Business Operations Analyst

3 - 8 years

10 - 15 Lacs

Posted:5 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Position Summary
  • The Analyst Sales Operations is a strategic partner within the business operations team, driving operational excellence and supporting data-driven decision-making across sales functions
  • This role leverages advanced AI technologies, Copilot agents, and intelligent automation to optimize commission management, rebate validation, and stakeholder engagement
  • The ideal candidate will be passionate about transforming traditional workflows into scalable, intelligent systems that enhance accuracy, speed, and compliance
Key Responsibilities
Commission & Rebate Management:
  • Validate new commission claims and OEM rebate requests, ensuring alignment with approved quotes or pricing agreements.
  • Accurately calculate and process monthly commission payments using AI-enhanced tools for precision and auditability.
  • Organize review calls with Sales Representatives to resolve discrepancies and address payment-related inquiries, supported by Copilot-generated insights.
Process Optimization & Automation:
  • Design and maintain best-in-class processes, policies, and controls for commissions and rebates, embedding AI-driven logic and automation.
  • Lead initiatives to automate workflows using RPA, Copilot agents , and AI-based decision systems to streamline operations and reduce manual effort.
  • Apply advanced analytics (Excel, Tableau, ERP systems) and AI tools to analyze data, support decision-making, and drive continuous improvement.
Compliance & Audit:
  • Ensure all processes and policies comply with Internal Audit and Sarbanes-Oxley (SOX) requirements, integrating AI-powered controls and audit-ready documentation.
  • Maintain accurate records and support audit activities with automated traceability and reporting.
Stakeholder Management:
  • Manage multiple stakeholders and deliver accurate results within tight deadlines, leveraging AI to prioritize and track tasks.
  • Communicate effectively across teams and contribute to organization-wide initiatives, using Copilot agents to enhance collaboration and reporting.
Additional Duties:
  • Perform tasks as assigned by the supervisor or manager, maintaining a flexible and adaptive approach to evolving business needs and emerging AI capabilities.
Qualifications & Skills
  • Minimum 3+ years of experience in business or sales operations, preferably in the technology or semiconductor industry.
  • Bachelors degree in Business Administration, Supply Chain, Finance, Operations, or a related field.
  • Proven ability to quickly learn and adhere to standards, processes, and new technologies, especially those involving automation and AI .
  • Detail-oriented with strong information processing skills.
  • Strong proficiency in MS Excel and data analysis; experience with analytics platforms and AI tools preferred.
  • Experience in order management and familiarity with ERP systems such as Oracle and SAP is desired.
  • Hands-on experience with radical AI implementation in support functions is a plus.
Personal Attributes
  • Adaptable and committed to continuous improvement.
  • Collaborative and innovative mindset, with a strong interest in AI and automation.
  • Effective communicator and team player in a technology-driven environment.
Minimum Qualifications:
  • Bachelor's degree.
  • 2+ years of Finance, Accounting, or related work experience.

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Qualcomm

Technology

San Diego

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