Business Manager

Job description

Job Role- Clinic Manager/Business Manager

Location-Pune,Hyderabad,Delhi,Mumbai ( All Mumbai Area)

Research Ayu is the fastest growing healthcare company in India. We work on complex

healthcare problems. We do research and find better solutions. We have 1000+

employees and we are the largest Ayurveda healthcare provider in India.

Our medicines are able to regenerate cartilage and Meniscus in the knee. We are able

to correct the metabolic issues in Diabetic patients. We also provide ayurvedic solutions

for PCOD and reversing RA and ANA.

Responsibility :

● One of your key responsibilities is to welcome patients and focus on customer

conversion and retention. Here are some strategies and actions you can take

to achieve these goals:

● Understand Your Customers: Develop a deep understanding of your target

audience and their needs. Conduct market research, collect customer

feedback, and analyze data to gain insights into their preferences, pain points,

and buying behavior.

● Create a Positive Customer Experience: Ensure that every interaction with

your business is positive and memorable. Train your staff to provide excellent

customer service, be responsive to inquiries and concerns, and go the extra

mile to exceed customer expectations.

● Offer Personalized Solutions: Tailor your products or services to meet the

specific needs of your customers. Offer customization options, personalized

recommendations, or exclusive deals to make them feel valued and

understood.

● Build Strong Relationships: Cultivate strong relationships with your customers

by maintaining regular communication. Use email marketing, social media, and

other channels to share relevant information, updates, and special offers.

Consider implementing a customer relationship management (CRM) system to

track interactions and stay organized.

● Provide Ongoing Support: Offer after-sales support to ensure customer

satisfaction and address any issues that may arise. Implement a customer

support system that allows customers to reach out easily, whether through

phone, email, or live chat.

● Develop and execute sales strategies to achieve monthly and annual revenue targets. Administrative Duties ● Oversee the maintenance of accurate sales records and client databases. ● Coordinate with medical staff to align sales efforts with clinic capabilities and goals. ● Ensure compliance with clinic policies and ethical sales practices. ● Identify opportunities for upselling and cross-selling services, including skincare treatments, cosmetic procedures, and retail products. ● Monitor sales performance metrics and generate regular performance reports. Job Type: Full-time ● Benefits: Provident Fund ● Schedule: Day shift ● Offs: One week off ● Supplemental pay types: Performance bonus ● Experience: Relevant experience preferred ● Work location: In person ● Brand: https://www.researchayu.com

Job Type: Full-time

Pay: ₹25,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person