Business Development Officer - CHA & Freight forwarding

About the Company

Provide a brief introduction to the company, its mission, and culture.

About the Role

A short paragraph summarizing the key role responsibilities.

Responsibilities

• Sales & Business Development

• Identify and target shippers, importers, and exporters with ocean freight requirements.
• Promote FCL, LCL, breakbulk, and project cargo services to prospective clients.
• Negotiate freight rates, surcharges, and contract terms to achieve profitability.

• Client Relationship Management

• Build and maintain long-term relationships with clients to encourage repeat business.
• Provide consultative support to clients on trade lanes, transit times, and cost-effective routing.
• Handle customer queries related to schedules, documentation, and shipment tracking.

• Market Research & Pricing

• Monitor global sea freight market trends, freight rate fluctuations, and competitor activities.
• Identify emerging trade lanes and new business opportunities for expansion.
• Work with pricing teams to secure competitive ocean freight rates from carriers.

• Coordination & Service Delivery

• Liaise with shipping lines, NVOCCs, and overseas agents for space bookings and service commitments.
• Coordinate with operations and documentation teams to ensure timely cargo handling.
• Ensure smooth transition of confirmed bookings from sales to execution teams.

• Reporting & Compliance

• Maintain an updated database of leads, prospects, and client interactions.
• Submit regular sales performance reports to management.
• Ensure compliance with shipping regulations, company policies, and contractual obligations.

Preferred Skills

List of preferred skills.: 1.Bachelor’s degree in Business, Marketing, Logistics, or related field.

2.Minimum 3–5 years of sales/business development experience in ocean freight.

3.Existing network of ocean freight customers preferred.

4.Willingness to travel for client visits and industry events.

Visual Software; MS Office; Email; Internet, ERP

1.In-depth knowledge of ocean freight services, trade routes, and carrier networks.

2.Strong negotiation and closing skills.

3.Excellent communication and presentation abilities.

4.Ability to build rapport and trust with clients.

5.Proficient in MS Office and CRM tools.

Pay range and compensation package

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