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Capacity Manager - L2

Capacity Manager - L2

Wipro

5 - 8 years

7 - 10 Lacs

Coimbatore

Posted:7 hours ago| Platform:

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Skills Required

workforce management real time analysis capacity management itil wfm project management operations management forecasting problem management change management capacity planning itsm incident management service delivery service delivery management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Do
Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business
Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issuesEnsure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resourcesAssist with the diagnosis and resolution of performance- and capacity-related incidents and problemsAssess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resourcesEnsure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do soMonitoring patterns of business activity and service level plansInfluencing Demand Management, in conjunction with Finance Management as appropriateDecide which components needs upgrade at what time and calculate the cost
Mandatory Skills: ITIL Capacity Management
Experience: 5-8 Years

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Capacity Manager - L2