Business Development

Job Roles -Business Development Manager / Key Accounts Manager/ Customer Relationship Executive Manager

Company:

Employment Details:

• Employment Type:

• Industry:

• Department:

• Location:

• Shift:

• Experience Required:

• Salary Range:

• Domain:

• Joining Preference:

Job Overview:

Business Development, Key Accounts, and Customer Relationship roles

Key Responsibilities:

Business Development & Sales:

• Own the complete sales lifecycle from lead generation to closure and post-sales coordination

• Identify and acquire new clients, especially in IT & BFSI domains

• Build and manage relationships with CXO-level stakeholders and decision-makers

• Track market trends, competitor activities, and BFSI opportunities

• Collaborate with technical and delivery teams for proposals, SOWs, presentations, and RFP responses

• Handle negotiations, pricing, rate cards, renewals, and commercial discussions

• Ensure timely approvals for timesheets, invoicing, and collections

Key Accounts / Customer Relationship / CRM:

• Act as the single point of contact for assigned key accounts

• Build long-term, trusted client relationships across IT & BFSI sectors

• Drive account growth through upsell and cross-sell opportunities

• Coordinate with internal delivery and support teams for smooth operations

• Conduct QBRs/MBRs to review performance, gather feedback, and understand future requirements

• Maintain accurate CRM records including pipelines, interactions, and meetings

• Drive customer success initiatives, track NPS, and ensure client retention

• Support contract renewals, extensions, documentation, and compliance

Required Skills & Qualifications:

• Bachelors degree in Business, Marketing, IT (MBA in Marketing preferred)

• 2+ years of proven experience in IT Sales / Business Development

• Strong understanding of IT Services, Managed Services, SaaS, APIs, Data Analytics, and BI tools

• Excellent communication, negotiation, and presentation skills

• Ability to engage and influence CXO-level stakeholders

• Proficiency in MS Office (Excel, PowerPoint) and CRM tools

• Target-driven, self-motivated, and solution-oriented mindset

• Strong logical, analytical, and problem-solving abilities

Preferred:

• Prior BFSI domain experience (Banking, Financial Services & Insurance)

Interview Process:

• Telephonic Screening

• Virtual Interview

• Face-to-Face Interview

Skills:

Business Development, IT Sales, B2B Sales, Key Account Management, Customer Relationship Management, Managed Services, IT Consulting, BFSI Projects, CXO Engagement, Solution Selling

How to Apply:

Interested candidates may share their updated resume along with current & expected CTC and notice period details.

Email: