Business Analyst

Business Unit:

Reporting To:

Location:

Company Profile:

A leading technology provider exclusive to the travel industry,with more than 25 years’ real-world experience. Our team consists of have 500+ travel tech experts, solving the biggest technological issues that tour and rail operators face. 10,000 travel professionals use our technology every single day. They choose us because our technology is richer, more complete and more customer centric than any other in the marketplace.

Duties and Responsibilities:

• Engaging with clients for gathering, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and detailed test plans.
• Creating BRDs, FRDs, user stories
• Analyze and document business processes.
• Document workflows and results of business analysis and obtain sign-off from client on the specifications.
• To provide the link between the customer, development team and any third-party regarding software functionality, throughout the development lifecycle.
• Day to day management of change requests in relation to the project plans to ensure agreed deadlines are met.
• Weekly reports to be produced for the project manager showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
• Design and develop solutions aligned to business objectives.

Skills Required:

• Should be well versed with the Travel Industry and Domain.
• Demonstrable evidence of analyzing and documenting complex business processes.
• Demonstrable experience writing requirements specifications for Information Systems.
• A proven track record in Software Development.
• End to end experience of the project lifecycle.
• Experience in Agile.
• Proven experience interacting directly with end users – customer facing role.
• Experience in working on system integrations via API.
• Excellent written and verbal communication and interpersonal skills.
• Willingness to travel to ODL client sites as required.
• Desire and willingness to travel to client site to conduct training workshops.

Experience Required:

• 3-5 years of relevant experience in IT Business Analysis

Educational Qualifications:

• Graduate in relevant IT field
• Preferable in Software Engineering