Business Operations Analyst

General Summary:

Roles & Responsibilities

• Create and maintain compelling PowerPoint decks for internal and external training with wide distribution.
• Manage training logistics: send invites, create sign-in forms and surveys, and upload materials to internal/external platforms.
• Maintain and enhance the internal SharePoint training site (go/SELL), including quarterly audits and user engagement improvements.
• Track and report training metrics, ensuring accuracy and timely delivery.
• Collaborate with SMEs and cross-functional teams to design and develop engaging sales training content including presentations, instructional documents, and videos.
• Support quarterly QSales Enhancements Updates and external webinars through coordination, scheduling, and content preparation.

• Exceptional attention to detail and ability to self-QA work thoroughly.
• Strong written communication and editing skills, especially for captions, newsletters, and training scripts.
• Proactive task management and initiative - able to anticipate needs and act without reminders.
• Skilled in PowerPoint and design-aware, with adherence to style guides and formatting standards.
• Strong organizational skills to help maintain 400+ items on go/SELL SharePoint site and all internal Training team process documentation
• Effective collaboration with SMEs and team members, asking clarifying questions and engaging in real-time discussions.
• Logical problem-solving and adaptability in fast-paced environments.

• Minimum 3+ years of relevant experience in corporate training, instructional design, or sales enablement.
• 45 years of experience in a corporate or educational workforce, preferably in mobile or semiconductor industries.
• Demonstrated success in supporting training programs and working with cross-functional teams.
• Experience in conducting live training sessions and participating in real-time team meetings.

• Strong proficiency in MS PowerPoint and moderate knowledge of SharePoint.
• Familiarity with video creation tools.
• Working knowledge of Salesforce CRM and AI-driven training tools.
• Ability to support during PST hours and collaborate in real-time with SMEs and training leads.

5. Minimum Qualifications: