As an RCM QA AR , you will play a critical role in ensuring the accuracy, compliance, and efficiency of our Accounts Receivable (AR) processes. Youll conduct audits, identify trends, and collaborate closely with the operations and compliance teams to support continuous improvement and maintain high-quality standards. Key Responsibilities Conduct quality assurance audits for the RCM AR process. Evaluate the accuracy of claims, guideline adherence, and correct use of medical codes (CPT, ICD-10, HCPCS). Identify recurring errors and work with leadership to implement process enhancements or training. Provide detailed and actionable feedback to the AR team. Assist in developing and refining QA policies and procedures. Track quality metrics and perform root cause analysis. Support preparation of reports for internal and external requirements. Qualifications Graduation in any discipline. 3+ years of experience in US Healthcare RCM AR Calling (Voice Process) . 1+ year in a QA – AR role. Strong analytical, communication, and documentation skills. Familiarity with EMR/EHR and billing platforms like Epic, Modmed, ECW, Allscripts (preferred). Interested? Reach Out to Us! Rajalakshmi Kannan +91 95260 17766 rajalakshmi@wavehca.com Nasiya +91 85902 01716 nasiya@wavehca.com

Key Responsibilities: Conduct onboarding training sessions for new hires Design and deliver effective training programs, presentations, manuals, and assessments Manage classroom sessions and ensure training effectiveness Collaborate with QA to identify knowledge gaps and align process understanding Revamp training content as per client and process requirements Conduct periodic refresher trainings and process updates Provide floor support and troubleshoot trainee queries Stay updated on industry trends and best practices Required Skills & Qualifications: 4+ years of experience in US Healthcare RCM (mandatory) Minimum 1 year of experience as a Trainer (on paper) Strong knowledge in Physician Billing and Accounts Receivable (AR) Excellent communication, analytical, and presentation skills Ability to create training materials and manage end-to-end training cycles Experience working in a fast-paced, process-driven environment Preferred: Immediate joiners Experience in process documentation and SOP creation Exposure to US Healthcare compliance and regulatory updates Contact Details: Rajalakshmi Kannan rajalakshmi@wavehca.com | +91 95260 17766 Nasiya nasiya@wavehca.com | +91 85902 01716

We are hiring Business Development Executives (BDEs) with excellent communication skills and a neutral English accent (without MTI) . This role involves cold calling and appointment scheduling for our sales team. Ideal for freshers or experienced professionals who want to build a career in international business development and client acquisition. Roles & Responsibilities Conduct cold calls to prospective clients from targeted lists. Introduce the company's services in a clear and professional manner. Schedule qualified appointments for the sales team. Maintain accurate records of interactions in CRM Coordinate follow-ups with the internal sales team Meet daily/weekly call targets and appointment goals Key Requirements Excellent verbal communication skills in English. Neutral accent (No MTI or regional influence). Ability to communicate clearly, confidently, and professionally. Prior experience in cold calling, or outbound sales preferred. Strong listening and objection-handling skills. Familiarity with CRM systems is a plus. Willingness to work in US time zones/Night shift. Only Kerala candidates need apply. Preferred Female Candidate. Contact : Rajalakshmi - 9526017766 - rajalakshmi@wavehca.com