Branch Head

Job Description

About Us Aakash is India’s trusted name in test preparation. It offers the best of classroom and online learning experience, thereby giving students an extra edge. We help to prepare students for medical and engineering entrance exams such as National Eligibility Cum Entrance Test (NEET), Joint Entrance Examination (JEE - Main & Advanced), and school/ board examinations including scholarship exams such as NTSE and Olympiads. AESL takes a student-centric approach to test preparation, recognizing that every student is unique and has individual needs. It has a team of highly qualified and experienced instructors who are passionate about helping students achieve their dreams. The company’s programmes are designed to be flexible and its teaching methodologies are backed by the latest technologies to ensure that students are well-prepared for their exams. AESL is a subsidiary of Think and Learn Pvt Ltd. Aakash Advantage · 35 years of providing comprehensive and result-oriented test preparation. · 315+ branches across India to help you prepare in your city. · 6000+ expert faculty to teach, mentor and guide you. · 122,000+ Aakashians Qualified NEET & JEE in 2023. · 100% digitised classrooms across all branches. · Hybrid classrooms offering the best of classroom & online learning. Purpose of the Branch Head role: As face of a branch, Branch Head leads a team of sales and operations to achieve budgeted targets such as revenue, admissions, collections and operational efficiency resulting in customer satisfaction and overall business growth. As a Branch Head, you are expected to: 1. Generate leads by deploying and guiding the sales team on various marketing campaigns such as school seminars, roadshows and other above the line (ATL) and below the line (BTL) activities. 2. Monitor and guide the sales team to offer best in class counselling, enrolling, onboarding and offering overall delightful journey to the students. 3. Ensure speedy resolution of queries & grievances to maximize customer satisfaction levels and thereby improving retention of Students and controlling left-outs. 4. Ensure adherence to all legal and operational compliances, oversee the safety of facilities and security of students 5. Educating the team about product portfolio and adherence to process compliance. 6. Responsible for hiring, rostering, motivating and retaining the team. To be successful in the Branch Head role you are required to have: An excellent organizational skills and ability to multitask with strong business acumen. An excellent time and work management skills, ability to prioritize, ability to handle team, attention to detail and ability to meet established deadlines. A strong communication and interpersonal skills. An ability of stakeholder management. Must have Attitude: 1. Customer Orientation 2. Sense of Ownership and Accountability. 3. Result orientation 4. Emotional intelligence to work and lead the team. Qualification: 1. Must have bachelor’s degree. 2. Preferred B.Tech. / MBA /M.ED. Experience: 1. Consultative sales profile with exposure to team management. 2. Previous experience of Business to Customer (B2C) sales across industries. Key Interactions: · External o Students, Parents & Schools representatives. o Vendors including marketing agencies and finance partners. · Internal o Branch’s Academic & Non-Academic teams. o Regional Student Support Centre. o Regional Sales & Operations Team. o Regional and National leadership o Head office. Job Types: Full-time, Permanent Pay: Up to ₹1,200,000.00 per year Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Life insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Quarterly bonus Experience: total work: 7 years (Required) Work Location: In person