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Business Systems Analyst (Workato Specialist)

2 years

5 - 7 Lacs

Gurgaon

Posted:9 hours ago| Platform: GlassDoor logo

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Skills Required

software ai management scripting design code automate integration netsuite erp script development rest middleware reports resolve javascript communication collaboration sql database data security compliance api salesforce flow workday certifications vision learning diversity

Work Mode

On-site

Job Type

Full Time

Job Description

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.
Job Description
Position Overview: The Workato Specialist will be responsible for designing, developing, and maintaining integrations between various business applications using the Workato platform. The ideal candidate will have experience with scripting and preferably a deep understanding of NetSuite.

Key Responsibilities:
  • Design, build, and deploy high-quality Workato recipes and custom code solutions to automate business processes.
  • Design and implement integration solutions using the Workato platform.
  • Develop and maintain custom scripts to enhance integration capabilities.
  • Develop, customize, and maintain NetSuite ERP solutions using Suite Script and other development tools.
  • Design and implement NetSuite integrations with third-party applications using REST lets, Suite Talk (SOAP), REST, and middleware solutions.
  • Create and modify NetSuite workflows, saved searches, reports, dashboards, and custom records to optimize business processes.
  • Troubleshoot, debug, and enhance NetSuite scripts, workflows, and integrations to improve system performance.
  • Collaborate with cross-functional teams to gather requirements and ensure seamless integration of business applications.
  • Troubleshoot and resolve integration issues in a timely manner.
  • Monitor and optimize integration performance.
  • Document integration processes and solutions.

Qualifications:
  • Proven experience with Workato integration platform.
  • Strong scripting skills (e.g., JavaScript, Python).
  • In-depth knowledge of NetSuite and its integration capabilities.
  • Experience with RESTful APIs and web services.
  • Excellent problem-solving and analytical skills.
  • Strong communication and collaboration abilities.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Familiarity with SQL and database management.
  • Understanding of data security and compliance standards.
  • Ability to create and manage complex workflows and automation.
  • Project management skills.

Preferred Qualifications:
  • 2+ years of proven experience in designing, developing, and deploying integration solutions using Workato.
  • Strong hands-on experience with Workato, including creating recipes, managing triggers, actions, and jobs.
  • Expertise in API integrations and working with cloud applications (Salesforce, NetSuite, Workday)
  • 1-3+ years of experience in NetSuite development and administration.
  • Strong proficiency in Suite Script (1.0, 2.0, and 2.1) for scripting and automation
  • Experience with NetSuite integrations using REST, SOAP, Suite Talk, and Workato
  • Familiarity with NetSuite Suite Builder, Suite Flow (Workflows), and Suite Analytics.
  • Familiarity with Salesforce, and Workday.
  • Understanding of ERP processes
  • Experience with Workday integrations.
  • Strong analytical, problem-solving, and communication skills.
  • Certifications in Workato and/or NetSuite desired.

Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to
https://sprinklrbenefits.com/
to browse our country-specific benefits guides.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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Sprinklr
Sprinklr

Software Development

New York NY

1001-5000 Employees

258 Jobs

    Key People

  • Raghu Ramakrishnan

    Chief Technology Officer

  • Raji Sundararajan

    Chief Product Officer

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