Business Analyst

Essential Functions / Deliverables

• Requirements Gathering & Documentation

  Engage with stakeholders to elicit business needs and document clear, testable user stories and requirements.

• Agile Participation

  Attend and contribute to daily stand-ups, sprint planning, reviews, and retrospectives; ensure stories are ready for grooming and development.

• Collaboration with Cross-Functional Teams

  – Liaise with development, QA, and UI/UX to validate understanding and ensure feasibility of requirements.

• Process Evaluation & Improvement

  – Identify opportunities to enhance processes and workflows; support BA team in change initiatives.

• Wire framing & Prototyping

  – Create visual models and wireframes to support requirement clarity. 

• Documentation & Traceability

  – Maintain updated BRDs, user stories, and requirement traceability across the project lifecycle. 

• UAT Support

  – Assist in planning and executing User Acceptance Testing and capturing feedback for refinements. 

• Stakeholder Communication –

  Provide regular updates, demo outcomes, and clarifications to stakeholders. 

• Compliance & Governance Adherence

  – Ensure BA work aligns with internal policies and documentation standards.

• Company Culture & Professional Growth

  : Promote knowledge sharing, continuous learning, compliance, and collaboration in line with SKO’s values.

Requirements

Education : Bachelor’s degree in business, Computer Science, or a related field

Certifications (Preferred) :

Required Professional Experience :

Technical/Computer Skills :

• Tools & Applications: Proficiency in Microsoft Word, Excel, and Outlook
  
• Analysis & Documentation: Requirements gathering, process mapping, and documentation
  
• Testing: User Acceptance Testing (UAT) planning and execution
  
• Project Management: Creating project plans and timelines
  
• Stakeholder Communication: Translating business needs into technical specifications
  

Professional competencies :  Executing agile delivery in SaaS/PaaS environments. Understanding of requirement elicitation techniques, basic SQL/querying for analysis, familiarity with Agile principles

• Ability to take Standard, Operational & tactical decisions.
  
• Ability to lead, own, and deliver projects
  
• Adaptability to learn and implement new technologies quickly
  
• High level of problem-solving and debugging capability
  
• Collaboration across teams (cross-functional working)
  
• Strong communication (verbal and written) skills
  
• Team collaboration and coordination skills
  

Ethics & Compliance: