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Business System Analyst (BSA)

Business System Analyst (BSA)

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Relanto

3 years

0 Lacs

Bengaluru Karnataka India

Posted:3 weeks ago| Platform:

Apply

Skills Required

support technology api integration analyze salesforce engineering design test rest configuration data migration mapping flow jira confluence lucidchart testing communication training documentation saas

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

We are seeking a skilled and detail-oriented

Business Systems Analyst (BSA)

to support our technology initiatives with a strong focus on

Salesforce

and

API integrations

. The ideal candidate will bridge the gap between business needs and technical implementation, working closely with stakeholders, developers, and cross-functional teams to ensure seamless system integration and efficient business processes.

Key Responsibilities

Gather, document, and analyze business requirements for Salesforce-based solutions and integrations
Translate business requirements into functional and technical specifications.
Collaborate with engineering and integration teams to design and test REST/SOAP API integrations between Salesforce and other platforms.
Perform system configuration and basic Salesforce administration tasks (e.g., workflows, validation rules, custom fields).
Support data migration, mapping, and transformation activities during integrations.
Create user stories, use cases, and process flow diagrams using tools like Jira, Confluence, Lucidchart, etc.
Conduct UAT (User Acceptance Testing) and support QA processes to validate business requirements.
Act as a liaison between business users and technical teams to ensure clear communication and successful project outcomes.
Assist with training, documentation, and support for end users as needed.

Required Qualifications

Bachelor’s degree in computer science, Information Systems, Business Administration, or a related field.
3+ years of experience as a Business Analyst or BSA, preferably in a technology or SaaS environment.
Hands-on experience working with Salesforce
Strong understanding of API concept
Strong analytical, problem-solving, and communication skills.
Proficient in creating documentation, process flows, and data mapping.

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Business System Analyst (BSA)