Business Operations Analyst

3 - 8 years

7 - 11 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Responsibilities
Sales and Marketing Analytics
  • Deliver high-quality data analysis on the sales funnel, marketing campaign ROI, and customer acquisition trends.
  • Develop dashboards for conversion, retention, account growth across channels. Partner with teams to optimize targeting and growth.
Cross-functional Performance & Churn Metrics Reporting
  • Analyse product and feature adoption.
  • Build and maintain reporting frameworks that align Sales, Marketing, and Product, working closely with Finance to support revenue predictability.
  • Conduct analysis on pricing, discounting, ACV mix, and win/loss data
Data Governance & Process Improvement
  • Enhance analytics systems and processes through automation and best practices.
  • Maintain KPI contracts, data dictionaries, and attribution rules. Lead quarterly governance reviews with stakeholders
Requirements
  • Familiarity with using Microsoft Excel and CRM systems (Salesforce) are key .
  • Minimum 3 years in analytics within SaaS, B2B, or digital product environments. Proven ability to deliver commercial insights across revenue, marketing, and product performance
  • Drive experimentation and continuous improvement.
  • Keep up to date with analytics best practices

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