Business Analyst

Company Description

We are a Series A Funded New Age Information Security & Data Analytics Company and we take pride in the fact that we have been delivering value to our customers with our innovative offerings and helping them adopt a variety of our security solutions that are based on cutting edge technologies like Artificial Intelligence, Predictive Intelligence, Facial Biometrics and so on.

We are among the top 5 Cyber excellence companies globally (Holger Schulze awards) and have won similar recognitions at National and International arenas.

To our credit, more than 100 customers in India already trust us and the list is only growing. Exciting things are happening at Innefu and we are all game for a big leap forward.

As a Business Analyst at Innefu Lab, you will play a crucial role in helping our organization make informed business decisions and drive efficiency and profitability. You will work closely with cross-functional teams to analyze data, gather insights, and provide recommendations that will shape our strategic direction. Your responsibilities will include, but are not limited to:

Scope of Work/Objective

As an Analyst, you will act as an in analyst for our OSINT (Open-Source Intelligence)/social Media Analysis product. You would be responsible for gathering and analyze happenings and prepare well researched study reports, run daily analysis, support the customer in day-to-day activities using our product.

You will also be needed to collaborate with external customers, internal teams to resolve client queries and issues. Duties include working with internal business customers to understand their requirements, maintaining requirement documents, providing training and application support.

Major responsibilities

• Conduct secondary research and reports of different kinds.

• Perform functionality validation of the solution and check whether all functionalities are successfully implemented.

• Communicate regularly with business users and technical staff to ensure issues (if any) are resolved in a timely manner.

• Learn the internal business applications, their structure, functionality and technology in detail

• Assist in training procedures and documentation for end users.

• Effectively interact with other members of the team.

• Other duties as assigned.

Necessary Skills –

• Ability to multitask by working with multiple initiatives

• Social media and tech-savvy

• Able to interact with IT and business customers to elicit requirements

• Able to do impact and gap analysis

• Excellent written and verbal communication skills to ensure the highest level of customer satisfaction

• Strong attention to detail

• Logical mind with keen analytical skills

• Clear and concise communicator, in both written and verbal

• Organized and efficient with dedication and hard work

• Ability to respond well under pressure

• Strong interpersonal skills.

• Experience as a Business Analyst or Analyst will be an added advantage

• Geo-political acumen would be a good to have