Business Ops Analyst

2 - 15 years

10 - 11 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Keeping check and control on SLA & optimizing it by Planning and operational efficiency to meet organizational goals.
  • Managing customer expectations and escalations.
  • Fair knowledge of Helpdesk operation, Cash in transit, Insurance process
  • Must be of aware of regulatory guidelines by authorities
  • Capabilities to adopt frequent changes in scope and delivery as per business & customer requirement
  • Should be able to communicate with customer & internal stake holder.
Citifications & Skills
  • Must have Bachelor s / Master s degree
  • Must possess exceptional communications skills as he deals with people from the top management, clients, customers, and staff. He/she must be analytical, professional and organized.
  • Should know how to work independently and as part of a team.
  • They must have excellent mathematical skills.



Disclaimer: The job location mentioned in this description is based on publicly available information or company headquarters. Candidates are advised to verify the exact job location directly with the employer before applying.

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