Business Analyst (HCM)

About The Role

Business Analyst

Talent and Performance Management

Agile principles

Key Responsibilities

Must-have responsibilities (primary, day-to-day)

• Elicit, document and prioritize business requirements from stakeholders; translate into clear user stories, epics and acceptance criteria.
• Facilitate Agile ceremonies (daily stand-ups, sprint planning, reviews, retrospectives) and support backlog grooming and sprint execution.
• Act as the primary liaison between business stakeholders and technical teams to ensure alignment on scope, timelines and outcomes.
• Perform gap analysis, process modeling and quick prototypes to validate proposed solutions and drive decision-making.
• Coordinate and support system, integration and user acceptance testing to validate deliverables against requirements.
• Identify, track and mitigate project risks and issues; escalate and document contingency plans to minimize impact on timelines.
• Provide regular progress updates, status reports and risk assessments to stakeholders and project leads.
  

Nice-to-have Responsibilities

• Support configuration and optimization activities within Talent and Performance Management modules of HCM platforms.
• Develop higher-fidelity prototypes and detailed process documentation to accelerate implementation handovers.
• Assist with integration design considerations, data mapping and vendor coordination where applicable.
• Contribute to continuous improvement initiatives and Agile maturity efforts across teams.
• Mentor junior BAs or coordinate cross-functional knowledge-sharing sessions.
  

Skills & Qualifications

• 5+ years of proven experience in Business Analysis and Project Management.
• Demonstrated experience with Human Capital Management (HCM) systems, specifically Talent and Performance Management modules.
• Strong understanding of Agile methodology, including sprint facilitation.
• Excellent communication, documentation, and stakeholder management skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Experience in prototyping, process modeling, and quality assurance testing.
• Familiarity with tools such as JIRA, Confluence, or similar Agile platforms.
  

Preferred Qualifications

• Experience with enterprise HR platforms such as Workday, SuccessFactors, or Oracle HCM.
• Agile certification (e.g., CSM, PSM, or PMI-ACP) is an advantage.
• Prior experience working with global teams in a distributed setup.