Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in bengaluru
>
Paytm
>
Business Operations -MHD Enterprise

Business Operations -MHD Enterprise

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Paytm

1 - 6 years

7 - 10 Lacs

bengaluru

Posted:None| Platform:

Apply

Skills Required

wiki customer engagement business development account management business operations technical writing process improvement robohelp financial services revenue assurance java snagit product development dita

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the role:

The role is multi-functional and involves working with Business, Finance, Revenue Assurance and Onboarding. The role key essence to showcase the right creatives/communication at the portal that help meets business objectives and ensure a seamless experience for customer. Dealing with All Post live concerns such as Device Related Issues, Pay-out & Recon Concern, Transaction

Concern, Value Added Service additions, API Integration Related Concern, Provide data on merchant base with SQL Query. Seeking a highly skilled and motivated Data Analytics Member with a strong background in SQL programs to join our dynamic team. As a member of our Data Analytics, you will play a crucial role in analyzing and interpreting complex data sets related to the device and merchant configuration to derive valuable insights and recommendations. Your expertise will help us optimize customer engagement, enhance loyalty initiatives, and drive business growth.

Expectations/ Requirements

Bachelors degree Specialty: Relevant degree pertaining to the essential duties of this role. (Preferred)

Collaborate with other internal teams such as compliance, fraud and risk, business development,

account management, optimization, and integration for cascading and/or escalations of merchants

payment-related concerns.

Work closely with the development team and provide recommendations for back-end tools that

improve customer service.

Contribute to process improvement in merchant support by identifying sources of merchant issues,

recognizing trends.

Should be open to work six days in a week and weekly off would be on roaster basis.

Should have experience in handling and working on 40-50 emails a day along with a certain

percentage of calling which will also be a part of the KRAs.

Develop comprehensive project plans along with key stakeholders.

Smart thinking and clear communication

Use and continually develop leadership skills.

Track Program/Project performance, specifically to analyse the successful completion of short and

long-term goals.

Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp.

on Technology front.

Superpowers/ Skills that will help you succeed in this role.

High level of drive, initiative and self-motivation

Understanding of Technology and User Experience

Oversee day-to-day operation.

Listen to team members feedback and resolve any issues or conflicts.

Willingness to experiment and improve continuously.

Should be proficient spontaneous in Hindi/English

Should have knowledge of Fintech terms or would have worked with any Banking / financial group.

Qualifications and skills:

Experience 1+ years , Strong Problem-solving skills, analytical and debugging skills.

Excellent multi-tasking skills and communication skills - both verbal and written

Open to work on weekends/non-working hours whenever required.

Knowledge of SQL, Jira, Wiki, and Kibana is an added advantage.

Understanding of payment flows.

Identified the Product development requirement and raise to the product development using Data

management policies strategies and operational guidelines.

Providing support to all internal/external teams for tech/operational queries.

More Jobs at Paytm

Sales Team Lead

Hyderabad

3 - 6 yrs

INR 4 - 7 Lacs

City Head - QR sales

Hyderabad

6 - 8 yrs

INR 15 - 20 Lacs

Key Account Manager- Oil& Gas

Bengaluru

5 - 9 yrs

INR 11 - 15 Lacs

Sales- Team Lead

Bengaluru

3 - 6 yrs

INR 4 - 7 Lacs

Area Sales Manager - Midmarket Sales (EDC Retail)

Bengaluru

3 - 7 yrs

INR 7 - 11 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Business Development Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Java Skills

Practice Java coding challenges to boost your skills

Start Practicing Java Now

Paytm

Fintech / Digital Payments

Noida

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Business Operations -MHD Enterprise