We are looking for a Branch manager to assign and direct allwork performed in the branch and to supervise all areas of branch operation.You will drive business, manage staff, foster a positive environment, andensure customer satisfaction and proper branch operation.

Key Accountabilities:

Creating a high quality portfolio
Directing Sales Team to achieve Goals
Managing and monitoring branch
Maintaining productivity/profitability
Ensuring on-time collections
Ensuring customer satisfaction

Key Responsibilities:

Direct all operational aspects including sales,distribution, underwriting, collections, operations, customer service, humanresources and administration
Assess local market conditions and identifycurrent and prospective sales opportunities.
Develop forecasts, financialobjectives and business plans
Meet goals and metrics
Bring out the best of branchs personnel byproviding training, coaching, development and motivation
Share knowledge with other branches andheadquarters on effective practices, competitive intelligence, businessopportunities and needs
Address customer and employee satisfactionissues promptly
Adhere to high ethical standards, and complywith all regulations/applicable laws
Network to improve the presence and reputationof the branch and company
Stay abreast of competing markets and providereports on market movement and penetration

Desired Skills setExperience:

Experience in the financial services industrywith knowledge of the SME sector
Minimum 4 years of proven branch managementexperience, or similar role in lending industry
Sufficient knowledge of modern managementtechniques and best practices
Ability to meet targets and other metrics
Familiarity with industrys rules andregulations
Excellent organizational skills
Results driven and customer focused
Leadership and human resources management skills

Education:

Graduate in any discipline
Post graduate in business or sales will bepreferred

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