Posted:2 months ago|
Platform:
Work from Office
Full Time
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
No performance targets.
The minimum qualification for this role is Graduation. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Working Days Monday to Saturday during the Day Shift.
GTI Infotel
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