Business Systems Integration Specialist - Epicor iScala - 4.00 am IST to 1.00 pm IST

Senior ERP & Business Systems Integration Specialist

ERP & EDI Systems Analyst

Shift: 4.00 am IST to 1.00 pm IST

Duties & Responsibilities

• Provide functional and technical support for Epicor iScala ERP, including issue resolution, configuration, and enhancements.
• Develop, maintain, and troubleshoot EDI files (e.g., Orders, Invoices, ASNs) for integration with business partners.
• Design and support system integrations between ERP, WMS, and external platforms using XML, flat files, or other structured data formats.
• Build and execute complex MSSQL queries for data analysis, reporting, troubleshooting, and system enhancements.
• Collaborate with cross-functional teams to streamline and optimize the O2C (Order-to-Cash) process, including Order Entry, Delivery, Invoicing, and Collection.
• Translate business requirements into clear technical solutions and specifications.
• Coordinate with vendors, 3PLs, and internal teams for system alignment and issue resolution.
• Participate in ERP upgrades, SIT/UAT testing, and ongoing improvement projects.
• Maintain comprehensive system documentation, SOPs, and end-user training materials.
• To resolve and check integration issues between ERP, EDI and WMS on daily basis .

Perform any ad hoc assignments or special tasks as directed by superiors.

Qualifications

• Bachelor’s degree in IT, Business Systems, Computer Science, or a related field.
• Minimum 5 years of experience in ERP support and development, ideally with Epicor iScala.
• Proven ability to write and optimize complex MSSQL queries is a must.
• Hands-on experience in EDI development (ANSI X12, EDIFACT) and integration using XML, flat files, or middleware.
• Strong understanding of the Order-to-Cash (O2C) process within ERP systems.
• Familiarity with integration between ERP and Warehouse Management Systems (WMS).
• Excellent troubleshooting, analytical, and communication skills.
• Ability to manage multiple tasks in a dynamic and fast-paced environment.

Nice to Have:

• Experience with stored procedures, triggers, views, and database optimization.
• Understanding of REST/SOAP APIs and web services.
• Background in manufacturing, distribution, or logistics environments.
• Familiarity with reporting tools or dashboarding platforms.