Branch Head

Role & responsibilities

. Deliverables:

1. Plan and evaluate the effectiveness of Branch Operation Plans with specific focus towards product availability, distribution and activity management;
2. Facilitate the business planning and implementation process for the business with the Regional Manager
3. To be Role model in the Retail Channel on different parameters

2. Business Results

1. Ensuring alignment of volume and market share objectives for the retail business facilitate for DPLI products
2. Monitor and evaluate achievement of sales against expectation

3. Process

1. Streamlining and development of processes to ensure smooth management
2. Optimise cost across your business
3. Ensure service excellence through effective use of different training modules and selling skills program.

4. Resource Management

Operational Cost Management

1. Ensure cost efficiency in all aspects of Branch operations including fixed costs.
2. Drive efficiencies in onward distribution expenses and in branch support expenditure
3. Support the Companys Retail Strategy Plan.

People Development

1. Enable superlative performance standards through alignment of the team with the organizations objects.
2. Ensure clear communication of the overall strategies and drive ownership on all tasks expected to be performed by the Branch team
3. Develop Competencies of the team
4. Ensure implementation of the Development plans.

Customer Relationship Management

1. Interact regularly with the customers to ensure a committed and partnership based relationship
2. Review of selling arrangements
3. Ensure adequate focus to the business

7. Code of Conduct and Compliance of all Regulatory norms:

1. Ensure adherence of code of conduct by the entire Branch Team.
2. Conformation to all financial and administrative systems.
3. Ensure Compliance to all statutory & regulatory norms.
4. Ensure compliance with all the Branch norms set by DPLI.

Key Success Factors

1. Meet the Business objectives for the Branch.
2. Efficient administrative systems and process in place (Internal and external Audit)
3. Superior Quality Business Planning & Achievement of Sales Objectives.
4. Driving High Standard of Knowledge, Skills amongst team members.
5. Managing Branch Operations Underwriting Training – Home office interface.

Preferred candidate profile

Qualification and experience: MBA, with 6-10 years of work experience in Sales Development role. Experience in the life insurance industry in similar role in the market is essential. Should have experience of leading a team of result oriented sales managers. This person should be a team player with exceptional leadership qualities. Astounding Communication skills and abilities to motivate team should be high class.