Branch Manager

Branch Manager - Profile Summary
An experienced and result-oriented Branch Manager with a strong background in financial products, customer relationship management, and team leadership. Proven expertise in driving branch performance, achieving sales targets, enhancing customer satisfaction, and ensuring operational compliance. Adept at team building, staff development, and strategic planning to foster business growth and profitabilityKey Responsibilities- Oversee daily operations of the branch ensuring seamless service, lead, motivate, and mentor a team of sales and operations staff to meet business targets.- Build and maintain strong customer relationships, ensuring a high level of client satisfaction and retention.- Identify new business opportunities and implement local marketing strategies to enhance branch visibility.- Monitor key performance indicators (KPIs) and prepare periodic performance reports.- Ensure adherence to regulatory requirements and internal controls.- Manage budgets, cost control, and profitability of the branchCore Competencies :- Sales & Target Achievement- Customer Relationship Management- Team Leadership & Training- Compliance & Risk Management- Strategic Planning- Financial & Business Acumen