Branch Head

Roles & Responsibilities

1. Branch Operations Management

• Oversee day-to-day branch functions across sales, service, and administration.
• Ensure compliance with organizational policies, procedures, and standards.
• Maintain accurate documentation, MIS, and operational records.
  

2. Business Development & Growth

• Drive branch sales targets and contribute to overall business growth.
• Identify new opportunities and expand relationships with existing and potential customers.
• Track market dynamics and competitor activities to strengthen market presence.
  

3. Customer Relationship Management

• Build and nurture long-term relationships with customers to ensure satisfaction and loyalty.
• Handle escalations and resolve customer issues in a timely manner.
• Enhance customer engagement with value-driven solutions.
  

4. Leadership & Team Management

• Lead, mentor, and motivate the branch team to achieve goals.
• Conduct performance evaluations, provide coaching, and support skill development.
• Foster collaboration and promote a culture of accountability and excellence.
  

5. Financial Management

• Manage branch P&L, including budgeting, forecasting, and cost control.
• Ensure timely submission of financial statements and adherence to financial compliance.
  

6. Reporting & Insights

• Prepare and share periodic reports on branch performance, customer feedback, and sales outcomes.
• Analyze sales data and market intelligence to identify improvement and growth opportunities.
  

Qualifications & Experience

• Education:

  Bachelors/Masters in Engineering, Business Administration, or equivalent.

• Experience:

  Proven background in sales, branch operations, and customer management, preferably in Machine Tools, Capital Goods, or related sectors.

• Industry Knowledge:

  Understanding of CNC machine manufacturing will be preferred.

• Skills:

• Strong leadership and team management abilities.
• Excellent communication, negotiation, and interpersonal skills.
• Demonstrated success in sales strategy, business development, and market expansion.
• Analytical mindset with problem-solving abilities.
• Ability to thrive in a fast-paced environment and deliver results.
• Kindly apply

  ONLY IF YOUR COMFORTABLE TO MOVE COIMBATORE.