Business Development Executive

1. Pricing & Quotations

• Provide accurate pricing based on customer inquiries by understanding application, volume, and other relevant parameters.
  
• Share monthly price updates with customers and gather insights on their projections.
  
• Circulate updated price lists to internal teams on a regular basis.
  

2. Sales Conversion & Customer Follow-ups

• Proactively follow up on leads and enquiries to convert them into orders, ensuring negotiations are managed effectively.
  
• Track and obtain feedback on product samples. If approved, push for trial orders; if not, gather customers standards, methods, and required data to propose suitable alternatives.
  
• Follow up on outstanding payments and pending customer responses.
  

3. Account Revival & Growth

• Identify and reactivate inactive, stopped, or frozen customer accounts.
  
• Rebuild relationships and reinstate business with dormant clients.
  

4. Product Portfolio Expansion

• Promote the addition of new pigments and related products to expand customers’ basket.
  

5. Customer Engagement

• Conduct regular customer visits to strengthen relationships and identify business opportunities.
  
• Address customer queries and coordinate customized solutions as required.
  

6. Internal Coordination

• Collaborate closely with factory operations and technical teams to:
  
• Streamline dispatch of pending orders, technical documents, and COA.
  
• Stay updated on new product developments and ensure timely follow-up on test reports and results.
  
• Resolve product-related complaints efficiently.
  

7. Marketing & Exhibitions

• Take charge of exhibition material, ensuring timely preparation and availability for events.
  

8. Reporting & Data Management

• Prepare domestic sales reports for internal review and evaluation.
  
• Maintain and regularly update customer data in Salesforce (formerly Google Sheets) for customer mapping and analysis.
  

9. Tender Participation

• Submit relevant tender applications on time, ensuring all required documentation is complete and shared with concerned stakeholders.