Caller

Company Description

At DH WAY Overseas, we specialize in making your French visa journey seamless and stress-free. Whether you are planning to study, work, start a business, or travel, our team of experts ensures a smooth, accurate, and compliant visa application process, minimizing delays and maximizing success. We provide comprehensive and personalized support, guiding you through every step with expert insights and reliable assistance. Our goal is to remove the complexities of visa processing, allowing you to focus on achieving your dreams in France. Our services include assistance with Business Visas, Visitor Visas, Work Permits, Student Visas, and Tourist Visas.

Role Description

This is a full-time on-site role for a Tele caller, located in Ahmedabad. The Tele caller will be responsible for communicating with clients via phone to provide information about our visa services, answer inquiries, schedule consultations, and follow up on documentation requirements. The role involves maintaining client records, ensuring high levels of customer satisfaction, and liaising with internal teams to resolve client issues promptly. Additionally, the Tele caller will support the administrative team with relevant tasks as needed.

Qualifications

• Excellent verbal communication and interpersonal skills
• Proficient in maintaining client records and managing documentation
• Candidates should possess skills in customer service to ensure client satisfaction
• Experience in working with CRM systems is beneficial
• Ability to work independently and handle multiple tasks efficiently
• Prior experience in visa or travel services is a plus
• High school diploma or equivalent education