Business Operations Manager

Job Title: Business Operations Manager

Location: HSR Sector 2 Company: Hustle Hub ]
Industry: Co-working Spaces | Real Estate | Corporate Services
Reports To: Director of Operations / CEO
Type: Full-time

About Us:

[Insert Company Name] is a fast-growing company operating at the intersection of real estate, co-working, and corporate infrastructure. Our mission is to transform how businesses experience workspaces by offering flexible, innovative, and efficient solutions. We are looking for a strategic and driven Business Operations Manager to join our leadership team and ensure seamless operational performance across our locations.

Job Summary:

The Business Operations Manager will be responsible for overseeing daily operations, optimizing processes, managing teams, and driving business performance across multiple locations. The role requires experience in operational leadership within co-working, real estate, or corporate environments.

Key Responsibilities:Operational Leadership:

• Manage daily operations across co-working locations and real estate properties.

• Implement and standardize operational processes to ensure efficiency and consistency.
• Monitor facility management, housekeeping, IT, security, and vendor services.
• Ensure compliance with health & safety, legal, and regulatory requirements.

Business & Financial Performance:

• Drive P&L accountability across multiple sites.
• Develop and track KPIs to measure operational performance.
• Analyze financial reports, budgets, and forecasts to support strategic decisions.
• Identify cost-saving initiatives and revenue generation opportunities.

Client & Stakeholder Management:

• Maintain high client satisfaction and retention through excellent service delivery.
• Serve as the escalation point for operational issues or client concerns.
• Build strong relationships with corporate clients, tenants, and vendors.

Team Management:

• Lead, motivate, and develop on-site operations teams.
• Conduct training and performance evaluations.
• Build a culture of ownership, efficiency, and innovation

Strategic Projects:

• Support business expansion, including launching new locations or services.
• Coordinate with marketing, sales, and product teams to improve member experience.
• Work on process automation, system implementations, and technology upgrades.

Required Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Real Estate, or related field (MBA is a plus).
• 4–8 years of experience in business operations, preferably in real estate, co-working, or corporate services.
• Proven experience managing multi-site operations.
• Strong leadership, problem-solving, and decision-making skills.
• Financial acumen with experience managing budgets and forecasts.
• Excellent communication and interpersonal skills.
• Proficiency in tools like MS Office, CRM software, and ERP systems.

Preferred Experience:

• Experience with commercial real estate leasing or facilities management.
• Background in hospitality or high-end customer service environments.
• Knowledge of building management systems and compliance standards.

What We Offer:

• Competitive salary and performance-based bonuses.
• Opportunity to grow within a dynamic and expanding company.
• Flexible and innovative working environment.
• Health & wellness benefits.
• Exposure to strategic decision-making and leadership opportunities.

Job Type: Full-time

Pay: ₹400,000.00 - ₹800,000.00 per year

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person