Posted:20 hours ago|
Platform:
On-site
Full Time
Key Responsibilities
Handle inbound/outbound calls in a professional and courteous manner.
Provide accurate information about University
Maintain calling records and update databases/CRM systems.
Escalate complex issues to the Team Leader/Manager as required.
Ensure adherence to organization policies and customer service standards.
Contribute to team performance and maintain a positive work environment.
Requirements
Candidate must be having schooling from English Medium
Minimum Qualification: Graduate
Prior call centre/customer service experience preferred, but freshers may apply.
Excellent communication skills (English, Hindi, and/or Gujarati).
Basic computer knowledge and typing skills.
Customer-oriented with problem-solving ability.
Ability to work under pressure.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
Foursis Technical Solutions
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