Business Analyst

Job Title: Business Analyst

Department: Product & Analytics

Location: Chandigarh

Employment Type: Full-Time

Position Summary :We are seeking a sharp, data-driven Business Analyst to support one of Hoolime’s core operational teams. This is a hands-on role ideal for someone who thrives in fast-paced, execution-oriented environments and enjoys drawing insights from data to improve business outcomes. The analyst will work closely with an assigned team to understand their workflows, define success metrics, track and report performance, identify trends, and recommend changes to enhance efficiency and quality. Success in this role will be measured by your ability to translate data into actionable business decisions that improve operational performance.

Key Focus AreasBusiness Analysts will be assigned to one of the following operational verticals:

· Clinical Documentation QA

· Operational Support (Scheduling, Intake, Authorizations)

· Revenue Cycle Management (RCM)

· Recruiting Process Outsourcing

· Finance & Accounting

Key Responsibilities

· Understand team workflows and develop a deep grasp of their processes and performance drivers.

· Define, monitor, and report on quality and efficiency metrics.

· Track performance trends and highlight areas for improvement.

· Prepare dashboards, weekly/monthly reports, and management summaries.

· Identify process bottlenecks and recommend actionable improvements

· Partner with cross-functional leaders to implement and monitor process changes.

· Present findings and insights clearly using visuals and concise storytelling.

Qualifications

· Bachelor’s degree in Business, Economics, Engineering, or a related field.

· 1–4 years of experience in a fast-paced environment such as a startup, consulting firm, or financial services company.

· Advanced Excel or Google Sheets skills (5/5 level) — strong with formulas, formatting, and manual data manipulation.

· Proven ability to draw insights from data and communicate them effectively.

· Excellent organizational and analytical skills; comfortable managing multiple priorities.

· Clear, confident communicator — able to work closely with both leadership and operations teams.

· No requirement for technical coding (SQL, Python, etc.), though comfort with data handling is essential.Preferred Attributes

· Strong attention to detail and problem-solving orientation.

· Enjoys working in dynamic environments and adapting to new challenges.

· Curious, proactive, and eager to learn business operations end-to-end.

Why Hoolime

· Direct exposure to real-world operations across healthcare and professional services.

· Opportunity to work closely with senior leadership and impact key business metrics.

· Career growth in analytics, operations, or business management.

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person