Business Systems Analyst

Job Title: Business Systems Analyst - SaaS Software

Location: Ahmedabad

Experience: 1 to 4 yrs

Job Type: Full-time, Work from Office

About us:

Callyzer is a B2B Call Monitoring and Lead Management Software. Callyzer was established in 2021. In a short period, we have gained over 700 clients, and our software is being utilized by more than 12,000+ employees globally. Our key customers include Pristyn Care, Tata Capital, Cars24, WheelEye, Motilal Oswal, etc.

Roles and Responsibilities:

• Support Senior Analysts: Assist senior business analysts in gathering, analyzing, and documenting functional requirements for projects and products.
• Prepare Basic Documentation: Create preliminary SRS, flow diagrams, functional diagrams, mock-ups, and wireframes under the guidance of senior analysts.
• Assist in Client Interactions: Support in conducting client calls, understanding customer requirements, and ensuring smooth communication between technical and business teams.
• Research and Competitor Analysis: Conduct basic competitor research, summarize findings, and prepare reports for internal stakeholders.
• Learn Agile Practices: Collaborate with the team to understand and implement Agile methodologies effectively.
• Content Preparation: Contribute to preparing user guides, tutorials, and other product documentation with supervision.
• Product Knowledge: Gain hands-on experience with the SaaS product (Callyzer) to assist in product demos and client onboarding processes.
• Collaboration and Coordination: Work closely with the development, design, and quality assurance teams to track project progress and meet deadlines.
• Tool Familiarization: Learn and utilize tools like Figma for wireframing, Google Docs, and Microsoft Office to prepare deliverables.

Requirements:

• A minimum of 1 year of relevant experience is required.
• Excellent Google Docs and Microsoft skills. (PowerPoint, Word, Excel)
• Knowledge of wireframing software like Figma, Sketch, Adobe XD, etc.
• Ability to multitask, prioritize, manage time well, and meet deadlines.
• Excellent written and verbal Communication skills

Why Join our team?

• Incorporated in 2013
• 5 days working
• An ever-growing team of 80+ highly talented professionals.
• Flexible Working Hours
• Medical Insurance
• Healthy Career Growth, Opportunity to work with the latest technologies & frameworks.
• Positive Atmosphere and Culture combined with Personal Growth
• Job Satisfaction & Stability with a suitable leave policy
• Fun Company Activities

Job Types: Full-time, Permanent

Pay: Up to ₹700,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Leave encashment
• Paid sick time
• Work from home

Work Location: In person