Call Centre Trainer

Job Description

Job description Conduct training for new and experienced employees Should have strong procedural awareness Excellent Communication skills – Verbal & Non-Verbal Expert on Microsoft Excel Presentation Skills Computer/ MS Office skills Trend analysis and reporting People Management skills Critical problem solving and issue resolution Ability to multi-task Assist in the creation of eLearning courses, assessments, and certifications Perform needs analysis and make training recommendations Create and schedule classes Establish and maintain an enthusiastic work environment and culture Counsel and provide guidance to managers on employee professional development Build relationships with managers and employees Recommend improvements and ways to streamline training sessions and methods Escalate issues posing business risk to management Utilize the Learning Management System to administer courses, surveys, register class participants, analyze training, and create training reports as needed Process:- Outbound Process Good communication required . Graduate Immediate Joining Age: 18 to 35 Male & Female both can apply Qualification:- Any Graduate To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rupali:-9004425488 Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹36,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 9004425488