Business Support Executive

Pest Control Business Support Executive – Job Role

1. Administrative Support

• Maintain client files, service agreements, and documentation.
• Prepare quotations, invoices, and follow-up emails.
• Coordinate with the accounts team for billing and payment updates.

2. Client Coordination

• Act as the first point of contact for clients (calls, emails, WhatsApp).
• Schedule service visits and share appointment details with clients.
• Handle client queries, complaints, and ensure timely resolution.
• Follow up with clients for service feedback and ratings.

3. Operations Support

• Coordinate with Operations Executives and Technicians for daily service planning.
• Track technician attendance, service completion, and daily reports.
• Ensure all service reports (Residential & Commercial) are updated in the CRM.

4. CRM & Reporting

• Update client details, service schedules, and renewal dates on CRM.
• Prepare daily/weekly/monthly MIS reports for management.
• Ensure renewals are followed up on time and maintain renewal trackers.

5. Sales Support

• Support the Business Development team with lead follow-up and appointment booking.
• Prepare proposals and assist in closing small-value deals.
• Maintain lead trackers and generate follow-up reminders.

6. Compliance & Documentation

• Ensure all legal documents, AMC agreements, and certificates are properly recorded.
• Prepare service completion certificates and share with clients..

7. Office Coordination

• Work with HR for onboarding documents, attendance, and admin tasks.
• Maintain office supplies and coordinate with vendors.
• Support management in any additional tasks for smooth operations.

Job Type: Full-time

Pay: ₹18,945.21 - ₹30,671.09 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Ability to commute/relocate:

• JP Nagar, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Higher Secondary(12th Pass) (Preferred)

Language:

• English, Hindi , Kannada (Preferred)

Location:

• JP Nagar, Bengaluru, Karnataka (Preferred)

Work Location: In person