Business Development Executive

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  Handle inbound and outbound calls to prospective students and parents regarding KCIC programs.
• Provide courteous, accurate, and timely information about available study options and admission processes.
• Understand student interests and connect them with the appropriate counsellor for detailed assistance.
• Schedule and confirm counselling appointments, ensuring seamless coordination.
• Maintain a warm, professional, and service-oriented communication style at all times.
  

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  Record all student interactions and updates accurately in the CRM system.
• Track daily call volumes, appointments scheduled, and follow-up outcomes.
• Prepare and share regular activity and conversion reports with the admissions team.
  

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  Work closely with counsellors, marketing, and admissions teams to ensure a smooth flow of communication.
• Support student recruitment events such as webinars, open houses, and school outreach sessions.
• Collect feedback from students and parents to enhance service quality and engagement

Requirements

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  Bachelor’s degree in any discipline.
• 1–3 years of experience as a Customer Service Executive, Guest Relations Executive, Client Service Executive, or Business Development Executive, preferably in the hospitality or education industry.
• Excellent communication and interpersonal skills with strong phone etiquette.

• Pleasant personality with a student-first and service-oriented mindset.
• Ability to multitask, work under pressure, and achieve daily call and follow-up targets.
• Willingness to work six days a week and travel locally when required.

Benefits

• Be part of a globally connected institution shaping international education for Indian students.

• Friendly and collaborative work culture with growth opportunities into counselling or admissions roles.
• Opportunity to make a positive impact on students’ educational journeys