Business Head

Job Description

Link-K Insurance TPA Private Limited, Hyderabad Industry - Health Insurance / TPA Role - Business Head Experience - 5 to 7 Years CTC - 11 to 13 LPA Preference - Immediate Joiner Roles & Responsibilities Take overall responsibility for the day-to-day management of the branch. Responsible for revenue targets of the branch. Lead a team of professionals in business development and customer retention and provide guidance to meet excellent customer service expectations. Develop and implement strategies to expand the branch's client base and increase revenue. Identify opportunities for growth and market penetration while maintaining existing client relationships. Maintaining excellent relationship with brokers and insurers Liaison with insurance companies and brokers in the smooth service delivery Regular client meetings, tracking and reporting to HO Attend review meetings of all large clients and ensure renewal of accounts. Managing branch expenses and maintaining efficient spend. Ensure that the branch operates in full compliance with all industry regulations, company policies, and legal requirements. Maintain a high standard of customer service by addressing customer queries, resolving issues, and handling escalations. Strive to enhance customer satisfaction, nurture customer delight and thereby loyalty. Foster a positive and productive work environment for the branch team. Provide leadership, motivation and mentorship to team members to maximize their potential and performance. Prepare regular reports on the branch's performance, financials and other relevant metrics. Present the reports to top management and participate in strategic planning discussions. Identify training needs within the branch and arrange suitable training programs to enhance the skills and knowledge of team members. Contant interaction with HO to address escalations. Collaborate with other branches, departments, and stakeholders within the organization to achieve overall company objectives and ensure seamless operations. Interested candidate can send your updated resume to careers@linkktpa.com Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹120,000.00 per month Benefits: Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person