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Ujjivan Small Finance Bank
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Business Development Executive

Business Development Executive

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Ujjivan Small Finance Bank

1 - 6 years

2 - 5 Lacs

bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

business development sales marketing selling fd retail banking hni casa banking products retail account opening liability products training programs rd current account irda dispensing acquisition alternate channel branch banking crm unsecured loans

Work Mode

Work from Office

Job Type

Full Time

Job Description

ROLEPURPOSE & OBJECTIVE

Theincumbent will be primarily responsible to -

Acquirenew customers for liabilities from open market
Assistthe CRS - unsecured loans for conversion of existing borrowingcustomers for liabilities
Enhancethe relationship with the existing customers by cross-sellingproducts and services as per the profile & need of thecustomers
Train/assistcustomers to use ATM and BCs; drive usage of alternate channels

SIZEOF THE ROLE

FINANCIALSIZE

NON-FINANCIALSIZE

Targetassigned as per the branch
CASABook as per the branch
TDBook as per the branch
Segmentwise book (NR, Senior Citizen, HNI etc) as per the branch

Numbertarget for all the respective products.
CA
SA
TD

KEYDUTIES & RESPONSIBILITIES OF THE ROLE

Business

Meetthe set targets on liabilities in terms of open marketacquisition & existing customer conversion
Understandneed and acquire customers who meet the criteria for liabilityproducts through either of the below channels:

Leadsgenerated by branch staff and personal leads
Referralsgenerated from existing customers
Alternatechannels

Maintainthe database of the prospects, meet select prospects and managethe relationship thereafter
AccompanyCRS-Unsecured loans on the field for actively driving conversionof existing borrowing customers into liabilities customer
Crosssell other secured loan products of Ujjivan and pass qualityleads to respective loan officers
Sharecustomer insights/product related feedback with the Sales Manager- Liabilities

Customers

Interactwith customers in a courteous and professional manner; provideprompt, efficient and accurate services
Reducecustomer dormancy and customer attrition by continuous engagement/ interaction
Resolvesthe customer queries on various accounts, FD / RD, remittances &third party product

InternalProcesses

Guidethe customer to fill the Account Opening Form;ensure receipt and verification of KYC documents; obtain customersignatures on all mandatory documents
Strictlyadhere & maintain compliance to KYC norms
Drivethe usage of alternate channels such as ATMs, BCs and assistcustomers to use ATMs for dispensing cash

Learning& Performance

Maintainup to date knowledge of the liabilities products and services aswell as a working knowledge of other products offered in thebranch
Resolvequeries raised by CRS-unsecured loans w.r.t liability productsand support them in selling liabilities
Ensureadherence to training man-days/ mandatory training programs forself

Ensuregoal setting, mid-year review and performance appraisal processesare completed within specified timelines

MINIMUMREQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

Graduate,preferably in commerce and related streams

Experience

1year experience, preferably in sales

Certifications

AMFI/ IRDA Certified

FunctionalSkills

Basicknowledge on retail banking products
Documentationskills
Processcompliance focus
Communicationskills: fluent in the local language

BehavioralSkills

Courteouscustomer service skills
TimeManagement
Sellingskills
Telephoniccold calling skills
Willingnessto travel & relocation as per business requirements andcareer opportunities

Competencies

Planning& Organizing
DrivingExecution
ManagingRelationships
CustomerFocus

KEYINTERACTIONS

INTERNAL

EXTERNAL

BranchTeam Unsecured Loans (CRM, CRS); Secured Loans (LoanOfficers); Operations team
RegionalProduct & Marketing team
StateHR

BCAgents

Location - Bailhongal , Bengaluru , Bannerghatta , Belgaum , Ballari , Bhadravati , Bijapur , Challakere , Chikkaballapura , Chintamani , Chitradurga , Davangere , Dharwad , Gadag , Goa , Kalburagi , Hassan , Haveri , Hospet , Hosakote , Jamkhandi , Kothamangalam , Maddur , Magadi , Malkajgiri , Mangaluru , Mapusa , Medchal , Mysuru , Nagar , Nelamangala , Peenya , Puttur , Thrissur , Ramanujnagar , Rajanagaram , Shimoga , Sira , Tiptur , Tiruchirapalli , Tumkur , Udupi , Vasco Da Gama,Yelahanka

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Ujjivan Small Finance Bank

Banking and Financial Services

Bengaluru

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Business Development Executive