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Deutsche Bank
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Capacity & Event Management Governance Analyst, AS

Capacity & Event Management Governance Analyst, AS

Deutsche Bank

3 - 8 years

9 - 14 Lacs

pune

Posted:1 week ago| Platform:

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Skills Required

event management financial services prioritization control testing itil risk management operations management sox compliance forecasting internal control auditing internal audit conflict resolution process control sox

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role Description

The Capacity & Event Management Governance Analyst role is part of the Capacity, Availability & Event Governance Function within Operations Management, TDI.

It plays an integral part in maintaining the stability of the banks IT environment by providing procedures and establishing controls that:

Ensures critical services conduct assessment of current capabilities, forecasting of future needs based on business requirements, analysis of business impacts, and assessment of risk to plan and implement actions to meet the identified capacity requirements.
Ensures KPIs are reported monthly so business domains can monitor Availability trends.
Ensures anomalies in the IT environment are identified and escalated accordingly

The Capacity & Event Management Governance Analyst will be responsible for supporting the control framework for the function and ensuring our key stakeholders have awareness and are in adherence of the procedures and underlying controls.

Your key responsibilities

Process Governance & Management:

Support Deutsche Bank Values and the This is Deutsche Bank framework
Develop and maintain Key Operating Procedures for Capacity & Event Management processes
Respond to Regulatory and Client Questionnaires inregards to Capacity and Event Management processes
Ensure Control Definitions for Capacity & Event Management adhere to regulatory mandates
Review and revise training materials for Capacity & Event Management to ensure they reflect the current Key Operating Procedures
Review and validate Capacity Related Incidents
Ensure Monthly Reports for Capacity & Event Management are sent to Key Stakeholders
Manage scheduled assessments to ensure adherence to process controls for Capacity & Event Management
Support Control Assurance activities such as Design Effectiveness Validation and Control Testing

Communication:

Ensure that you are knowledgeable and in compliance with internal working instructions and Key Operating Documents related to Capacity & Event Management
Daily engagement with key stakeholders to foster awareness of Capacity & Event Management processes and controls

Support/Training:

Ensure that you are currently on all Deutsche Bank mandatory training

Your skills and experience

Good understanding of financial services industry, preferably in banking
Negotiation & conflict resolution skills
Integrity, trust & fairness
Demonstrated proficiency in time management, prioritization and organization skills
Strong communication skills, written and verbal
Problem solving and decision-making skills
Openness to innovation & change
A strong team player and able to facilitate partnerships with colleagues
Able and confident to challenge professionally
Support for DBs Speak up culture
Proficient in Capacity and Event Management ITIL practices

Education and professional Experience:

3 yrs + experience in IT in large environments, operational experience and technical education
Working with dispersed teams across multiple countries/time zones preferred

Training and development help you excel in your career.

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Banking and Financial Services

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Capacity & Event Management Governance Analyst, AS