Business Analyst – General Insurance Domain

We have an urgent requirement for Business Analyst – General Insurance Domain for our client based in Tharamani, Chennai

Key Responsibilities

• Conduct detailed Business Analysis to gather, document, and analyze requirements from stakeholders.
• Work closely with clients and internal teams to understand end-to-end processes in General Insurance, with a strong focus on Fire, Engineering, Liability, Accident, and Marine lines of business.
• Prepare key documentation such as Functional Requirements Document (FRD), Acceptance Criteria Document (ACD), and maintain requirement traceability matrices.
• Create clear and effective user flows, process flow charts, and functional diagrams to support system understanding and solution design.
• Analyze and map existing business processes, ensuring comprehensive coverage of all functional requirements.
• Collaborate with users to prioritize and validate requirements, keeping expectations realistic and within project scope.
• Act as a liaison between stakeholders and technical teams to ensure smooth communication and accurate delivery.
• Provide functional expertise in underwriting, claims, and basic reinsurance processes in a general insurance context.
• Participate in end-to-end project implementations—including requirement gathering, system configuration, testing, user training, UAT support, and go-live activities. Ensure quality deliverables, adherence to timelines, and process alignment with insurance
• product workflows.
  

Key Requirements

• Strong experience in Business Analysis and Requirement Gathering.
• Domain expertise in General Insurance with working knowledge of underwriting, claims, and reinsurance.
• Prior experience with end-to-end insurance software product implementation.
• Excellent documentation skills – FRD, ACD, Traceability Matrix.
• Proficiency in tools for process mapping and diagramming (e.g., MS Visio, Lucidchart).
• Strong interpersonal and communication skills in English (spoken and written).
• Ability to independently manage stakeholder expectations and facilitate requirement workshops.
• Experience in project implementation lifecycle is a strong advantage.