Business Analyst

Job Description

About The Role Job Title: Business Analyst US Healthcare (RCM AR & Workflow Tools) Location: Bangalore, Chennai or Hyderabad Experience: 4-8 years Job Summary: We are looking for a highly analytical and result-oriented Business Analyst with deep expertise in US Healthcare Revenue Cycle Management (RCM) especially Accounts Receivable (AR). The ideal candidate will play a pivotal role in driving requirement analysis, workflow optimization, sprint planning, and stakeholder engagement. Experience with workflow tools and agile ceremonies is essential. Key Responsibilities: Analyze and document end-to-end AR workflows and identify improvement opportunities Gather, validate, and translate business requirements into clear, actionable user stories and functional specs Facilitate and participate in sprint planning, backlog grooming, daily stand-ups, and sprint retrospectives Collaborate closely with Operations team to align business goals with delivery timelines Drive and coordinate User Acceptance Testing (UAT), including test case preparation and defect tracking Create reports, dashboards, and KPIs to support product process usage monitoring Build strong relationships with internal/external stakeholders and communicate insights and recommendations clearly Ensure compliance with HIPAA and all relevant data protection standards Required Skills & Experience: 4-8 years of hands-on experience in US healthcare RCM, with strong focus on AR (denials, appeals, cash posting, and collections) Proven track record with workflow automation tools Strong Agile experience, including sprint planning, backlog management, and delivery tracking Experience coordinating with PMG and supporting UAT lifecycle Exceptional communication and stakeholder management skills Highly analytical, outcome-focused, and capable of translating business challenges into solutionsPreferred Qualifications: Knowledge of healthcare EDI formats (835/837), clearinghouses, or EHR systems like Epic/Cerner