As an RCM QA AR , you will play a critical role in ensuring the accuracy, compliance, and efficiency of our Accounts Receivable (AR) processes. Youll conduct audits, identify trends, and collaborate closely with the operations and compliance teams to support continuous improvement and maintain high-quality standards. Key Responsibilities Conduct quality assurance audits for the RCM AR process. Evaluate the accuracy of claims, guideline adherence, and correct use of medical codes (CPT, ICD-10, HCPCS). Identify recurring errors and work with leadership to implement process enhancements or training. Provide detailed and actionable feedback to the AR team. Assist in developing and refining QA policies and procedures. Track quality metrics and perform root cause analysis. Support preparation of reports for internal and external requirements. Qualifications Graduation in any discipline. 3+ years of experience in US Healthcare RCM AR Calling (Voice Process) . 1+ year in a QA – AR role. Strong analytical, communication, and documentation skills. Familiarity with EMR/EHR and billing platforms like Epic, Modmed, ECW, Allscripts (preferred). Interested? Reach Out to Us! Rajalakshmi Kannan +91 95260 17766 rajalakshmi@wavehca.com Nasiya +91 85902 01716 nasiya@wavehca.com

Key Responsibilities: Conduct onboarding training sessions for new hires Design and deliver effective training programs, presentations, manuals, and assessments Manage classroom sessions and ensure training effectiveness Collaborate with QA to identify knowledge gaps and align process understanding Revamp training content as per client and process requirements Conduct periodic refresher trainings and process updates Provide floor support and troubleshoot trainee queries Stay updated on industry trends and best practices Required Skills & Qualifications: 4+ years of experience in US Healthcare RCM (mandatory) Minimum 1 year of experience as a Trainer (on paper) Strong knowledge in Physician Billing and Accounts Receivable (AR) Excellent communication, analytical, and presentation skills Ability to create training materials and manage end-to-end training cycles Experience working in a fast-paced, process-driven environment Preferred: Immediate joiners Experience in process documentation and SOP creation Exposure to US Healthcare compliance and regulatory updates Contact Details: Rajalakshmi Kannan rajalakshmi@wavehca.com | +91 95260 17766 Nasiya nasiya@wavehca.com | +91 85902 01716

We are hiring Business Development Executives (BDEs) with excellent communication skills and a neutral English accent (without MTI) . This role involves cold calling and appointment scheduling for our sales team. Ideal for freshers or experienced professionals who want to build a career in international business development and client acquisition. Roles & Responsibilities Conduct cold calls to prospective clients from targeted lists. Introduce the company's services in a clear and professional manner. Schedule qualified appointments for the sales team. Maintain accurate records of interactions in CRM Coordinate follow-ups with the internal sales team Meet daily/weekly call targets and appointment goals Key Requirements Excellent verbal communication skills in English. Neutral accent (No MTI or regional influence). Ability to communicate clearly, confidently, and professionally. Prior experience in cold calling, or outbound sales preferred. Strong listening and objection-handling skills. Familiarity with CRM systems is a plus. Willingness to work in US time zones/Night shift. Only Kerala candidates need apply. Preferred Female Candidate. Contact : Rajalakshmi - 9526017766 - rajalakshmi@wavehca.com

Job Description: We are seeking a results-driven and experienced Assistant Manager RCM AR Process to join our growing team in Cochin . The ideal candidate should possess a strong background in medical billing and revenue cycle management, specifically in Accounts Receivable (AR) follow-up . Key Responsibilities: Lead and manage a team of AR follow-up executives handling US healthcare claims. Monitor team performance metrics, KPIs, and SLAs. Conduct regular audits to ensure compliance with process guidelines and client expectations. Provide training, mentoring, and performance feedback to team members. Handle client communication, escalations, and reporting. Drive process improvements and productivity initiatives. Work closely with QA and operations teams to ensure quality delivery. Requirements: Minimum 5+ years of experience in US Healthcare RCM AR follow-up. At least 1–2 years in a sr team lead or assistant manager capacity. Strong knowledge of denial management, payer guidelines, and AR aging. Excellent communication, leadership, and analytical skills. Proficiency in MS Excel, reporting tools, and billing software. Willingness to work night shifts from the Cochin office.

As an RCM QA AR , you will play a critical role in ensuring the accuracy, compliance, and efficiency of our Accounts Receivable (AR) processes. Youll conduct audits, identify trends, and collaborate closely with the operations and compliance teams to support continuous improvement and maintain high-quality standards. Key Responsibilities Conduct quality assurance audits for the RCM AR process. Evaluate the accuracy of claims, guideline adherence, and correct use of medical codes (CPT, ICD-10, HCPCS). Identify recurring errors and work with leadership to implement process enhancements or training. Provide detailed and actionable feedback to the AR team. Assist in developing and refining QA policies and procedures. Track quality metrics and perform root cause analysis. Support preparation of reports for internal and external requirements. Qualifications Graduation in any discipline. 3+ years of experience in US Healthcare RCM AR Calling (Voice Process) . 1+ year in a QA – AR role. Strong analytical, communication, and documentation skills. Familiarity with EMR/EHR and billing platforms like Epic, Modmed, ECW, Allscripts (preferred). Interested? Reach Out to Us! Rajalakshmi Kannan +91 95260 17766 rajalakshmi@wavehca.com Nasiya +91 85902 01716 nasiya@wavehca.com

Immediate Job Opening at Wave Online Infoway Pvt. Ltd. Position: HR Executive Location: Cochin (Work from Office) Shift: Night Experience: 1 year+ Only Female candidates and Cochin based profiles. About Us: Wave Online Infoway Pvt. Ltd. is a leading company committed to excellence and innovation. We are looking for a dynamic and motivated HR Executive to join our team in Cochin. If you are passionate about HR and have over a year of experience, we want to hear from you! Responsibilities: • Serve as the main point of contact for night shift employees for HR-related queries. • Address and resolve employee concerns and grievances in a timely manner. • Conduct interviews and recruit candidates for open positions. • Manage the onboarding process for new hires, including orientation and training. • Ensure all new employees are well-integrated into the night shift team. • Ensure compliance with company policies and procedures during night shifts. • Handle disciplinary actions when necessary, following company guidelines. • Track and manage attendance and leave records for night shift employees. Address attendance issues and implement corrective actions if needed. • Coordinate with employees and operations team for leave approvals and scheduling. • Ensure a safe and healthy work environment for night shift employees. • Maintain accurate employee records and update HR databases regularly. • Prepare and submit HR reports and documentation as required. • Assist with payroll processing for night shift employees. • Plan and organize employee engagement activities and events for night shift staff. • Recognize and reward employee achievements and contributions. • Encourage team building and collaboration among night shift employees. • Implement strategies to maintain a harmonious work environment. • Provide regular reports and feedback to HR and management regarding night shift operations. • Ensure compliance and regulations specific to night shifts. • Implement modern sourcing/recruiting methods. • Handle end-to-end recruitment processes. • Prior experience in recruitment, including job portals, telephonic interviews, and conducting face-to-face interviews. • Manage and oversee a team of professionals, ensuring smooth HR operations and effective teamwork. Qualifications: • Bachelors degree in Human Resources or a related field. • Proficient in Microsoft Office Suite. • Strong understanding of the recruiting process. • Excellent communication and interpersonal skills. • Experience in team handling and HR operations management. How to Apply: Interested candidates can send their updated resume to: @. | + – @. | + – Empowering healthcare through expert RCM solutions.