Brand Manager

Brand Manager – Desserts & More

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Are you passionate about food, people, and creating delightful experiences

Key Responsibilities:

• Outlet Operations:

  Manage daily activities at Citylight and supervise Parvat Patia & Adajan outlets.

• Team Management:

  Oversee staff schedules, holidays, training, and motivation to maintain high morale.

• Customer Experience:

  Ensure satisfaction through high service quality and quick issue resolution.

• Creative Ideation:

  Collaborate with senior leadership on new product launches, campaigns, and store initiatives.

• Cross-Team Coordination:

  Work closely with marketing agencies, outlet teams, and the factory unit for smooth execution.

• Process & Policy Execution:

  Implement and monitor company policies across all outlets.

• Food & Hygiene Standards:

  Ensure hygiene and safety protocols are strictly maintained.

• Client Relations:

  Build and maintain relationships with clients, partners, and collaborators.

• Leadership Liaison:

  Act as a bridge between directors/leadership and ground teams.

• Performance Monitoring:

  Track sales, outlet performance, and customer feedback to identify improvement areas.

• Problem Solving:

  Anticipate and resolve operational issues efficiently.

• Brand Representation:

  Uphold Desserts & More’s values, professionalism, and service excellence inside and outside the outlets.

Who You Are:

A foodie at heart who thrives on people management, enjoys challenges, and turns ideas into action.

How to Apply: