Business Analyst

Job Description

Key Responsibilities: Collaborate with cross-functional teams (PMs, Architects, Engineers, Designers) to define scope, solutions, and risks Analyse and document business scenarios for system automation or process enhancements Drive creation of key documentation: # User requirements # Functional/technical specs # Process flows # Training/work instructions # Computer system validation artifacts Develop technical documentation and SOPs Coordinate communications across business units and IT teams Support and facilitate User Acceptance Testing (UAT) Ensure compliance with GxP documentation standards Required Skills & Experience: 5–7 years as an IT Business Systems Analyst in high-growth, agile environments Strong foundation in both Agile and Waterfall methodologies Experience working with tools such as Lucid, JIRA, Service Now, Confluence, Wireframing Tools Proven ability to handle multiple projects simultaneously, managing priorities and deadlines across cross-functional teams Experience in application development lifecycle, process modelling, use cases, and UAT Prior experience creating technical and validation documentation Excellent written, verbal, and facilitation skills Strong analytical mindset with a detail-oriented approach Proficient in Microsoft Office, Google Suite (Docs, Sheets, Slides) Show more Show less