Branch / General Manager

General/Branch Manager

Location: Jalandhar, Punjab
Employment Type: Full-Time
Industry: Administration / Logistics / Transport
Experience Level: Mid–Senior

About Us

We are an Australian-based transport and logistics company with a growing offshore branch in India. The offshore branch plays a crucial role in supporting administrative and operational functions across our national operations. We are seeking a results-driven and hands-on General/Branch Manager to lead our offshore team, ensure high performance, and foster a culture of accountability and continuous improvement.

Key Responsibilities

• Lead and manage day-to-day operations of the offshore branch, ensuring efficiency and quality across all admin functions.
• Supervise, mentor, and develop team members to meet performance expectations and support their growth.
• Act as the communication bridge between the offshore team and Australian head office, ensuring alignment with business goals and processes.
• Implement SOPs and ensure compliance with established processes and timelines.
• Handle recruitment, onboarding, and training of new team members in collaboration with the Australian team.
• Identify areas for operational improvement and propose/implement solutions.
• Monitor KPIs, prepare reports, and proactively address performance gaps.
• Foster a professional, positive, and productive team culture aligned with company values.

Requirements

• Minimum 4–5 years of experience in operations or administration, with at least 2 years in a leadership role.
• Strong understanding of back-office processes within logistics, transport, or related industries preferred.
• Excellent communication skills in English (spoken and written).
• Proven experience in managing teams and driving performance.
• Highly organized, detail-oriented, and proactive in identifying and resolving issues.
• Comfortable working in a fast-paced environment with changing priorities.
• Proficient in Microsoft Office and business tools .
• Exposure to Australian market or clients will be a strong advantage.

Why Join Us?

• Be a key leader in a growing offshore branch.
• Opportunity to work closely with an Australian leadership team.
• Fast-growing company with potential for further growth and development.
• Collaborative work culture with a focus on learning and performance.

Job Types: Full-time, Permanent

Pay: From ₹50,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift
• Monday to Friday
• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Experience:

• Leadership: 2 years (Required)

Work Location: In person