Caller

Company Description

At Skill Code.Ai, we deliver intelligent, creative, and scalable digital solutions that empower businesses to thrive in a competitive world. Our services range from cutting-edge software development to immersive design and data-driven digital marketing. We help brands unlock their full potential through AI-powered innovation and a results-first approach. Our expertise spans web and app development, game creation, CRM/ERP systems, SEO, social media marketing, UI/UX design, and CGI video production. We build experiences that make an impact.

Role Description

This is a full-time on-site role for a Caller located in Surat. The Caller will be responsible for making and receiving calls to/from clients, handling inquiries, providing information about our products and services, and ensuring customer satisfaction. They will also be involved in maintaining accurate records of interactions and follow-ups, as well as coordinating with other team members to resolve any issues or concerns.

Qualifications

• Strong communication skills and a professional phone demeanor
• Experience/Fresher in customer service and handling inquiries
• Ability to maintain accurate records and follow up effectively
• Organizational skills and attention to detail
• Basic computer skills and familiarity with CRM systems
• Ability to work independently and within a team